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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 20 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Ease of Cleaning

    Rating 5.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers enjoy the fast and accurate induction cooking, noting it's a significant upgrade from other cooking methods. The quick preheating oven is also a highlight, with even cooking praised by users. The ease of cleaning the cooktop is another positive aspect mentioned. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
  • Rated 5 out of 5 stars

    Electric to induction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits our space perfectly, and I love the safety features due to a toddler in residence. It definitely gives us peace of mind knowing that the stove top won't necessarily burn our toddler, or the house down if a burner is accidentally turned on. Plus the residual heat left from cooking isn't hot enough to seriously hurt any of us if accidentally touched, which is another bonus. It cooks fast, and heats everything evenly. I went from a standard electric glass top range to induction, and I'll never go back.

    I would recommend this to a friend
  • Pros mentioned:
    Induction

    Rated 5 out of 5 stars

    I love this induction stop top

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing looks beautiful and the induction cooking is so much faster and accurate. You can Bluetooth connect it to your range hood or cafe above range microwave and it will auto turn on the light and fan when you turn the stove top on. The oven will work via the app which is good for preheating. It is pricey and it’s a little hard to get used to the oven functions, it’s hard to tell if the oven was off after we were done using it, I used the app to find out if it was indeed off or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cafe Ole’!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to wait nearly eight months to get our appliances. The quality and finish of cafe line is sooo amazing, functional and hopefully durable but time will tell! Love these products!

    I would recommend this to a friend
  • Pros mentioned:
    Induction, Oven preheating

    Rated 5 out of 5 stars

    Induction - the way to go!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to the induction scene, but I have to say this is the next best thing to a gas stove. Water boils in record time, the oven preheats really quick. The cook top is so easy to clean and looks great. The wifi is a bonus where you can control the oven from your phone. With a Christmas dinner and other family get togethers, the overall thoughts are great!

    I would recommend this to a friend
  • Pros mentioned:
    Induction

    Rated 5 out of 5 stars

    So in love with this Range.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this range. I previously had an induction and convection freestanding and knew I wanted induction and convection again. I bought this specifically because the bridge element was a feature I was looking for. I could only find induction in slide-in, so controls on the front were a concern initially (with younger kids), but it has been great.. I wanted to have an induction bridge element - and I have used the bridge element with a griddle several times for breakfast, grilled cheese, etc. I have used the other features like air fry on the inside more than I thought I would. I love this range and how even the BIG burner you can use a smaller pan (my old one wouldn't let me do that). The oven/convection is great. I haven't used the warming drawer (yet). the sliding rack in the oven is a nice feature. Connecting it to WIFI was super easy. I plan to customize the range with handles/knobs also offered. Delivery and install team where just "ok". I ended up having to have an electricion come out and move my power outlet behind the range a few inches becasuse where it was placed behind the range and the back of the range prevented it from being fully flush/pushed back. It's all fixed now, but an unexpected expense This is my first ever GE/Cafe appliance, and I am extremely pleased/happy with it. Shopping for a dishwasher to match now :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't buy for the advertised "smart" features

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design and basic functions work well but, and it is a BIG BUT, don't buy it for the advertised connected smart cooking features. The connection with the HestanCue smart pan is problematic and takes several frustrating attempts to achieve. Don't know if the problem is the pan or the range but it doesn't seem to be worth the trouble. Guided cooking is novelty. I'm VERY DISAPPOINTED in GE's continued advertising of the ability to use a smart probe to enable sous vide cooking. It was one capability we were looking forward to using. We were promised a probe as part of our package when we ordered the range in Feb 2021. The range was finally delivered in Nov 2022. Yes I understand there were production issues due to COVID, but we still don't have the probe and are being told it is out of stock won't be available now until April 2024.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there - Thank you for taking the time to write this review. At GE Appliances, while we strive to deliver the best quality products and services that meets every need of our consumers; we also understand there is always room for improvement. We do value you as a customer and will gladly share your feedback with our product design team. Warm regards. –Don@Café cafe_appliances

  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first induction range and I'm enjoying it. There is a learning curve, but it's fun. The range is really pretty. Best Buy did a good job with the delivery and install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    KGreen Cafe Rewiew

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range top takes some getting used to having gone from gas to induction. Love that it is cleaner, heats up liquids fast and has the stove top warming feature. One downside is that I have yet to have success cooking eggs sunnyside up without having to flip for doneness. Otherwise I am enjoying the various oven options and the warming drawer selections.

