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Customer reviews

Rating 4.3 out of 5 stars with 298 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are enthusiastic about the QuietComfort True Wireless Noise Cancelling In-Ear Earbuds for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the improved comfort compared to previous models and the variety of color options. However, some users have experienced connectivity issues, particularly with the left earbud disconnecting randomly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 298 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ******* Bose QuietComfort Gen 2 Review ********

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose QuietComfort Gen 2 has successfully addressed several issues found in its predecessor, the QC Ultra, making it a standout in the premium earbuds market. Here's a breakdown of the key improvements and overall performance: 1. Enhanced Multi-Point Connectivity One of the most significant upgrades is the 100% improvement in multi-point connectivity. The QC Gen 2 finally fixes the persistent pairing issues between laptops and cell phones that plagued previous models like the QC Ultra. Now, switching between devices is seamless, making it a much more user-friendly experience. Additionally, the inclusion of a wireless charging option is a convenient and modern touch. 2. Top-Tier Noise Cancelling When it comes to noise cancellation, the QC Gen 2 is near the level of its top-tier sibling, the QC Ultra. It effectively cancels out both low and high-end noise, making it ideal for various environments. Whether you’re on a busy street or in a quiet room, the noise cancellation delivers impressive results. 3. Improved Audio Quality The audio quality has also seen noticeable improvements. Each instrument is now clearly distinguishable, giving users a richer listening experience. Whether you're a music enthusiast or just looking for clear, detailed sound during calls, the QC Gen 2 delivers on both fronts. 4. Superior Microphone Performance Another major enhancement is the new microphone, which performs much better during calls in noisy environments. It picks up voices clearly while minimizing background noise, making it ideal for business professionals or anyone who frequently takes calls on the go. 5. Price and Design Trade-offs One minor downside is the bulky case, which feels a bit cheap. However, given the $180 price tag, it’s understandable that Bose may have cut costs in certain areas. For the overall performance and features packed into the earbuds, this trade-off is reasonable. Conclusion Overall, the Bose QuietComfort Gen 2 earbuds are a fantastic choice, especially when compared to competitors like the iPhone Earbuds Gen 4, Sony Linbucks S, or Jabra 10 Elite. Despite the slightly cheap-feeling case, the improvements in connectivity, noise cancellation, audio quality, and microphone performance make these earbuds an excellent value for the price. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Features, Great Sound and They Dont Fall Out

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently exhanged Apple AirPod 4’s for these after the AirPods kept falling out while working out. I do not have that problem with these. They hold firm in my ears while still being comfortable. They sound great as you’d expect from a Bose product, and I like that these have noise cancelling and wireless charging features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Headphones - Beeping Issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds had a great first impression on me and I do still love them. My only complaint is it has been super frustrating to have to constantly reset them due to this constant beeping/chirping sound when and the only way to reset is with the earbuds themselves. I wish with the price the case it self could help with resets because having to leave Earbuds in while they are nonstop beeping just intensifies everything and makes it difficult to reset especially when it’s not doing what it supposed too. Since having them I’ve had this issue a ton and what I saw is it picking up on other interferences. Again, for the price that really shouldn’t be an issue I’ve haven’t had any headphones that have interference issues and with people using earbuds like this for work and there being a ton of interference around it should be better. I hope this doesn’t keep happening and if it does it would be nice for the reset steps to work…

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Alexia,

      I am glad to hear that you had a great first impression of the QuietComfort Earbuds.
      However, if you still experience audio artefact, please make sure you are fully resetting the earbuds, following these steps: https://bose.life/qcereset
      Also, make sure there is no available updates in the Bose QCE app.

      If you have any questions or need further assistance, you can contact our support team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Boss are the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and great sound. It’s hard for me to find a good fit with earbuds because they’ve always seem to not be secure. these earbuds feel great and sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased these a couple of weeks ago. What a great buy, awesome sounds, charges fast, lasts all day. Definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my headphones, very good quality, they sound good, they are very comfortable. I love them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bass heads need only apply.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are not for everyone. If you only like BASS and want it overdone because of the style you listen to, these are the earphones for you. But if you are an audiophile or someone who wants to hear all of the music the way it was intended to be heard ...this is one of the worst choices on the market. The mids are completely muddied, and even with the EQ, you can't get rid of the overpowered bass enough to give you a clean result. The unit also has connection problems and sound issues that randomly happen along with the app that is slow. It's just not the quality I'm used to getting from others. But again if Bass is what you want only...this is your earphone or if ANC is the thing above all the rest...then this will be your tech. Just don't look for it to be anything more. Also (* no venting for those who hate earphone that don't have it )

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Methos,

      Thank you for sharing your experience with the new QuietComfort Earbuds (2024),

      When using the new QC Earbuds app (available for Android https://bose.life/3Y1rt8Y and iOS https://bose.life/3XZaMej), you should be able to adjust the amount of bass and treble to your liking. This article will show you all the different modes available as well as the Custom option: https://bose.life/4ehzSKT

      If you have any questions, or need assistance, please don't hesitate to contact our team: https://global.bose.com/en_us/index.html

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    My Boseear buds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this brand, the noise canceling is very true. Best one for me so far. The only problem is i thought they were smaller, but its ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great sound quality and noise cancelling and awareness options. I'm impressed with this product excellent bass and perfect fitting. Five out of five

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds! I feel like I'm in a music hall concert. The richness of sound is so beautiful. I definitely recommend these buds! The buds fit comfortable in my ear. I'm not used to multifunction on them yet but it will better.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds work great looks good works good price even better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds very good and lw lasts a long time the battery I recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose better of the AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Bluetooth good at all and sound great quiet great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent app to listen to music, music that you want to listen to to get out of this world with your headphones with noise canceling, the perfect combination.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy a good music concert when you rest

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, easy to install, easy to transport, elegant, comfortable, ergonomic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones I’ve owned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones! Extremely comfortable, great for blocking out noise, or turn on ambient sound to listen to your tunes and hear everything going on around you perfectly!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    App issues and too bulky for small ears.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App issues. This sound is great. Sometime one ear bud looses connection for a few seconds and sometimes. If you have small ears this will not work. This are too bulky and. Great for noice cancelling.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry to hear about the connectivity issue you are experiencing with your QuietComfort earbuds. If the issue is still occurring please try to reset them following these steps: https://bose.life/3NmjaOx

      If you need any further assistance you can always contact our support team: https://bose.life/3rykPZR

      Best regards,
      Lau – Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose Air bud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice thanks Receive my air buds 2269 Bogue rod

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect fit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit in my ear and don’t feel like they will fall out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose gets it! These are the first ever Bose earbuds and I love them. Thanks for the price drop cause they're usually way pricey. Sound Quality is top of the game!

    I would recommend this to a friend
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