The coolest tech for the best mom everMother’s Day is May 11.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $161.99
Clearance
Save $8
The comparable value price is $169.99

Customer reviews

Rating 4.7 out of 5 stars with 2082 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the HL-L2380DW printer for its easy setup, excellent print quality, and affordable price. They also value the convenience of wireless connectivity and the longevity of its toner cartridges. While some users find the printer to be slightly bulky and noisy, the majority of customers are highly satisfied with its performance and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,082 reviews
  • Pros mentioned:
    Easy setup, Wireless

    Rated 5 out of 5 stars

    Does what I needed for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Brother laser printers before...all reliable. My most recent HL5170n gave up the ghost; thus I needed to replace it. The 2380DW has the added function of scanning and copying...somethings the 5170 could not do. The wireless 2380 even prints faster than the larger 5170. I opted to have it wireless, although I do have hardwired do have ethernet that I could use too. Overall I have been satisfied with it. This model does not have the auto tray for scanning or copying multiple sheets (my choice). Overall the setup is easy and the quality of print is good. Additionally, one can easily print from an I-Pad and I-Phone, both quickly finding the Brother for printing.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    easy set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a tech savvy person, but I managed to set up this printer without help.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Excellent wireless printer/copier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the ease of setup and performance of this product!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Good Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home office printer/ scanner. Easy setup. Easy to print off your phones and tablets

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this printer !!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this printer so much I purchased 2. One for home & one for work. Saves money because I am using toner. Cons: I ran out of toner so tried to use swap @ use from the same exact cartridge from my work printer and because it was not a brand new cartridge the printer would NOT recognize it and kept saying needs toner. Quite annoying. Should be able to use even if not brand new. Also wish the scanner was feedable. Rather then using one at at a time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it advertises.....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was very cost effective and perfect when your on the go and need it fast. It's so convenient to print right from virtually and device, IOS or Android. Very happy with product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and affordable price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the Best price overall. It has been a Great product, no problems whatsoever...works Just fine everytime.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    So much better than HP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Brother printers. I have been thru several HP printers and have had a multitude of problems. The hardware seems good enough but HP's software is junk. My last office jet was $300+ and would consistently lose WIFI connection even though it said it was connected. So every time I went to print something I had to reset the WIFI connection. So I finally switched brands and will never buy another HP. This cheap Brother printer has effortlessly done it's job every time I have needed it. Zero problems setting it up and zero problems since. I press print from any device in my home and it prints. It's also very fast. I have also used the scan and copy features without issue and they work simply and exactly as expected. Highly recommended. If you're shopping for a printer, do yourself a favor and don't buy an HP.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Print quality, Wireless

    Rated 4 out of 5 stars

    good value for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    black and white is fine who needs to pay 3x much for color printer...great printer/ scanner prints quickly and scan is very clean. easy set up too. it is wireless does not come with cord for hard connection. equal quality as if it came off a $1500 printer. my only objection is that it disconnects from wifi often.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Wireless

    Rated 4 out of 5 stars

    Nice printer if you only need black

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was in the market for a laser printer. I needed to make prints using toner exclusively. I found this one on sale for 150 which is the main reason I chose it. The other reason is I also needed a scanner and this one has a scanner. It prints super fast. I'm using it completely wireless. It's able to scan docs up to all the popular clouds servers which is nice and I was able to get it up and running out the box without the drivers, which I did eventually install so I could scan directly to my pc without having to initiate the scan from the desktop. I've used wired and wireless versions of hp and epson printers in the past and believe it or not I prefer the layout and features in the brother controls panel better.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Toner, Wireless

    Rated 5 out of 5 stars

    Superb Small 3 in 1 Laser printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace old HP LJ1200. Put in the CD and then plugged in the USB and Viola! it worked flawlessly. The print is much crisper than the HP and by using generic TN660 toner cartridges page cost will be under 1 cent per page. It is nice to have the toner and drum separate to also keep costs down. My wireless access was down when I installed it but it looks to work the same as the inkjet I have and that works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Toner

