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Customer reviews

Rating 4.5 out of 5 stars with 181 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the Silk-épil 9 Epilator. They find it easy to use, and it leaves their skin smooth and stubble-free. Many customers also appreciate the long battery life, light weight, and cordless design. However, some customers do find the epilator to be painful, and a few have mentioned that it is not always effective at removing all hairs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 181 reviews
  • Pros mentioned:
    Smooth skin

    Rated 5 out of 5 stars

    Working well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for sensitive skin I had one before and this one is the second one It stays at lest two years. Washable ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    One of the Best Purchases I Have Ever Made

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will start by saying this- I highly recommend this product, so much that I already bragged about it to my friend and convinced her to purchase it and she is excited to receive her package. I have never used an epilator before so I wasn't quite sure what I was getting into. I actually ran across this product when I searched "woman razor" on Best Buy (as a random "I-need-to-spend-money-on-myself-regardless-what-it-is" purchase) and this epilator came up in the search results. I did a little research to find out that this tool basically provides the same effect as waxing only using a tweezing mechanism instead. Call me a baby but I tried waxing my bikini area once and needless to say I didn;t even complete the ridiculously priced session. I would be lying if I said this does not cause pain. However, considering it's a tool you use on your own time and at your own pave its makes the hair removal process doable. If you need a break, you can take one. If it's too painful in one area (I have not been able to muster up the courage to complete my underarms) then skip it. Without a doubt this product is well worth the price (much less expensive then waxing that you have to make appointments for and sit uncomfortably with someone else). TIP TO FOLLOW: It is SIGNIFICANTLY less painful to use the device in the shower under running water. I also recommend doing some research on prep and aftercare for epilating as I learned the hard way and broke out with some pimples on my first try, due to my own ignorance and lack of education. In a nut shell: not only WOULD I recommend this product to others but I already have to all of my friends. The attached photo is of my legs that I haven't touched with the epilator or a razor since I used the product on 4/20/2020 (over two weeks ago). My hair is thick, black and typically grows very quickly so this was a life changing purchase for me. I cannot wait for summer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect to save money on waxing with!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this was perfect for us! Now I don’t need to spend tons of money on waxing. It’s a little painful, especially near softer areas like the stomach, but the first time is always the hardest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great anytime you can use it and the good thing is it chargeable I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I had no clue this epilator came with so many extra things. It came with three caps (1 for the face), a razor head, a little cleaning brush, a little travel bag for the epilator, a charger, and to my biggest surprise, an electric face brush with 2 batteries. WHOA! I guess I didn't look into the product much but wow I definitely feel like I got my money's worth. Not only is the quality of epilator and parts great but even the face brush is impressive. I have used an epilator in the past that was almost a quarter of the price and although it did its job, this one is far better. I can tell it is durable and will last a long time. I have already tried it on my legs, face, and underarms, and it worked perfectly. Keep in mind if you've never waxed or epilated before, it is painful the first few times but you will build your pain tolerance. This epilator got even the thinnest hair like peach fuzz off! Not to mention, it is quite a pretty epilator with the purple head and dial and glittery white bottom. Definitely recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Regret

    Rated 1 out of 5 stars

    My biggest regret

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is super fast, painless (at least for me. I used for my underarms, bikini line and legs). I was so happy when I bought it because I could use up to 5 tines bd having to bathe it. BUT... Lt much to shave after a couple of months. Not a good thing believe. My hair now is ingrown. It’s long and buried under my skin. I’ve tried brushes, scrubbing with shower gloves (not gentle.) and getting my hair to come out is more painful than shaving. Let’s not talk about how awful my legs look afterwards. Regret having bought it. Sad I can’t return. Don’t waste your money! My once smooth legs look terrible now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using epilators since I was a teenager. This one was gentle and smooth and easy to use. I liked it so much that I purchased one for my daughter to take to college with her.

    I would recommend this to a friend
  • Pros mentioned:
    Long battery life

    Rated 5 out of 5 stars

    Wish I had this along time ago I’m 57

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are used to worry constantly about the hair on my chin. This is amazing once you go over it and remove the hair. You don’t have to do it again for a while and eventually they just quit coming. It is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Smooth skin
    Cons mentioned:
    Painful

    Rated 5 out of 5 stars

    Great epilator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great epilator, I really only use it for my underarms because it’s very painful on my legs but I do like how smooth my underarms are afterwards. The battery holds a good charge also. Would definitely recommend it, better than shaving!

