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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 16 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers praise the 36" Electric Induction Cooktop for its easy cleaning and precise temperature control. They appreciate how responsive the controls are and feel they have greater control over the temperature compared to traditional stoves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-16 of 16 reviews
  • Pros mentioned:
    Ease of use, Heat up time, Temperature control

    Rated 5 out of 5 stars

    Nice Change

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laziness/convenience and health drove me to start searching for a change from our gas cooktop. I always though gas was the gold standard, but seeing more and more articles about indoor air quality and gas stoves had me doing more research about it. I was also sick and tired of how much of a pain in the bu++ it was to clean our gas cooktop. We had a stainless steel cooktop and it was horribly scratched as well. After finally receiving the cooktop (the Best Buy delivery/install company was a huge issue), and using it for a few weeks now, I am very happy with the switch. There is a bit of a learning curve, coming from gas cooking, but it hasn't taken too long to get use to it. We first had to replace our cookware, that was supposed to be induction-ready. The set we had was the Ninja Foodi NeverStick Vivid, from Best Buy. Do not get those! One pan didn't work at all, and the others worked only on some of the burners, despite being the appropriate size. After we received our new cookware, the cooktop has worked like a dream. Our food cooks more evenly and I feel I have greater control over the temperature. I've been able to set a burner to low and it will simply keep the food warm until I'm ready to serve it. Water does boil faster, but it takes longer than the claimed 90 seconds. I love that I can lock the cooktop controls because we actually had an incident where our dog turned on our gas cooktop when we weren't home. Very scary. Cleaning this cooktop... Wow!!! So easy! I've used water and a paper towel, or for a good shine, I use the included cleaner and paper towel. I even had to clean off hardened honey and it came off just by using my fingernail. Take note, though, that the cooktop will make noises that may, at first, sound concerning. The buzzing sound is normal. Research it and it will explain the technology that causes this. The only negative thing associated with this cooktop is the app. The Smart HQ app is worthless. The app provides zero control over the cooktop. It sends me a notification when the cooktop is On, but not when it's been turned Off. Despite the useless app, I still love the cooktop.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello there,

      Thanks so much for this detailed review. We're so happy to hear that you do like this cooktop. It's definitely a great cooktop to have in any home and we're glad cleaning it has been easy! The lock feature is especially helpful to prevent accidental turn ons. Your comments about the SmartHQ app will be shared with the development team so improvements can be made. Thanks for choosing Cafe! Mike@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Beautiful cooktop, looks amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful cooktop, looks amazing. looks better on lighter colored countertops than a black cooktop. Only complaint is that its noisy. But im so impressed with the inductive tech, the clean display and the beauty of it even when it just sits there, that it deserves 5 stars.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We're glad you're enjoying the cooktop! It's a pleasure having you in the Cafe family and your comments on its appearance and performance are greatly appreciated. Take care! -Sylvia@Cafe cafe_appliances

  • Pros mentioned:
    Heat up time, Temperature control

    Rated 5 out of 5 stars

    LOVE THIS COOKTOP!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cooktop! I grew up with gas, but in moving to Oregon, we had no access to gas, and house was all electric, so we had a glass cook top. I never liked it, and when I finally needed to get a new cooktop, we looked at several different brands of Induction tops. Finally decided on this particular one and I'm very happy with it! It's FAST heat and fast cooldown. I can control the heat levels quickly and easily, even better than gas! I highly recommend it! It also came with a special skillet that connects to the wifi, tho I have yet to set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Modern cooktop that is easy to clean.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek looking cooktop that is very easy to clean. Amazing temperature control. Just make sure to check if your pots and pans are induction friendly or be prepared to buy new pots and pans.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi! Thanks for reviewing your sleek cooktop. We're glad to hear that it's easy to clean, and that the temperature controls are amazing. You are surely correct about using induction friendly cookware. We recommend using quality cookware with heavier bottoms for better heat distribution and even cooking results. Cookware made of magnetic stainless steel, enamel coated cast iron, enameled steel and combinations of these materials should be chosen. Although we do not anticipate that you will have any issues, we are always here to help if any questions or concerns arise. All the best!-Kianna@Café cafe_appliances

