Customer Ratings & Reviews

Contrary to the description this printer does not do 2-sided documents automatically. Canon places a 'd' after the model for duplex printing. Otherwise the printer was great. Has amazing features for the cost. Print quality is great. Can handle up to 300 emails for SOHO applications. Can handle large volumes of fax if your service allows. Scan quality is very good considering it is Multi-function - more than adequate for office use even does good for photos but better options are available. Prints photos nicely. I will not need a photo specific printer. IF you do not need the duplex feature it is good. Next step down (624cw) is same but no fax. Next step up (726cdw) does automatic duplex and 21 ppm rather than 14. I returned the 6248Cw and got 726Cdw as I wanted duplex. I would recommend doing that rather than purchase this as the cost is not much more. However, I gave a high rating as the wrong description is Best Buy's fault and the printer is a very good printer with good features.

Amazed at how much noise this sucker has to make before finally producing a print. The good news is that the print is flawless and gorgeous. Should have been 4 or 5 stars just based on the print quality, but the noise and slowness really bring it down to 3. I may wind up moving it farther away from my work station because it's so noisy, which sucks because it's handy to input on the touch screen, etc. Also, after it prints, it goes into some mode that sounds like everything that can turn inside is turning and grinding and that noise goes on for 30-45 seconds for what appears to be no reason at all. And the fax and scan interface is not user friendly, unfortunately. Had a B&W Canon Laser purchased in 2006 that seemed much better than this one; that baby was a work horse.

I bought this printer to print labels. For some reason, when printing black background labels, it starts to get spotty at the bottom of the page. I was not able to get the fax machine to work, it may be due to user error on this part of the issue. Everything else seems to work as it should.

this thing is heavy, If you are looking for a color all in one printer you can't beat this for the price. However this printer does not have a duplex so you have to manually flip your paper to print on both sides. Also this printer is really heavy, Not sure why as i have 2 other laster printers and they are not this heavy

I like all the functions except printing of my iPhone. It's great but I have to constantly update the printer for iPhone function.

My new Printer does an excellent job. Cannon Products are outstanding and have great support.

does exactly what I needed it to do. Easy to operate

Hours on the phone with tech support (I am not technically challenged either). It wouldn't print legal size (and then only one page inserted in the manual feed at a time) which ultimately required a software upgrade (purchased new less than 2 months), insisted on scanning documents in the feeder one jpg file PER PAGE, instead of a pdf. The software kept resetting my settings. Error messages keep it from printing. Out of black toner after only a ream and a half of paper. Then it wouldn't print without the pricey canon cartridges. Other brands give a message and refuse to print. Best price "Canon" toner cartridge is over 60 dollars for only 1400 pages (light printing), over $20.00 a ream of paper for toner! The larger one, about $90.00 for Canon cartridges. This printer has caused so much grief!!! After realizing the problems were going to continue, I requested to return it but it was a few days after the 30-day purchase. Best Buy would not let me return it. Don't waste your time, money, and health (blood pressure) over this technically challenged and overpriced printer for what it's worth. The only one thing that worked well is the fax. Even the pdf software that comes with it for scanning is difficult to use. After owning it a few months, I completely regret wasting the money on this printer!