    Rated 5 out of 5 stars

    Bargain for a laser printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints about this printer. I was tired of having an ink jet printer and the cinstant battle with ink cartridges that dry up and won't print. Plus the ink is so expensive. This laser printer prints with better quality, is faster and the toner will never give me a problem and it's less expensive. Win all around. I don't really need color printing. I've used the scanner a couple of times and it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Wireless

    Rated 5 out of 5 stars

    Living up to the reviews

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was well reviewed at a fair price point for a laser printer as we were looking for. It has lived up to that billing. Reasonable price, excellent speed in printing with good quality print jobs. No hassle set up for wireless printing. Great purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Print quality

    Rated 5 out of 5 stars

    Very pleased!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my research, read a lot of reviews, and with a really great sale price pulled the trigger and bought this printer. This is my first laser printer, and I was a little concerned about some of the reviews regarding the print quality. I suppose if you need to print really fine graphics in high quality, a higher-end printer would be a better choice. I've printed 8-font lettering and the print looks very good, even when magnified. I just printed a payment receipt today, and the REALLY small lettering on it looks great! The time required for the first page to print is is just several seconds, and it spits out any additional pages one after the other. I was able to print on 4" X 6" postcards without any problems, even using the paper tray. The front manual paper feed makes it even more convenient. I've barely put a dent in the "starter" toner cartridge, and the cost of replacement toner is one of the big reasons I bought this Brother printer. If you are willing to use off-brand cartridges (which many reviews say work just fine), you can pick them up for under $15 online. Quick and easy to set up, simple to operate, and more than enough features for my home printing. I am VERY happy with my decision to buy this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Print quality, Wireless

    Rated 5 out of 5 stars

    ?Great Value!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my aging Brother HL 1440 and an antique Canon scanner with this HL-L2380DW reclaiming long lost desk space in the process. Wireless and two sided printing are a revelation :-) Setup was a breeze with an iMac. It also works fine with our various iDevices. Print quality and the print speed are very good. It is a little loud when starting a print job. Very pleased with the unit overall for home use. Great value for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price, Print quality

    Rated 5 out of 5 stars

    Great printer with super easy set-up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was excellent, service at Best Buy for in -store pick-up was superb. The printer's directions for set-up were easy to follow and the quality of print very clear. Would recommend this printer without any hesitation.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an inexpensive printer. So I found this one and thought I would give it a try. It seems to be perfectly fine for a simple printer. Of course, I won't know how long it lasts for some time. Con is that it does not print color, only black and white. That was fine for me, as I hate buying all those color ink cartridges anyway -- that ends up costing more than the printer. It is a little bigger than I would like, but it holds a lot of paper. One note, if you are setting up wireless for it, don't follow the instructions on the CD that is included. I spent an hour trying to follow those instructions, trying to set it up in my control panel etc, googling it etc. I finally ignored what the CD was trying to tell me to do, and just used the touch screen and wala - a couple touchscreen buttons and it was done!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Awesome printer and price...highly recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great value, super fast prints/copies!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Wireless

    Rated 5 out of 5 stars

    fast and dependable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer does what it's supposed to do; print fast and accurate black and white documents. Wireless is a great feature too, and set up of the device was easy. Price point of this printer is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price

    Rated 5 out of 5 stars

    Great functionality for a wireless laser printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get great functionality for a wireless laser printer under $100. Some of the highlights: * Great price * Fairly straight forward setup * Duplex printing (2-sided printing) - set this as your printer default to save on paper * Light print option to save on toner * Scanning from client computer to local disk is a snap (or to email or cloud) * Large paper tray * If you get the toner cartridge (TN630) rated at 1300 pages for $30.00 and a ream of paper (500) for around $5, your per-page costs are 4 to 5 cents per page - pretty hard to beat * And a lot more, check out the specs on line

    I would recommend this to a friend
Sponsored