Customers recognize the ADS-1200 Compact Duplex Desktop Document Scanner for its compact size, fast scanning speed, and duplex scanning capability. They appreciate the great scan quality and find it easy to set up. However, some customers have concerns about the software it comes with and its paper handling capabilities, as it may damage documents if more than two sheets are inserted.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 201 reviews
Rated 4 out of 5 stars
Acceptable but can be frustrating.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works okay. My main complaint (and the reason for the 4 stars only) is that it constantly grabs two sheets at a time. The mechanism for picking up individual sheets could be better. The machine appears to have compromised footprint size for complexity of design and the simple design can't pick up individual sheets.
I would recommend this to a friend
Pros mentioned:
Ease of use, Scan speed
Rated 5 out of 5 stars
Compact, Portable & Reliable – Saves Time & Money
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I do construction and and architectural, specifications inspections, which requires me to travel. Occasionally, for up to three weeks at a time. Like any business person I have to keep records of related expense receipts for re-reimbursement. Several years ago I had several incidental kinds of receipts from big box stores actually fade away (disappearing-ink) before I could claim them as legitimate expenses. Auditors have strict rules concerning 'valid' receipts, so I wound up out-of-pocket on those, purchased incidentals. It was then I decided to purchase a home office scanner to digitize all my job-related, expense receipts. The scanner eventually paid for itself accounting for faded, unrecognizable, and, damaged, travel receipts. YooHoo!
So, when I had an opportunity to review a complimentary Brother ADS-1200 Compact Color Desktop Scanner with Duplex in exchange for the portable scanner, I got excited. I never thought of utilizing a portable scanner on-the-road in the field before. WoW, was I surprised. After using this portable scanner for three weeks, I am now a believer. It is so convenient, quick, and reliable. I no longer have to save fistfuls of paper receipts for future reimbursement. And, since the auditors allow me to submit valid receipts on a weekly basis. I
can daily digitize my various expense documents before they get tattered, wrinkled, and torn. I don't have to wait 'till I get home to process expenses on my home office scanner. Using this Brother Compact Scanner on-the-road has saved me time and allows me to take advantage of weekly reimbursements too.
I am not going to list each and every feature, and, or, specifications of this scanner. You can find all that info at the Best Buy website. However here is what I really appreciate about this Brother ADS-1200 Compact Scanner:
* Portability & Connection To My Laptop – This baby only weighs approximately 3 pounds and 5 ounces. Lightweight and compact to take anywhere I travel. It neatly fits into my backpack, which also stores my laptop too. I power my scanner through my laptop with a USB 3.0 micro-cable connection. It is not included in the scanner package, but readily available and reasonably priced at stores like Best Buy. This scanner can also be powered through the proprietary, A/C adapter cable, which is included in the package. There is also a USB 2.0 micro-cable port, which you can use to connect to your computer to transfer scanned documents. However, it does not provide any power to the scanner – you must use the A/C adapter cable to power the unit up. Additionally, If I insert a flash drive in the USB 2.0 port on the back of my scanner I can scan documents directly to it.
* Software & Driver Package – I downloaded the software bundle from the Brother Support website indicated in the Quick Setup Guide included with the scanner. This is a large file (145 MB), and, could take some time to download depending on the speed of your Internet connection. After downloading this Zip file will self-extract and install on your computer. Be patient, the wait is worth it. The included software suite provides document management and OCR software. An iPrint&Scan Icon together with a Brother Utilities icon will be placed on your home screen (Win 10). I open the iPrint&Scan icon and scan my documents to files I have setup through 'Creative Workflow'. For example, I have my files setup as Hotel Receipts, Meals, Incidentals, Mileage, Vendor Services, etc. (See Attached Pic). My scanned documents will go directly to one of those main files I designated.
* Simple To Use & Operate – I could actually scan without downloading the Brother I-Print & Scan software. However, there are numerous, valuable features included when you download the software. The software allows you to change the quality of your scan, color or monochrome, and files it in the folder that you designate. You can also change the type of file you want to save and forward it to e-mail, OCR, file, or a USB flash drive.