  • Pros mentioned:
    Heat up time, Temperature control

    Rated 5 out of 5 stars

    Fanfreakingtastic

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. You can boil water in 90 seconds. You can set the temperature to an exact temperature. You can use with Hestan Cue smart pans to control time, temperature, and auto shutoff. I LOVE THIS STOVE.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello - We appreciate you taking the time to share your review. We are glad you love your new Café induction cooktop! We’re sure you’ll enjoy the many nice features it has to offer. Thank you for choosing Café appliances! Olga@Café cafe_appliances

  • Rated 5 out of 5 stars

    The best of electric and/or gas cooktops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantansic alternative to traditional electric or gas cooktop. The precision of gas with the safety features that once you remove the cooking utensil it turns off quickly.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi, Thanks for sharing! We're glad you like the new range and we want to welcome you to the Cafe family. It's a pleasure having your business and if you ever need assistance we'll be here to help. Have a great day! -Sylvia@Cafe cafe_appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cooktop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a beautiful and sleek cooktop! Safety features are amazing! Easy to clean and very responsive controls!

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Thanks for choosing GE Appliances! We're glad you're enjoying this Electric Induction Cooktop, and it's a pleasure having you with us. The stainless steel finish is one of our favorite things about this cooktop, and we're happy you like it as well. We look forward to the delicious meals you'll prepare with this model and we appreciate the feedback. Have a wonderful day! -Sylvia@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Love the cooktop so far!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cooktop, but the “stainless steel” designation is confusing since there’s no stainless steel visible anywhere when installed, and I don’t think the bottom is stainless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    State of the art technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talk about state of the art technology... This puppy does it all if paired with the pans that communicate with the cooktop. Very impressed

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi, Thanks for sharing! We're glad you're enjoying this cooktop and we'd like to welcome you to the Cafe family. It's always exciting to get a new appliance and we're glad this one could exceed your expectations. It's a pleasure having you with us and if there are any questions or concerns let us know. Have a great day!
      -Sylvia@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item. Great service. Excited to use the cooktop

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best cooktop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the induction cooktop for its quick heating and precise temp control.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Kitchen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Looks great in our newly remodeled kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cooktop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so much it's the best cooktop I ever get it's what you deserve for your kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit with 5 burns is so useful. Very easy to clean up, only heats up were the pans are sitting.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hey there! We are so happy to hear that you are enjoying your new electric induction cooktop! We have heard many great things about this unit and hope you continue to enjoy it for many years. If there is anything else we can help with in the future let us know. Sincerely- Dianna@Café cafe_appliances

  • Rated 3 out of 5 stars

    Good but brittle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From a cooking standpoint, I love this cooktop and the technology. It looks great. But we have had 2 now and both have cracked on the edges very easily. If you barely touch the edges with a pan it cracks and looks bad and has sharp corners. Disappointing durability. We have not even had it for 6 months and have already had two crack……

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello - while we're happy to hear that you love the cooktop and its technology, we're also very sorry to know that you've had to experience this situation with the surface cracking. We know this is not ideal, and we completely understand your disappointment. -- We recommend taking advantage of your warranty and scheduling a service appointment for one of our technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online on our GE Appliances website. -- Please know we will also share your thoughts with our product and design teams for future design consideration. -- You are welcome to reach out to us on social media if there are other questions or concerns we can assist you with. Have a great one. - Pablo@Café cafe_appliances

  • Rated 5 out of 5 stars

    Induction Cooktops are the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cooktop I have ever had. No cooking jobs have to wait in line as this 36" cooktop can handle everything at once

    I would recommend this to a friend
  • Customer reviews from cafeappliances.com

    User rating, 4.5 out of 5 stars with 303 reviews on cafeappliances.com.

    See all cafeappliances.com reviews
  • Customer reviews from geappliances.com

    User rating, 4.3 out of 5 stars with 102 reviews on geappliances.com.

    See all geappliances.com reviews
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