    I would recommend this to a friend
  • Pros mentioned:
    Oven preheating

    Rated 5 out of 5 stars

    Worth the loooong wait

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it took 17 months for the appliance to be delivered it was worth the wait. The double oven feature works well and has been used multiple times since delivery in late December. The Induction top is just what we expected and is a pleasure to use as it is fast and easy maintenance

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- We are thrilled to hear that you are enjoying your new refrigerator and its features. We love hearing feedback like this, especially when you mention the features and the convenience it provides, because it helps us to see that our engineers are on the right track with our units. We hope you continue to enjoy using your convention range and that it becomes a favorite in your kitchen space for many years. If you need anything else from us, please let us know. Sincerely- Dianna@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Anna Maria kitchen

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits in well with new kitchen and no operational issues to date.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We're glad to hear that your range is a great fit for your home! The No-Preheat Air Fry feature allows you to cook healthier, crispier versions of your favorite foods in less time. Thanks for taking the time to share your feedback! -Don@CaféAppliances cafe_appliances

  • Rated 5 out of 5 stars

    Love this induction range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this range! I have always been a gas guy for cooktops but this induction range wins over gas by a long shot. I also like the features that this range has. I am so glad that I purchased this range.

    I would recommend this to a friend
  • Pros mentioned:
    Induction

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this beyond measure. This is a beautiful machine. I love the smart features and capabilities it has. The induction heat is so fast. We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Oven preheating

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the stove! It is super sleek and cooks everything so evenly

    I would recommend this to a friend
  • Pros mentioned:
    Induction

    Rated 5 out of 5 stars

    Even cooking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the induction method of cooking and Cafe is sleek accurate and functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and efficient.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and easy to use. There is a small connection noise with the new cookware I needed, but that's a small price to pay for the speed. Love the look and disappearing control panel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great range!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! I am totally thrilled with this range. I haven't moved in yet, but have used it a little and it's so sleek and professional looking. Fast boiling! Gorgeous to look at.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello Karen, thank you for your review. We're glad to hear that you have been overall pleased with your new range's professional design. If you have any questions or concerns about its functionality, please feel free to reach out as we are always here to help! -Chris@Café cafe_appliances

  • Rated 5 out of 5 stars

    Great range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this for a month and so far loving it! Big improvement from our old electric rsnge

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello - Thanks for your feedback. We're glad you are happy with your new range purchase and we’re sure you’ll enjoy great performance from it for many years to come. Thank you for choosing Café appliances! Olga@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item installed two days ago. A sign of the times. First thing it said updating.... I am learning but I have added an echo command. Alexa, burn me a meal for dinner.

    I would recommend this to a friend
  • Pros mentioned:
    Induction, Oven preheating

    Rated 5 out of 5 stars

    Great stove with an amazing look.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our stove! It is absolutely beautiful and really elevates our kitchen. So far the cooking is very intuitive and the oven works great. We don't use the app, but are doing fine with what is on the range. We are glad we switched to induction, even though there is a little bit of a learning curve (especially with scrambled eggs on a stainless steel pan).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad induction cooktop- just like everyone else.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this. My entire kitchen is GE Cafe. They used my kitchen in their online advertising. But, alas, the entire motherboard of the induction cooktop died after a year of use- just after the warranty. It’s a 1200 replacement part. It seems that LOTS of people have this issue. Now I’m 2 weeks with no stove and out and absurd amount of money in a short period of time. When it works- it’s magical. But no- I would absolutely NOT repurchase this. I keep waiting for them to admit that they sold a bad batch and to make it right. But they haven’t. Shame.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- We appreciate you taking the time to contact us with your feedback. We always strive to provide solutions for our customers and if we could get some additional information, we would like the opportunity to help resolve any concerns you may have. If you could please reach out to us via private message on social media, we would be happy to help! Let us know if you need anything else. Sincerely- Dianna@Cafe cafe_appliances

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