* Nuance Power PDF Software - This software allows me to edit my scanned documents, and, arrange the pages as necessary. It also enables me to convert PDFs or scanned documents into editable formats. Super useful when I don’t have the original documents.
* Duplex Scanning – I was floored by the quality of the automatic, two-sided (duplex) scanning, which only takes one pass. This scanner doesn't care how I feed the document or receipt – it automatically orientates it correctly even when I feed it upside down. However, because of the 'guides' in the ADF (Automatic Document Feeder) I cannot mix various sizes of documents and, or receipts. Not a big deal - I just scan my letter-sized docs first, then, re-adjust the guides to feed the smaller, width-sized receipts.
* NOT Dependent on Wi-Fi – Most motels and hotels have 'open' and inconsistent Wi-Fi Internet service. So, for me a direct wired connection from the scanner to my laptop gives me privacy, convenience, and reliability too.
* Easy Care & Maintenance – I also downloaded the Online Users Guide for a more comprehensive list of scanner operations and functions. On Pages 174 to 178 are detailed instructions and illustrations on how to properly clean the rollers, glass strips, and sensors of the ADS-1200. All that is required to clean these important parts is a soft, lint-free cloth moistened with plain water.
After three weeks of almost daily use I love this Brother ADS-1200 Compact Scanner. I send my scanned receipts to Accounts Payable using a cloud service directly from my laptop while still on-the-road. I now receive my reimbursement money pretty fast as they transfer funds directly to my bank account after approval of my travel expenses. Isn't computer technology grand? WooHoo!
I highly recommend this Brother ADS-1200 Compact Color Desktop Scanner. It has made my home office scanner obsolete. In fact when it comes time to purchase a new printer I will look for a less expensive unit that is not an All-In-One. I now have exactly what I need for on-the-road and home office use too. If you travel and need to scan your expenses or other documents while away – this is what you need. Buy It, you won't be disappointed.
I would recommend this to a friend
Pros mentioned:
Size
Cons mentioned:
Page capacity, Software
Rated 3 out of 5 stars
The Little Scanner That Tried
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Brother - ADS-1200 Compact Desktop Scanner is very compact and light. This gave me high hopes when first setting the unit up. It does a decent job of scanning, but it's many 'qualifications' make it more of a hassle than using scanning apps via my smartphone.
Cons:
- It doesn't come with the needed cable to hook it up to your computer and it's not a common USB cable.
- It is only rated to accept up to 20 pages, but I found that it had trouble keeping pages fed straight after about 10-12 pages.
- The de-skew feature only works on 300 dpi or less quality. It will not work with higher resolution scans.
- As a Mac user, the software is very clunky to use and the online manual was limited in clear information (mainly because it was for 3 different models).
- Although it claims to work off of a powered USB port, the documentation also says that you need to have AC power for longer pages or documents.
- The documentation also states that you should not use it to scan "Documents written in pencil / Documents that use coated paper / Photographs (photographic paper) / Documents printed on perforated paper / Documents that use loose-leaf paper or any paper with holes in it / ..." That's just a few of the 17 types of 'Unacceptable Documents' mentioned (see picture).
In fairness, I'm used to having access to a more expensive, still-fairly-mobile scanner that takes whatever fits in the machine and handles it solidly and with great quality. It may be unfair to review this unit from that perspective. However, the limitations of the ADS-1200 cause me to compare it unfavorably with the alternative of scanning documents with my smartphone. I can't help thinking that Brother can produce a truly mobile scanner that's not so limited in what or how it scans.
For now, I cannot recommend the Brother - ADS-1200 Compact Desktop Scanner. Perhaps the 1250 or 1700 are the better choice.
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No, I would not recommend this to a friend
Pros mentioned:
Ease of use, Size
Rated 3 out of 5 stars
Picture (almost) Perfect
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The clarity of pictures and documents is great. Recently my grandmother got sick and she’s had these albums of pictures from the 70’s which she prizes like gold.
I got her an iPad and scanned all the pictures so that I could upload them to her iPad digitally.
She lives on the other side of the state so when she was able to look at her memories and swipe through them she was so pleased.
This Brother scanner is ideal for me because it is compact, easy to use, and the best part is that it can be powered by a AC adapter or powered through my computer.
