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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 306 reviews

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76%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the voice control, ease of use, and HDMI switching capabilities of the Control Center. Many appreciate the straightforward setup and compatibility with various devices, praising the clean interface. However, some users express concern regarding the required subscription fee. A few customers reported occasional performance issues, such as slow switching between devices or the need for occasional restarts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 306 reviews
  • Pros mentioned:
    Hdmi, Voice control

    Rated 5 out of 5 stars

    AWSOME CONTROL CENTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase, works very well. it is nice to be able to voice control older TV and switch between hdmi inputs with voice.

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      Glad to see you're enjoying your Control Center. Thanks for the review. caavo

  • Rated 3 out of 5 stars

    Good Idea but Costly

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, Does Great. Interface is clean and very promising, but the cost for service. No one wants to pay for a subscription. What happens is you get lifetime and the company goes under. Not everything needs to have a subscription. Gave it 3 Stars because it's pretty smooth. I don't need a subscription when i can just google search or ask Alexa to search. Also first time around took me forever to realize you have to power on the device you are connecting to Caavo during installation. It won't let you pass a certain screen. Had to Google it. Kinda missed that one Caavo.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Voice control

    Rated 5 out of 5 stars

    Glad I Bought It!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the cheapest option available on the market to accomplish home theatre ease-of-use unification of remotes, but it is the best! Love how it works.... easy setup of multiple devices, voice search of movies, music, tv series, and integration with Google Assistant on my Smart Home setup, as well. Software updates are excellent and seamless.... keeps abreast with my TV manufacturer, streaming unit manufacturer, and streaming channel subscription programming and application / software updates... without fail.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Setup

    Rated 5 out of 5 stars

    Excellent video switching device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Caavo is an excellent video switching and management device. Works will with my Roku and Fire TV plus my TiVo. Simple to set up and no problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Voice control

    Rated 5 out of 5 stars

    I didn't think I needed this until I bought it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if I would find this device useful at first but now I can't live without it. Unlike most other universal remotes it automatically adapts the buttons for the current device in use. It also integrates with sound bars, gaming consoles, and blu-ray players. The voice control is one of the best implementations of run across.

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      Hi Jerryrs - We love your review. Friends dont let friends use a TV remote :). Please spread the word... caavo

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    excellent !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to install and to use using it with a nintendo switch, xbox one x, nvidia shield, apple tv 4k and a hisense tv and a samsung sound bar(ARC)

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      It's great to hear that you're having a good experience and we appreciate your recommendation! caavo

  • Pros mentioned:
    Voice control

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a couple of flaws but it is a good media center that combines all items (like fire TV, cable box, etc.) into one source so you can use one remote. Use voice to find things to watch. Use Alexa with it.

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      We are glad you are enjoying Control Center! If you ever want to see if we can help with some of those flaws our support team is always here to help. We hope to hear from you soon! https://support.caavo.com/hc/en-us/requests/new?chat=true caavo

  • Rated 4 out of 5 stars

    Product Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is a great Control Center for a household that use apple tv a HD TV and other gaming control centers. The setup is not as easy as advertise. The Caavo needs to let people know it needs HD wire input and output to all the devices as well as internet connection. The other that I did not like is being force into a 90 trial subscription which is pointless for a Control Center HUB.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    Works great as a HDMI switch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when it was on sale. It does a lot of thing well if you subscribe to the service. If you don’t get the service a lot doesn’t work but HDMI switching work fine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    CAAVO works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The CAAVO hub integrates well with all of our devices (AppleTV, blueray, AVR, TV, etc). One remote that allows us to control everything including spoken commands is great!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Nice system but a little confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system but having some issues connecting to my TV. Works great with my ps4, xbox, surround sound systems. Playing around with it on Google home. May update again soon.

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      Hi Chaz. Thanks for the review. If you are still having some challenges ironing out a few issues, we would love for our Customer Support team to give you a hand. You can reach them at:  https://support.caavo.com/hc/en-us/requests/new?chat=true caavo

  • Pros mentioned:
    Voice control

    Rated 3 out of 5 stars

    Decent hdmi switch box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to add more inputs to my LG soundbar so the voice feature is a plus, however, there are times when the remote will not control my Amazon TV box. And last but not least, I have a 3d TV so this unit will not pass 3d but it will pass atmos and hdr. No Dolby vision yet. Voice feature does work so the more devices connected the more it will find for whatever you are searching for.

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      We appreciate the review. You are correct that Control Center doesn't pass through 3D video, but we're working to get Dolby Vision supported soon. We're happy to look in to why your Control Center isn't always working with your Amazon device if you contact us here: https://caavo.com/pages/control-center-service-plan caavo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This control center is perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the answer to everything I was trying to control with one remote. I have used a couple of Harmony remotes in the past and never really liked them and I felt I could never get them to control everything I wanted. This control center is not only easy to set up and it walks you through everything possible, but it lets me get rid of every remote and I can access tv, fire tv, and apple tv all in the touch of a button. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great hub and remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The caavo has been very well. It was fun as well to the voice command and it was pretty easy to set up. They just recently released an update to have it work with ifft so is also probably keeps getting updated. I would highly recommended best universal remote so far

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      Thanks for sharing your experience with Control Center, we're glad to hear you'd highly recommend it. caavo

  • Pros mentioned:
    Voice control

    Rated 4 out of 5 stars

    Didn’t do what I wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is designed to be the only controller for your video and audio system. You are not able to use additional remotes which was a requirement I had.

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      Thanks for your review. You are correct that you're only able to use one Caavo remote with Control Center, but the remotes to your connected devices will still work.

      If you'd like to let us know more about what you were trying to accomplish with Control Center, we may be able to help. Feel free to reach out to our support team here: https://support.caavo.com/hc/en-us/requests/new?chat=true caavo

  • Rated 3 out of 5 stars

    Great idea; poor execution

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the idea of the Caavo Control Center, and when they released this model with HDR, I decided it was time to get one. The price was right on Black Friday, so I puled the trigger. Here's the issue, though: It's basically nothing more than an HDMI switch and a universal remote mashed into one product… That's all well and good, except it advertises itself to be more, and it doesn't live up to the promises. I should be able to speak the name of a show I want to watch, and the Control Center is supposed to take me to my preferred streaming service and begin playing the show from where I left off. But it doesn't connect to my iTunes Library so that it can search the content on my computer's hard drive and play the things available to me on my Apple TV. It also doesn't connect to YouTube TV, so the primary services I want to use it for are not supported. AND it comes with a monthly fee. Very disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good one for universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for 60$ and I have this in my media room. It is compatible with directv, Sony blue ray, Roku/Apple TV/ Epson projector and Marantz AVR

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      Glad you are enjoying control center. Thanks for the review. caavo

  • Pros mentioned:
    Voice control

    Rated 4 out of 5 stars

    Room to grow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item some room to grow. Does help eliminate the need for multiple remotes but is limited. For the price it’s worth the investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very cool, some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the interface, and how it can see what you hook up. Not happy that I can't hook up my external HD antenna, no coax port

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      Thanks for the review and your feedback. You are correct that only HDMI source devices can be plugged in to your Control Center, but we'll pass your feedback about wanting a coax port to our design team. caavo

  • Pros mentioned:
    Hdmi, Voice control

    Rated 5 out of 5 stars

    Awesome Unifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as an HDMI switch. Lots of smart features. Voice control is great too.

    I would recommend this to a friend
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