Customers have good things to say about the Bluetooth connectivity, sound quality, navigation, and price of the 6.2" in-dash CD/DVD/DM receiver. They appreciate the ease of use, backup camera, installation, radio, and touch screen. However, some customers have concerns about its durability, steering wheel control compatibility, and instances where it stopped working or had volume issues. There were also a few mentions of receiving defective units.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 430 reviews
Pros mentioned:
Navigation
Rated 2 out of 5 stars
Just a Little bit
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After install at Best Buy in Winston-Salem the radio, clock and cd player worked fine, a few months past and the blue tooth had to be reprogrammed. The navigation fun tioned well. Then i moved to Georgia and the CD player stared malfunctioning, took it to the Newnan store and was told their store doesn't work on radios, the installation dept no longer services. I'd have to go to Peacetree City which was another 20 miles drive.
The cd radio is the primary reason i purchased this device, now out of warranty, and only was able get a few months of cd play from it.
I'd suggest no one buy this brand, the quality is non-existent. Only used it a little bit.
No, I would not recommend this to a friend
Pros mentioned:
Gps
Rated 4 out of 5 stars
Very good radio for the price.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The only issue I have with this radio is that you cant listen to music while using the GPS. But the radio and the GPS work great independently. All around a good system but definitely room for improvement.
I would recommend this to a friend
Pros mentioned:
Dvd player, Gps
Rated 4 out of 5 stars
2002 CADILLAC ESCALADE INSTALLATION.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The radio works great. Connection to phone is excellent. The GPS system can use a little improvement. Dvd player shows cinema style quality. Excellent product for the price. Looks great in my 2002 Cadillac Escalade.
I would recommend this to a friend
Pros mentioned:
Gps
Rated 5 out of 5 stars
Great unit for price
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would recommend this unit, it packs a lot of features for a good price. From gps, streaming, BT, backup camera, maybe not all the bells and whistles but well worth the price tag. Nice form and finish, works with steering wheel controls for hands free use as well. (Check your model)
I would recommend this to a friend
Rated 5 out of 5 stars
Boss radio
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great radio. Does everything I need. Excellent installation job by Best Buy. Cost is good
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome deal!!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great system and really good value from these guys at bestbuy.com ever!
I would recommend this to a friend
Rated 5 out of 5 stars
So cool.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This unit looks great and does everything i want, and need it to.
I would recommend this to a friend
Pros mentioned:
Gps, Navigation, Sound quality
Rated 4 out of 5 stars
Great for the money!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was reluctant to buy this for the cheap price and reviews but I installed this receiver yesterday and was quite surprised on the sound quality and features for under $200. Navigation is decent the backup cam came on immediately with no delay,steering wheel controls and Bluetooth work good. Overall good bang for your buck versus spending $600-$1200 for top of the line with same features for a Kenwood or pioneer.
I would recommend this to a friend
Pros mentioned:
Dvd player, Gps
Cons mentioned:
Touch screen
Rated 2 out of 5 stars
It works... sort of
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought the radio around Black Friday. Was drawn to the sale and the fact that it had a built in mic, USB charging in the front, integrated GPS, and a DVD/CD player, as I sometimes go old school with my media selection.
GPS is ok; nothing to complain about. It works like the individual GPS units I used in my car before google maps became a stock application on phones. DVD and CD player are fine- DVDs show up on the screen as promised. Knew I would most likely have trouble with Android Auto due to adroid forums blowing up about Note 9 not working with android auto on after market head units. I was ok with it as long as the bluetooth worked. And it was, until today for some reason. The rest of the radio's features are also unreliable.
I live in Southern California. The usual winter mornings are around mid 40s to early 50s Fahrenheit. On occasion, depending on the time, temperatures can sink to 38 degrees in Los Angeles, but not often. And when it does reach mid 50's, the screen WON'T register touch. It is a capacitive screen, and my understanding is that because it is not pressure sensitive, that the screen may not read my fingers touch because it was cold. I tried warming it up, then gave the stylus that came with the radio a try. Neither approach worked. Just out of curiosity, I even gave my Note's stylus a go, just out of curiosity. I think they are unique to Samsung's phone, so that would never have worked no matter the conditions.