The power-through-computer feature was the best part for me. I thought it was to good to be true but no features were compromised for me.
Overall a cool machine, my one downfall is the actual set up. Boy was it lengthy and when the updates were done it didn’t even recognize my scanner so I had to manually tell my Brother Software that a scanner was connected.
Don’t let that derail you though because if you’re always on the go like me this compact scanner is your machine!
I would recommend this to a friend
Pros mentioned:
Ease of use, Scan speed
Rated 4 out of 5 stars
Simple set up, simple to use
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this scanner as an upgrade to the previous mobile scanner I purchased a few months ago.
*I will say, if you have it have had a Previous Brother Scanner, you'll have to update and remove the previous device Before this will work.
Set up was reasonably simple. After I synced this device with my laptop, I scanned a sample doc, and this was Super Fast. One thing I Will mention - there is Nothing along the bottom to hold outcoming papers upon passing through the scanner, you must have it on a table, or have your hand ready to catch them as they pass through.
Also, make sure Everything scans. At times, pages will pass through together and you'll have to run the ones it missed again...
One great advantage, it has a 20-page capacity automatic doc feeder and you can add pages/docs in 20-page increments to your scans. This is great considering my need to scan large packages, sometimes, 100 pages or more, at a time.
One small con: counting pages into 20-page increments to feed so you don't miss any pages to be scanned.
All in all, it's a good, economical, Portable device that works well for me as a Signing Agent and Mobile Notary.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
A life saver!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Brother ADS-1200 is and incredible compact scanner! I have had a number of documents that I needed to scan into pdf docs and this Brother scanner has made that job a breeze. It is so compact and easy to setup.
What I love most about the ADS-1200 is that it fits perfectly atop my corner table. I use this mostly for documents, so I can't really comment on picture scan quality, but document scan quality is great!
I hate having so much paper all over my desk. Now I can easily scan them, shred them, and save the documents to my cloud. I would highly recommend the Brother ADS-1200 scanner to any home office.
I would recommend this to a friend
Pros mentioned:
Ease of use, Scan speed, Size
Rated 5 out of 5 stars
Small, compact and works without any problem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought it for scanning the graded exams of my students. It is a really fast scanner and works excellent. It is compact, easy to set up and use. I would recommend to anyone need an affordable scanner for decent office work.
I would recommend this to a friend
Pros mentioned:
Duplex, Scan speed
Rated 5 out of 5 stars
Great scanner with endless uses
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought the scanner so I could make a copy front and back of my grandmothers recipes. The quality is way better than I could’ve ever hoped for. The recipe card is so crystal clear, I can even see all the tiny specs of food left on the original from my grandma using them to make the dishes of my childhood. One of the best purchases I’ve made in a long time. I’ve now started Scanning all of my pictures so that I’ve got a digital copy and the replication is perfect
I would recommend this to a friend
Pros mentioned:
Duplex, Scan speed, Size
Rated 5 out of 5 stars
Must buy to save space in your office.
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing scanner! Numerous page load capability and compact. Fast scan speed and yes, it is double sided. This saved my file space as I now have a paperless office.
I would recommend this to a friend
Pros mentioned:
Scan speed
Cons mentioned:
Page capacity, Software
Rated 2 out of 5 stars
Not the best after using for 2 hours
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
On Mac Ventura OS, the scanner doesn't work so well. 1. Installed the ICA driver. Scanned two 1 page documents & had to uninstall and reinstall because the scanner wasn't recognized. Scanned another 2 documents. Scanner reported an error. Rebooted Mac, unplug scanner. Decided to install TWAIN driver. Works better, but the scanner does get "lost". In about 30 documents, have had to reboot Mac and power off/unplug usb connection.
2. Usability - I don't like the UI. It should have the capability to write new file names vs appending.
3. In a 17 page document it scanned a few pages and then had a glitch and grabbed several pages so I had to rescan.
4. In a 3 page duplex doc, one of the 3 pages didn't feed correctly and got kiddy wompus.
5. I will say the scans are nice.
No, I would not recommend this to a friend
Brand response from Brother
Posted .
