Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $10,559.99

Customer reviews

Rating 3.5 out of 5 stars with 14 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

64%would recommend to a friend

Customers are saying

Customers are enthusiastic about the spacious interior of the 28.7 Cu. Ft. Side-by-Side Built-In Refrigerator with Dispenser, with many noting that there is "plenty of room and lots of light."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Pros mentioned:
    Auto-fill, Responsive, Spacious

    Rated 4 out of 5 stars

    Love my Cafe

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious. The ice and water dispenser is big enough to fit bigger cups, touch features are very responsive. I like the water auto-fill.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing fridge. So much space.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We remodeled our entire kitchen and were planning to stick with 42 built in fridge but since we tore our entire kitchen, we could pick and choose a new size. Went with this 48 inch and spent a little more money but so worth it. The difference in interior sizing between 42 and 48 is very big surprisingly. Also, the 48 doesn’t overpower the look of the kitchen (i.e., it’s not too big). So happy with this one. Get a lot of compliments about it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks good; smaller inside than the average fridge

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing good about this is its presentation. Looks great. Is actually smaller in depth than the average refrigerator. You can not get a 12pk of soda in unless you turn it sideways and then the entire shelf is wasted.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We appreciate your purchase and are happy to hear you like the aesthetics. This is a beautiful model refrigerator that has 17.23 cubic ft. in the fresh food section and 11.44 cubic ft in the freezer. We will share your feedback regarding the 12-pack not fitting properly. We hope the more you use your refrigerator the more you will like it. cafe_appliances

  • Rated 4 out of 5 stars

    Nice fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not giving it five stars because I would have to be over the moon with it to do that. However, so far it seems to be a nice refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant new look in our kitchen

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Café refeigerator os the highlight of our new kitchen. The autofill on the water dispenser is amazing! The stainless steel cleans really rasy and looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Cafe Frig

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most beautiful frig I have ever owned. Plenty of room and lots of light. Ease of use. this frig adds an unbelievable elegance to my kitchen. I'm absolutely delighted with all of the room and organization.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Solid Fridge

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Fridge. Bought a Cafe package and we're happy.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- We appreciate your purchase and are so pleased to hear you are happy with your purchase. If you have any questions in the future, please let us know. We are always happy to help! Joyce@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Superior dimensions in refrigeration.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent high-end product. We are enjoying more space for the family comfort. a very quiet machine that offers frost-free freezer to boot. I highly recommend this product.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hey there,

      Thanks for taking the time to share your review with us. We're so glad to know that you are enjoying the vast amount of space this refrigerator provides. We know your family will enjoy having this refrigerator around for many years. Thanks for choosing Cafe! Mike@Cafe cafe_appliances

  • Cons mentioned:
    Defective

    Rated 1 out of 5 stars

    Terrible refrigerator

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this refrigerator and waited eight months for it. It has broken down four times same problem and Best Buy can’t fix it or will not replace it. Very unhappy with this product!

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello - Thanks for bringing this to our attention. At your earliest convenience, please reach out to us on any of our Café social media platforms via private message with the complete model/serial numbers of your fridge, and a copy of this review so that we can look into the situation further. We look forward to hearing from you soon. Kind regards. -Don@Café cafe_appliances

  • Rated 5 out of 5 stars

    Next time

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opted for the Kitchen Aid, but this one looks just as amazing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    …..

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it but it won’t arrive until may of next year. We will need to find an alternative. This won’t work for us!!

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi, we know how difficult it is to wait for a new appliance, and we apologize for the inconvenience. To stay updated on the status of your order, we suggest reaching out to your dealer. Thank you for your time and patience. -Sylvia@Cafe cafe_appliances

  • Cons mentioned:
    Ice maker, No internal temperature display

    Rated 1 out of 5 stars

    Drops ice cubes all over, no turbocool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would think it would have at least some features available in models a fraction the price. It does not display the internal temperatures, there is no turbocool option(!), and the freezer drawers have no stops so they always fall out onto the floor when I open them. Worse of all it drops ice cubes into the freezer compartment regularly instead of into the ice bin. I had a service call from GE over that and was told 'it is working as designed - just a poor design' by the repairman!

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello. We appreciate you taking the time to reach out to us, though we truly hate to hear you have concerns over the available features, no display of internal temperatures or TurboCool and an issue with the drawers pulling out onto the floor. Our Refrigerator Design team will be informed of your concerns for future review and improvement; your feedback is valued, as we always want to know of any concerns our consumers have. If you want to check the Use and Care manual/Installation Instructions to make sure the drawers are arranged as they should be, that is available on our Café website when you look up the model number and go to the product page. We also regret the trouble you had with ice cubes dropping into the freezer compartment instead of the ice bin. When the cubes are flying or spraying from the icemaker and landing outside the bin, you may want to check that there is no water line restriction causing the ice cubes to be smaller than intended. If you have a self-piercing saddle valve, shutting it all the way off and then back on can sometimes re-open the pierced hole in the copper tubing (we generally recommend a non-self-piercing style). There are also instructions on making sure the icemaker is level on page 30 of the manual, if that may be helpful. Finally, you may want to make sure the freezer temperature isn’t too cold, as this can cause the ice to be too brittle and fly apart faster when it’s crushed. We hope this information is helpful. If you have any other concerns or questions, we are happy to offer assistance any time. -Sarah@Café cafe_appliances

  • Pros mentioned:
    Brand

    Rated 5 out of 5 stars

    Mama

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new built in refrigerator. Replaced an older G E Monogram

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap product. Overpriced

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen to the negative reviews on this fridge. I did not and paid the price. This fridge will break down. There is a reason they only offer a 1 year manufacture warranty. Can't believe they make such a product for this price point. Mine last a few months and 7 months later I am still dealing with GE to replace the fridge.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We're sorry to hear that you're not having the best experience with your fridge. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the model/serial numbers of your unit so we can investigate further. cafe_appliances

  • Customer reviews from cafeappliances.com

    User rating, 3.8 out of 5 stars with 150 reviews on cafeappliances.com.

    See all cafeappliances.com reviews
Sponsored