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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 19 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Rated 5 out of 5 stars

    Brother Catridges

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cartridges of this brand are some of the highest quality and reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First rate in all respects

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All terrific. I was in dire straits one day: out of toner. I, of course, went to Best Buy given quality, quick deliveries, etc. I have 100% belief in this place! I ordered two high yield cartridges. They appeared at my home 18 hours later. Excellent quality. Period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciated the sales help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very helpful to call in my order for my printer cartridge because the salesperson was able to direct me to which store had the cartridge as I needed to print some things right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It just works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toner cartridge is not something you show off to your friends, but it matters for the performance of a printer. My experience with Brother OEM cartridges has been uniformly good. But with no-name or refilled cartriges it has been at best mixed. So, I recommend this cartidge if you have a Brother printer that uses this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incorrect item-great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased online to pick up in store. Got to the office and realized we ordered incorrectly. The staff was very helpful and courteous. We will definitely be buying with Best Buy in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great service w

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and Just what I needed Easy toninstLl

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time toner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First purchase of toner for my machine. The starter toner didn't last long- lets see how this rather expensive XP toner lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laser printing at its finest.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laser printer works as expected. Very happy that I went with a Brotha.

    I would recommend this to a friend
  • Pros mentioned:
    Oem toner

    Rated 5 out of 5 stars

    Brother Toner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase OEM toners. Received my order very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and the price is great for the capacity!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great but expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far, but it is very expensive. Hope it lasts a long time to be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I THINK THAT BEST BUY IS THE BEST STORE IN THE WORLD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and economical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and very economical. This is the one of the best toner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Yield

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High Yield is just that. We get much more consistent printing capabilities with the High Yield toner cartridge and I don't have to constantly run to to the store to restock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    830 XL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    830 XL cartridge is working rear so far! It fit perfectly, and it gives crisp, clear prints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Brother Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say- Product looks good & performing well. Delivery was excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's toner...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's toner. I think the branded cartridges work better.

    I would recommend this to a friend
  • Cons mentioned:
    Forced cartridge replacement, Low page yield

    Rated 1 out of 5 stars

    Brother quality downhill

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had nothing but sub-par quality from the brother printer this is for. First, the printer which should come with a standard yield cartridge which is supposed to be good for roughly 1200 pages started telling me I was low after just 400 pages of basic text. I'm not printing pictures or anything that uses a large amount toner. I got brother to replace that and send me a new standard yield. That one according to printout from the printer lasted for about 1,100 pages before quality actually degraded (and it wanted to try and force me to replace before that). I bought the 2 pack of the XL that is supposed to last for roughly 3,000 pages. The first one tried to force me to replace it after 2,000 pages. I forced it to keep going via the secret menu and it printed another 500 pages before getting noticeable print quality issues. So I got 2,500 pages out of something that should get 3,000 with average use. The stuff I am printing is basic text. No way should I be coming in so far under the average. We'll see how it holds up with the 2nd XL, but considering the quality I've gotten with this brother, I doubt I am going to be getting another brother next time I need another printer.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      I’m sorry to hear that you did not get the toner yield as expected with the Brother TN830 toner. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support Brother

  • Rated 5 out of 5 stars

    tn830xl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it will last 3,000 pages before u run out of toner just like tn 760

    I would recommend this to a friend
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