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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.1 out of 5 stars with 10 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the HL-L5100DN Black-and-White Laser Printer for its speedy printing capabilities. Customers appreciate that the printer can quickly produce high-quality prints, making it a reliable choice for fast-paced work environments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
  • Pros mentioned:
    Compatibility, Good quality
    Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Print quality is good. Reasonably easy setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The print quality is good. Setup on the one line display on the printer is awkward, but the setup from the web page is ok. The setup from an old Mac was very easy. The setup from Linux was a little more involved.

    I would recommend this to a friend
  • Cons mentioned:
    Drum, Ink

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these printers in the office and they work very well. The ink does run out quickly and you have to buy a drum fairly soon but one you replace the drum... the printer last a long time. We have about 30 of these in our office.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Good quality

    Rated 4 out of 5 stars

    fast and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is fast and good quality within the price range,

    I would recommend this to a friend
  • Cons mentioned:
    Ink, Short lifespan

    Rated 1 out of 5 stars

    Don't bother with this terrible printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer had only 1 job and didn't make it to 1 year of usage. My old Dell printer (1720dn) which died after +8 years of great service, I decided to replace with this unit based on glowing reviews as it appeared to be a like-for-like direct replacement. I didn't need wireless or scanning/copying features - just a monochrome laser printer. However, about 11 months into ownership, this thing now prints black streaks, dots, smudges. I've tried cleaning the toner cartridge per the Brother's website instructions to no avail. I've also bought a new toner cartridge which has helped as long as I print out 15-20 pages in advance and then anything that I print out is clean...until the next time I need to perform any heavy duty printing. This is a failure as far as I'm concerned. When I contacted Brother's customer service, they basically stated that the toner cartridge is only warrantied for 10 months so "too bad, so sad"; the 1-year limited warranty is only to the printer hardware which doesn't extend to the toner cartridge which is a consumable item. Won't be buying another Brother product again. Unfortunately, Dell no longer in the printer manufacturing business...I think I'll go back to HP.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and seem reliable, will take time to know how long remains that way

    I would recommend this to a friend
  • Pros mentioned:
    Remote printing

    Rated 4 out of 5 stars

    Good Network Printers

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a good and network printer. I picked it up and works like a charm!

    I would recommend this to a friend
  • Pros mentioned:
    Remote printing

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My spectacular printer, I have used it for several things, now with my online classes it has been very helpful, super comfortable, I can print without being around, she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Work documents

    Rated 5 out of 5 stars

    used for work

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this printer works great and we use it for work documents

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy setuo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    printer setup was easy after you got all the tape off the printer, no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Nice printers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these because the 5470 were no longer available. They work and print fast.

    I would recommend this to a friend
  • Customer reviews from brother-usa.com

    User rating, 4.4 out of 5 stars with 51 reviews on brother-usa.com.

    See all brother-usa.com reviews
    brother-usa.com
  • Customer reviews from Brother Europe

    User rating, 4.2 out of 5 stars with 5 reviews on Brother Europe.

    See all Brother Europe reviews
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