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having some scanning issues with your Brother ADS1200. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
You are a valued customer to us. We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you at www.brother-usa.com/support
Pros mentioned:
Scan speed
Cons mentioned:
Usb cable
Rated 5 out of 5 stars
Awesome little scanner
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed a mutl-page scanner w/duplex capability to scan home-school assignments for my kids. This scanner outperformed all my expectations, it’s fast, easy to setup and the software is simple and straightforward. The only minor grumble, wish it had wireless capability. I think some of the Brother scanners are wireless but not this one, not really a big deal as this product is awesome, esp for the price, if u need a scanner get this one.
I would recommend this to a friend
Pros mentioned:
Ease of use, Scan speed, Size
Rated 5 out of 5 stars
Highly Recommend
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
so easy to use and gives clear scans every time! Also barely takes up any space at all.
I would recommend this to a friend
Pros mentioned:
Scan speed, Size
Rated 5 out of 5 stars
GREAT PRODUCT
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Really impressed with this scanner. small and compact. drive is easily downloaded, the scans are quick and smooth , also has a card scanner built in that works really well. I would recommend this product to anyone looking for a compact affordable scanner for there home office. I have scanned a lot of sheets and it only jammed once, and that is because I left the staple in the paper(operator error), have had no other issues than that.
I would recommend this to a friend
Pros mentioned:
Ease of use, Scan speed
Rated 4 out of 5 stars
Happy customer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The features I was looking for (duplex and download to a memory stick) were great. However, I was hoping to be able to scan duplex or one side without having to connect the scanner to my computer. It scans very fast and is super portable.
I would recommend this to a friend
Pros mentioned:
Ease of use, Scan speed
Rated 5 out of 5 stars
tired of scanning single pages!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was tired of scanning single pages! Knew Best Buy had great equipment, received great advise from Salesman and purchased this product. It not only scans multiple pages at once, but it scans the front and back! great surprise! Also, its mobile so you can take it out of the office, great for my line of work!
I would recommend this to a friend
Pros mentioned:
Duplex, Ease of use
Rated 5 out of 5 stars
COMPACT & PORTABLE
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
BOUGHT THIS FOR WORK. IT READS BOTH SIDES OF THE PAPER, EVEN IF BLANK. IT WILL COPY THE BLANK SIDES, BUT WON'T SAVE THEM. IF YOU HAVE MULTIPLE PAGES & ONLY 1 PAGE IS DOUBLE SIDED, IT WILL ONLY COPY THAT PAGE. THIS IS A GREAT PRODUCT FOR BEING COMPACT AND PORTABLE.
I would recommend this to a friend
Pros mentioned:
Ease of use, Scan speed
Rated 5 out of 5 stars
It's easy to use and does its job.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This scanner is portable. It's easy to use, but you have to be sure that the paper is aligned; otherwise, you get a slanted scanned copy. I have this for over a month now. The scanned copy is clear.
I would recommend this to a friend
Pros mentioned:
Ease of use, Quality
Rated 4 out of 5 stars
Everything in nice folders on your home device
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really need a machine like this at home. It was very easy to put together and log into from the home devices. Its quality has been great so far. I think it will help cut down on the paper collected in the home.
I would recommend this to a friend
Pros mentioned:
Duplex, Size
Rated 5 out of 5 stars
Awesome
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I work remotely and travel to clients regularly... This thing is awesome because it scans front and back and also with the correct USB cable, it can be powered from your laptop which is convenient when I’m with a client. The size makes it easy to just throw it in my laptop bag and go.
I would recommend this to a friend
Pros mentioned:
Scan speed
Rated 5 out of 5 stars
Good Scans, Fast, & No Computer Needed
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good Scan Quality, Fast, No Computer Necessary, and no monthly cost.
This is good little document scanner for converting paper records to digital PDFs. I like that I can plug a USB flash drive in the back and just scan away - straight into a PDF document - all without a computer connected.
The quality of the scan is great for documents, but is okay for photos/graphics, but this isn't created for that work flow.
The included software PaperPort is an older version, but still works if you want to use it. Either way you will not need to pay for a subscription fee to store your documents - because you are scanning the files to your computer (via the software) or a flash drive.