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Customer reviews

Rating 4.5 out of 5 stars with 2305 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers often highlight the impressive graphics, engaging multiplayer mode, and enjoyable zombie and campaign experiences in Call of Duty: Black Ops Cold War. Many also praise the game's storyline and maps. However, some players mention encountering bugs and express concerns about the game's price point. Issues with split-screen functionality have also been reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,305 reviews
  • Pros mentioned:
    Multiplayer

    Rated 4 out of 5 stars

    Fun game .

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this game my favorite is zombies and playing us since elease date I highly recommend it on the PS5

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Cod at its best.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this COD has not disappointed, the graphics are amazing. Let’s see what the future brings from here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honestly, I have no idea...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I assume the game is fantastic, but I can’t honestly say at this time. Unfortunately, due to the poor supply and demand analysis on Sony’s part and the equally poor handling of pre-order and re-stock notifications on the part of all the retailers - Best Buy included - I’ve not been able to secure the actual console to play this game, but the game itself looks great - along with the rest of my PS5 accessories - collecting dust on my shelf!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been playing this for a little over a week, and it's a fun game. Haven't had any trouble with crashing or online play. If you like call of duty it's worth a play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every Gamer Needs this!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly campaigns great I’m not a big multiplayer fan but the new zombies is so well worth it that I would just buy the game if this was just zombies every call of duty fan must have this game Especially on PS5

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Zombies

    Rated 5 out of 5 stars

    Best Zombie Game yet.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game has great graphics and my favorite: ZOMBIES!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is AMAZING and the PS5 is AMAZING! If you are a fan of COD then this is a NONo Brainer. GET THIS GAME WOW!❤

    I would recommend this to a friend
  • Cons mentioned:
    Repetitive

    Rated 3 out of 5 stars

    Ok. Not great but not bad. Its CoD

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a new CoD game releasing basically every year for 2 decades its hard to get enthused with them anymore. There are some hardcore COD fans. Not stepping on their toes. Im just tired of the same thing almost every year. Gets repetative and old but thats my opinion. The main draw of COD games are the multiplayer and their is a huge following. One thing I can say is many people miss out on the single player campaigns which are usually pretty good. Some of the COD single campaigns have literally been incredible. I suggeat trying a few of them. They are nothing like the multiplayer games

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great game but had major glitch forcing reset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game is great but there is a major error which causes the game to not download fully and you have to delete all cod Cold War data and do a factory reset on the ps5 hope they fix that error soon cause it was a major pain! If finally worked when I chose to install “dead ops” first instead of multiplayer or zombies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cold war

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to say is the franchise. Don't miss one cod games. I love this multi-player and campaing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Great games for teenagers. They love it. Best Buy has the best service and help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Ops Cold War

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game got to my hands right on time, in good condition, happy with the service for sure !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COD IN 120 HERTZ!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say?? Call Of Duty: Black Ops Cold War Delivers!! Specially in 120 Hertz!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Call of duty review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent game. Preordered in September arrived on time November.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cold War

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Call of Duty I’ve played in a long time !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Call of duty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best shooting game of 2021 on ps5.............

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    May or may Not work for your PS5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game is completely bugged I'm one of the thousands of other players that are stuck in an endless que. This is due to their poorly planned system revolving around linking last Gen and this current Gen through 2 linked games.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, fun game after Modern Warfare (2019) hopefully we get a second one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Call of duty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I use it when I want to play call of duty

    I would recommend this to a friend
  • Pros mentioned:
    Campaign, Zombies
    Cons mentioned:
    Bugs

    Rated 5 out of 5 stars

    Best black ops

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the jungle of Vietnam to the streets of Moscow this game is the best black ops I've played in years. The campaign is an amazingly well crafted story in my opinion enough to beat MW2. Zombies was worrisome but turns out to be a really fun time, but only having one full map is somewhat of a drag. Multiplayer is honestly better than most would like to believe. The guns feel great and the gameplay is just plain fun and chaotic! The game has it's flaws and with and is a little lacking in content, but with season one's release we get 8 new map (including raid from bo2) a new battle royal experience, and a plethora of new multiplayer modes including 2v2 gunfight! Pros: Fun combat and realistic tone map design doesn't benefit campers exceptional zombies experience with extra modes if you get bored fun and engaging campaign with massive replay-ability the game is being updated constantly as glitches are being fixed With the launch of season one split-screen has been fixed and there is a lot more content for you to grind and be entertained for hours Cons: Grinding is a little more difficult and most camos aren't worth it occasional buggy Miami is by far the most aesthetically pleasing but is to large for 6v6, shame Some weapons are unbalance

    I would recommend this to a friend
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