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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 34 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are delighted by the DS-740D Duplex Compact Mobile Document Scanner for its compact design, ease of use, and duplex feature. They appreciate how it fits well in small spaces and makes scanning tasks effortless. The duplex feature, which allows for scanning both sides of a document at once, is also highly valued by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 34 reviews
  • Pros mentioned:
    Long receipts

    Rated 4 out of 5 stars

    Wonderful little scanner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little scanner! I originally wanted a battery powered one, but this is so simple! It just plugs in via usb to your computer and that powers it...practically wireless. My only complaints are: 1. that the glass gets dirty and you have to clean it more often than I'd like. 2. Smaller pieces of paper (like some receipts) won't go through it, but I got a few carrier sheets and it works like a charm!

    I would recommend this to a friend
  • Pros mentioned:
    Compact, Duplex

    Rated 5 out of 5 stars

    Great scanner - nice compact size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Brother products. Finally upgraded my flatbed scanner with a compact portable scanner. Brother DS-740D scanner has some different scanning options, so it took a little time to try them out. Duplex feature is great if you are scanning photos with written comments on back. You can scan two images - first being the photo and the second being the back of the photo.

    I would recommend this to a friend
  • Pros mentioned:
    Compact, Easy to use

    Rated 5 out of 5 stars

    Great compact scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The directions to load the driver on my computer were easy to follow. This device can scan small documents like receipts up to a regular size piece of paper. I was able to scan and save about 10 pages easily and I have never used a scanner that was not also a printer. It does require scanning and saving each page separately as far as I can tell. It did exactly what I needed and won’t take up much space. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality
    Cons mentioned:
    Feeder

    Rated 4 out of 5 stars

    Not bad, prefer the wireless/chargeable version

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid little machine. Disappointment in right adjustable document feeder guide. Should be made with some resistance. Slides too easily. I did return this item as I replaced it with slightly better model that is chargeable and wireless. The feeder guide on the more expensive model is very loose and moves too easily as well. Both produce good quality scans, and would have kept this one if price had been the sticking point.

    I would recommend this to a friend
  • Pros mentioned:
    Compact, Duplex

    Rated 5 out of 5 stars

    scanner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it easy to use plug and play love how it can be put in drawer or on side not big pretty small

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Good, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, its easy to use. However, the software installation extensive.

    I would recommend this to a friend
  • Cons mentioned:
    Continuous copying

    Rated 4 out of 5 stars

    Sheet scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice for scanning single items and two sided copies are effortless. It would be nice if continuous copying was supported so multiple scans could be grouped into a single pdf.

    I would recommend this to a friend
  • Pros mentioned:
    Compact, Easy to use

    Rated 5 out of 5 stars

    Love it…!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product and it was very easy to use and doesn’t take up a lot of space

    I would recommend this to a friend
  • Pros mentioned:
    Compact, Scan quality

    Rated 5 out of 5 stars

    Great portable scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner works like a charm. the pages do not jamand the image quality is perfect. The small foot print allows me to keep it on my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Duplex

    Rated 5 out of 5 stars

    Brother scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner works like a charm. Great resolution and true color making fast document saving. The duplex feature is a plus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Workhorse portable scanner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third DS-740D I've owned. Scans well and the speed is decent. The duplex feature is fantastic to have on the road. I wish the unit was a little less prone to jams though. But compared to other models available, this unit is great.

    I would recommend this to a friend
  • Pros mentioned:
    Compact

    Rated 5 out of 5 stars

    Simple to operate, scans fast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scanner on my printer just took forever to operate, and I’m doing more scanning these days, so was looking for something better. Well, this is it. Small desk footprint, simple to set up and operate, and faster than heck. USB-3 I think. Speedy. Very happy with this model. Tried the one with Wifi first, too quirky and more complex. This is perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Complicated

    Rated 3 out of 5 stars

    Think twice before you purchase this produce.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complicated to use. Defiantly not user friendly. Compare different brands before purchasing this product.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We are sorry to hear that your experiencing with the Brother DS-740D scanner has not been favorable so far and we'd like to help. We have many helpful resources on our support website which should assist. If the problems persist, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support/ds740d Brother

  • Pros mentioned:
    Duplex

    Rated 5 out of 5 stars

    Exceeded Expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mother for her to be able to scan documents from home for work and this scanner has surpassed what I expected. The duplex function is incredible. Definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Compact

    Rated 5 out of 5 stars

    Delivery and customer service is great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered home and return. Never opened, it's very compact for sure. I thought I needed it, but I didn't open it after two weeks. Returning was hassle free as always, as a customer since last year.

    I would recommend this to a friend
  • Pros mentioned:
    Duplex

    Rated 5 out of 5 stars

    Great Scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this to replace my Brother scanner DS620 which was not compatible with my new iMac. This 740D is so much faster and does both sides at once. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Super easy and wuick

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. Hooked it up to my computer super quickly. Scans multiple pages at once. Great for my one-person consulting business.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is really easy to use. The process is quick and I would recommend this product for anyone in need of quick, easy, reliable scanning.

    I would recommend this to a friend
  • Pros mentioned:
    Compact

    Rated 5 out of 5 stars

    Great Scanner!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable scanner! Compact and priced right too!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Scanner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, convenient & easy to use; perfect for my home business accounting!

    I would recommend this to a friend
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