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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 57 reviews

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93%
would recommend
to a friend

Customers are saying

Customers frequently mention the FAX-2840 Laser Fax/Printer/Copier for its user-friendly design and reasonable price. Many customers appreciate how easy it is to use, with one customer saying, "Easy to use and like the price." The price is also seen as a positive aspect, with a customer noting that "the price is very reasonable." Customers also generally express satisfaction with the product's performance, with one customer stating that it "Works like very very good."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 57 reviews
  • Rated 5 out of 5 stars

    So easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough . Love the quality . Quiet . Copies , prints and fax , triple threat . I'm a general contractor so I do a lot of copies , faxes and scans . Great for the money . Would buy it all over again .also wifi so phone works too ! I print from my bed .

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Works well

    Rated 5 out of 5 stars

    Nothing but the best! So we buy the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used Brother FAX machines for many years, and expanded our offices. Works like a charm. We let Guest residents at our facilities use the machines, and they work without a hitch.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price
    Cons mentioned:
    Paper jam

    Rated 4 out of 5 stars

    great fax for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    makes nice copies,redial is quick,it is a great machine for the price.the one problem it jams with paper very easily.must keep the tray clear where the faxes come out or the paper will jamb up on you.very east to sey up.this is my second brother fax machine.would buy another

    I would recommend this to a friend
  • Pros mentioned:
    Compact, Easy to use

    Rated 5 out of 5 stars

    Excellent Fax Machine !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this Brother fax machine for a month now and am extremely pleased with its performance ! I have used it a number of times in sending and receiving faxes and making copies and have no complaints whatsoever. Its speed with which it performs and the quality and clarity of the faxes and copies is exceptional. It was very easy to set up and program from easy to understand instructions, and its size is not cumbersome to be able to be used in a commercial or home office. Its well built and very user friendly for the different functions it performs. I highly recommend this product and feel one will not be disappointed in choosing this product for purchase. Best Buy was very helpful in my purchase of this product as they always have been in my other purchases I have made with them.

    I would recommend this to a friend
  • Cons mentioned:
    Flatbed scanner

    Rated 4 out of 5 stars

    Good solid multifunction Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints very nice and crisp. Makes fast copies. The only think I don't like is that it doesn't have a flat bed scanner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set-up just plug in and go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real simple. Just plug in and you are ready to go. Very user friendly controls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently had been having problems with our Brother All-in-One fax machine so we needed to replace it. On the good side, we had that order model of the Brother for almost 7 years. That is a good run for a machine that is used almost daily. We never really had any problems with the older model until its last days. I would recommend the Brother Fax machine.

    I would recommend this to a friend
  • Pros mentioned:
    Works well
    Cons mentioned:
    Manual feed

    Rated 4 out of 5 stars

    So far works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works very well, and have been very happy with it. The only downside is you have to feed the copier, but we have the old brother fax copier that allows us to lay paper (or book pages flat for copying). I also have an older laptop using Windows 7 so I had to download the driver from the brothers website.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product performs well and the price was great!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laser fax machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement for an old machine, great replacement. Fast and small footprint.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and Simple to use !! A good product

    I would recommend this to a friend
  • Cons mentioned:
    Setup, Support

    Rated 1 out of 5 stars

    Cannot get it to receive faxes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this fax machine to replace an old one we had at the office. You would think set up would be easy - Plug in the old phone line and you are ready to go. Wrong. The machine can send faxes but I cannot receive any from outside the building. Our phone company came in to check the lines and all was okay. Brother support was rather comical and no help at all. When I called, I was told that I could not receive faxes because I was on the phone. They then called me on my cell and suprise, I still could not receive faxes. I was then asked if anyone else was on the phone. After constantly explaining that the old machine was on this same line and worked fine till it totally gave out, I was asked if there was anything else they could help me with. I would never purchase another Brother product again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value for the sale price I recieved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faxes quickly and copies even faster, this copier/fax is user friendly and sets up quickly. Only one small complaint; I would like a message after faxing that says fax received.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fax/copier/printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered it for my small office and it fits perfectly on a small desk. Works great and like the printer function.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Fits our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great fax copier. Simple to use. This is our second Brother machine. Very reliable and easy to maintain.

    I would recommend this to a friend
  • Pros mentioned:
    All in one, Works well

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great all in one Works like very very good I strongly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer, copier, fax is fabulous! I love the convenience it provides me. The machine is well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fax machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old brother fax machine broke after several years and made lots of sense to replace with also a brother one. No regrets, great updated machine!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many good features. The bottom of the unit is similar to a standard Brother laser printer. It scans extremely fast and then send the fax out. You can even set it to print a confirmation sheet that shows part of the fax you sent for proof. This one will last for years. Even with a starter cartridge unless you make copies with it should last quite a while. Order high yield cartridge when you replace it and it will last for years. Make sure you read the owners manual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fax machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good standalone fax/copier machine that does it job as expected.

    I would recommend this to a friend
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