I considered that it was the screen which was cold, and in the name of science and curiosity, I ran the sleeve of my sweatshirt around the screen a few times, which actually worked, even though my finger was still cold. But, emphasizing I live in SoCal and average winter morning temps are in the mid 40s to 50s, how does this screen function in climates like Minnesota? I wasn't able to confirm that this is a universal problem, if this is a universal problem with the model, so I would not assume that someone else would have this problem, but still would not recommend it for someone driving in a below zero and snowy climate.
Back to Android Auto: Even though I knew the Note 9 was going to have issues, it is still a disappointment that the head unit is not compatible. The screen interface has only two input options: AUX and AV, even though there is a USB slot. The AUX doesn't even work on my phone. Is that a a phone issue? A radio issue? A combination of both together? Everything is plugged into it's appropriate slot for desired input and then I press on the Aux or AV and the radio tells me there is no signal. Plug into the USB, and the phone will charge, but I also get the message on my phone's screen that the connection is not able to read the phone's data.
I considered what other settings may need to be altered to fix this connection. Tried mirror link just for kicks, even though the radios description didn't say anything being compatible with mirror link, and sure enough it definitely didn't work (though the phone registered that it was plugged in and I was able to turn it on). Android Auto has all permissions enabled, and still a no go. If anyone as suggestions regarding other settings let me know. The USB is 3.0 to USB-C; it doesn't work. A USB-A and USB 2.0 are on the way, and will give those a shot. but I don't have much hope.
Unless you are in a similar situation as me, where budget doesn't allow for much wiggle room for new toys and you are ok with bluetooth being the only connection, NO WAY would I recommend this radio to someone with a new phone. I am not returning it and know I am settling; for now, I am ok with it. Better than having to buy a new clip on speakerphone.
And, MOST DEFINITELY would VERY STRONGLY suggest AVOIDING this radio for someone who lives in a state with consistently cold and frigid weather.
No, I would not recommend this to a friend
Pros mentioned:
Gps, Sound quality
Rated 3 out of 5 stars
Great deck if you don't use a thumb drive...
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
First the positives:
It sounds GREAT. With a strong local FM station, or a song that you somehow located (more later) on your thumb drive, or a CD in the included CD player (not tested but assume it should be great), it has nice tight bass, great highs, overall powerful sound. Plenty loud enough. Able to adjust all inputs to equalize volume levels when switching between AM / FM / CD / DVD / USB. Multi frequency equalizer for those so inclined. Lots of equalizer presets and all frequencies separately adjustable. AM reception is GREAT if you need those traffic reports like I do every day.
GPS is a TomTom. Seems to work fine although I was raised (and still use) Garmin. Never asked it to find me a route but it always knew where I was. Map updates are reportedly EXPENSIVE. Although I did not inquire and cannot confirm.
I did not even check out the DVD function as I don't believe in watching DVDs while cruising down the highway. This deck will supposedly play back any DVD with no issues. I have no reason to believe that it would be an issue. The display is a very high quality display and should get your rocks off if that's what you're into.
The negatives:
Biggest gripe for me is the lack of indexing on my thumb drive. This is my primary source of music on my 1.25 hour daily commute and if I want to cue up Green Day Dookie or White Stripes misc or Tommy Emmanuel (the best guitarist EVER!) or WHATEVER, I want to just cue it up and go. No can do with this deck, the writing is TINY and Artist / Album / Song list / whatever just did not work for me AT ALL. Even reformatted my drive and just stuck a few files on there to see if I was overloading it (original attempt was almost 16G of tunes), made no difference. Still could not locate / choose tunes / albums / artists of choice.
FM sensitivity is sorely lacking. I believe it is like 18 dBf which is like x2 worse of my factory Honda (Clarion) deck. (9 - 11 dBf is great and readily available nowadays.) Which means you only receive FM stations about half as well as you will with your factory (or decent aftermarket) deck.
YES, I would recommend this deck to someone who just wants a nice INEXPENSIVE touch screen GPS / AM / FM / CD / DVD deck and has lots of LOCAL strong FM station they like, but NO, if they want to index and cue up any real amount of music stored on a thumb drive.
You CAN"T BEAT IT if the conditions are right. I had to return it for the issues listed above. Your choice.
TBone
I would recommend this to a friend
Pros mentioned:
Dvd player, Gps
Rated 5 out of 5 stars
This Radio Rocks
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I don’t understand why people bash this radio, it clearly works excellently in my eyes. When properly installed it works flawlessly. Bluetooth A, GPS A, Radio B, load Time B+ has USB SD Slot Backup cam I don’t use. DVD A I mean it just works. I have a 2017 Jeep Patriot Sport FWD. connects with my iPhone effortlessly and is stable.