    I would recommend this to a friend
  • Pros mentioned:
    Light
    Cons mentioned:
    Ineffective, Painful

    Rated 4 out of 5 stars

    Great but could be better somehow?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well to start, it definitely hurts the first time. I see it does get easier to handle with use...the pain lessens. The light is great at helping you see any hairs you might miss. All is great except some of the hairs dont pull out. Some of them break real short which is the reason I wont give 5 stars. I also feel like when I try to use it in the bath, more hair broke because the hot water softens the hair. I find myself shaving after using it. It does lessen the razor burn though. I recommend using some kind of after shaving care to help irritation subside quicker.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Braun silk apil 9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best epilator!!! Easy to use, no hair worries for 2 weeks!

    I would recommend this to a friend
  • Pros mentioned:
    Smooth skin

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It left my body feeling super soft, way better than shaving. The pain subsides fairly quick.

    I would recommend this to a friend
  • Cons mentioned:
    Painful

    Rated 5 out of 5 stars

    Best girt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got as a gift and I really like it! Painful but it is definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    huuguughghg aguhwwgggghhh huuguughghg !!! (wookie)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Braun epilator for probably over 10 years. The thing was beat to death, i just kept using it even though it was hardly working.... I had to buy something new. I didn't recall them being this expensive but this looked far fancier than the old one I had. The old one I had barely could pull hair anymore, lots of ingrowns etc. This new one is also cordless, the old was corded. I was a little concerned about power without a cord. No need, thing is powerful enough with its charge. I didn't know they could get this good. Far less pain and much quicker. I have had much use for the attachments, but the standard piece does just fine. Have yet to have my skin caught in it, which was very common on my old one when going through curvier areas. Not gunna lie, it was dead of winter, I hadn't epilated my legs for months, the hairs were like 1-2 inches... it was gross. One charge got the one whole leg. So it can handle longer hairs which is nice. I thought about taking before and after picture for the review, lucky for the reads- I didnt LOL. Anyway, im an avid epilator, I have not shaved my legs since I was about 16 because of epilation. Sure, its not necessarily quicker but it makes my OCD happy and who has time to shave every-every other day. Not this wookie. Whether you are new to epilators of upgrading, they probably don't get much better than is.

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    Excellent upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that it is cordless and with the extra benefit of a light when it is turned on - what a great idea!!

    I would recommend this to a friend
  • Pros mentioned:
    Long battery life

    Rated 5 out of 5 stars

    My wife loves it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the second time we order this. Braun epilator are well made but I don’t know what happened. I think we had it for more than 3 years before it stopped working. I ordered another one and I hope it stays longer than the previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it it very good works.Very easy,fast,a lot of pats.

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 4 out of 5 stars

    Braun Epilator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a very old epilator which wasn't working too well anymore. I would have preferred a plug in model, but so far the battery seems to last quite a while and cordless sure makes the process a lot easier. One of the reasons I chose a Braun model was because of the high performance of my last one. One note-the description doesn't mention the light on the unit which was a pleasant surprise and a huge help especially when traveling. It works really well on both the regular and the focused heads.

    I would recommend this to a friend
  • Cons mentioned:
    Painful

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where do I even begin? First of all, I've struggled to find a hair removal option for my legs for YEARS! Shaving caused severe razor burn no matter what I tried. Waxing was too expensive, and not doing anything was not an option for me (or my boyfriend -_-). Then I stumbled on epilating and this one was the highest recommended. Every review said the same thing. Painful (very very true but only the first time), but effective! As a person who shaved in the morning and by the afternoon, already had stubble, I can say very happily that my skin is silky smooth for at least a week and even then the hair is so fine you can't even feel it! I only know its time to epilate again when I can see the little blonde hairs in the sunlight! Needless to say I'm very happy (and so is my boyfriend)!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got an epilator I am comfortable with. It has helped to reduce hair growth and not as painful as described in some reviews

    I would recommend this to a friend
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