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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 17 reviews

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82%
would recommend
to a friend

Customers are saying

Customers are impressed with the P-touch CUBE's ease of use, describing it as fun, simple, and quick to set up. The Bluetooth connectivity is also well-received, allowing users to easily connect the label maker to their phones. However, some customers have expressed dissatisfaction with the limited tape size and the confusion surrounding refill tapes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-17 of 17 reviews
  • Pros mentioned:
    Bluetooth connectivity
    Cons mentioned:
    Limited tape size

    Rated 4 out of 5 stars

    Nice Bluetooth printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to work with my cell phone. However, like all Brother P'touch, they waste a lot of tape per label.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth connectivity
    Cons mentioned:
    Limited tape size

    Rated 5 out of 5 stars

    It's so handy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second P-Touch Cube. I like that it can sit on my desk all the time and all I have to do is connect it to my phone, pick the design and print. My only complaint is that I cannot do large tape sizes (limited to 1/2 inch). And this one is a pretty blue!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery type

    Rated 5 out of 5 stars

    Downside are battery replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and design my own labels it would be better if it was rechargeable instead of using 8aaa batteries

    I would recommend this to a friend
  • Pros mentioned:
    Custom labels

    Rated 5 out of 5 stars

    Works very good by the way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works very good I was able to setup it up on my iPhone 11 and it works very well I’m very satisfied with this product. And it makes great labels by the way.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Great if you are a crafty person

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of steps to use this, but once you get it set up its nice and I think it will last a long time, kinda bulky

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this. The app is easy to use, and the machine works great. Remember to buy a lot of replacement tape; once you get going, you'll want to label everything! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Customization options

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many more customization options than my old label maker and I really like using the app to make the perfect labels!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth connectivity

    Rated 5 out of 5 stars

    Effortless printing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, clean design that can use any of the P-touch labels. After installing the app it took a few tries before it would connect with the device, but once it dead we were golden — worked flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth connectivity

    Rated 5 out of 5 stars

    Great label maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I had to buy a new one because the old model I had wasn’t working. .. best one yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great labeler for use from a mobile device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was simple and the app makes label design a breeze from the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Fun and easy to use. Best Buy was great to work with as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great label maker that is easy and simple to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great label maker and I would definitely buy again for my home office

    I would recommend this to a friend
  • Pros mentioned:
    Appearance
    Cons mentioned:
    Complexity

    Rated 1 out of 5 stars

    too complicated

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i returned it. too complicated. i like the looks tho

    No, I would not recommend this to a friend
  • Cons mentioned:
    Limited tape size

    Rated 1 out of 5 stars

    N

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Have not made it through the sample tape and it’s not working

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hello,
      We are sorry to hear that your Brother PT300BT is no longer working. We know this is frustrating. We would love to hear from you with details to be able to get your machine up and running again. Please contact our Customer Support. https://www.brother-usa.com/support Brother

  • Pros mentioned:
    Custom labels, Ease of use

    Rated 5 out of 5 stars

    Convienent and Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredible label maker allowing you to create custom labels for every occasion. Having the ability to change label size is perfect and the application that drives teh P-Touch Cube just works. Since getting the cube I have had a problem with labeling everything. It is quick and honestly just works. Look no further than the Brother for an easy to use label maker with a wide variety of label types to choose from.

    I would recommend this to a friend
  • Cons mentioned:
    Limited tape size

    Rated 3 out of 5 stars

    How do you get more tape?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer and phone app work pretty well, simple to set up. The tape that is supplied with the printer is probably about 3 feet long maximum, runs out fast! The BIG PROBLEM is confusion over which tape is a refill for this machine. I ordered 2 tapes with the printer, turns out they have the same model number, but different letters, so I have useless replacement tapes that wont work. For the price of this printer, it should come with a full tape. And you shouldn't have to be a detective to figure out what replacement tape to order. They really get you when you have to buy more tape, kind of like the ink for your printers. The replacement tape that I need is TZe231, not M-K231 which is a cassette of tape 1/2 the size of the proper one. As for the labels themselves, they are laminated and have done well so far on a boat.

    No, I would not recommend this to a friend
  • Customer reviews from brother-usa.com

    User rating, 4.2 out of 5 stars with 135 reviews on brother-usa.com.

    See all brother-usa.com reviews
    brother-usa.com
  • Customer reviews from Brother Europe

    User rating, 4.3 out of 5 stars with 18 reviews on Brother Europe.

    See all Brother Europe reviews
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