I would recommend this to a friend
Pros mentioned:
Ease of use, Gps, Navigation
Rated 5 out of 5 stars
Great value and great performance
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything works. Blue tooth was easier to set up than any of the new cars we've bought in the last few years. Sound from the phone/bluetooth unit is easy to adjust and very clear/easy to hear. The Nav system works great, is easy to set up/use and has more features than the Ford or Genesis cars we've bought in the last few years.
I would recommend this to a friend
Pros mentioned:
Ease of use, Gps, Sound quality
Rated 4 out of 5 stars
Nice perk for '07 Vibe
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks nice and gives my '07 Vibe a more current feel. The sound system is noticeably crisper. The Equalizer choices are great. Connects with my iPhone for calls and data. Easy to install.
I would recommend this to a friend
Pros mentioned:
Dvd player, Gps
Rated 4 out of 5 stars
pleasantly surprised.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When the oem in my wrangler died, I wanted a receiver that was not dependent on my phone for navigation. this device has exceeded my expectations in some ways, but is weak in 2 minor ways.
the good:
gps no phone needed.
cd : works
usb: works with my 64mb onn 3.0 stick and maybe higher. exceeded my expectation
microsd card: works with a 64gig onn card and maybe higher exceeded my expectation
radio : ok
streaming from phone: works well connection to phone just happens
the steering wheel controls work right (volume,source,next/previous)
the cons:
the interface is the weakest part of the experience
1. the clock is very small
2. the density of the interface makes it difficult to do much while driving.
I would recommend this to a friend
Pros mentioned:
Navigation
Rated 4 out of 5 stars
Nice Receiver
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with this Boss receiver. AM, FM, CD, DVD work great. The navigation is a tom tom. Still prefer to use my Garmin GPS because I am so use to it. Also had a backup camera installed with this unit. Only problem is that a steering wheel interface could not be installed with this unit. That is why I gave it 4 stars. I had the Geek Squad install everything. They did a fantastic job. Would highly recommend the Geek Squad.
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Steering wheel controls
Rated 5 out of 5 stars
okay
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
very easy to install with all wires and harnesses, my only problem was having an already built in amp to my vecihcle plus connecting it to the steering wheel controls, but over all better then factory...
No, I would not recommend this to a friend
Pros mentioned:
Dvd player, Gps
Rated 5 out of 5 stars
THE BEST SYSTEM FOR UNDER $300.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This system is outstanding. I purchased it along with a backup camera ( IBEAM TE-2MPLTC ). Since memory is now cheap, I converted all my music cds to WAV files and loaded them on to a 32 gb micro sd card. No more clutter and the touchscreen menu is easy to use. Every song is easily accessible. I recommend saving each cd to its own folder for easy access. The GPS is integrated into the system and the maps of USA and Puerto Rico are preloaded on its own dedicated micro sd card. You DO NOT NEED YOUR PHONE to use the gps. The system also supports a USB stick (32 gb max) I prefer using the micro sd card because it does not stick out of the dash. The USB port is great for temporary use and also for charging your phone etc. The system also supports bluetooth audio streaming from your phone or other bluetooth device.
The most important feature of this system is it supports hands free phone communication. The system does not support voice commands directly but you can achieve the same result through voice commands using your phone (using bluetooth).
I would recommend this to a friend
Pros mentioned:
Dvd player, Gps, Navigation
Rated 5 out of 5 stars
Nice addition to the dash
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy installed this navigation, DVD, Bluetooth and CD player in my 2006 Toyota tacoma as well as a backup camera that I bought separately. It certainly a nice upgrade for my truck.
I would recommend this to a friend
Pros mentioned:
Ease of use, Gps
Rated 4 out of 5 stars
Good product for the price
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Has everything you need. DVD CD Bluetooth GPS. Very reasonable for the price. Easy to use.
I would recommend this to a friend
Pros mentioned:
Gps
Rated 4 out of 5 stars
Good dash radio
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a good in dash radio, I like how it connects to the Bluetooth and charges and has navigation. The only drawback is the navigation will literally take you the long route even if you put in the fastest route. If you use google maps on phone and then compare it with the boss, the boss literally adds an hour to your drive time. I’m still trying to find out if that is fixable.