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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4 out of 5 stars with 13 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

69%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    its a whopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the bad: the printer is massive for my desk. had to buy furniture just for the printer. no cables included other than power cable. the good: side paper feeder for specialty paper, double sided printing, wifi printing, support for latest macOS 11.0,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Step aside HP!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in a small office as IT and have been trying to get away from HP laser printers for several years, but have been fearful to do so due to their status. Recently, printers have went way up in price and this one stands out among laser printers in that area. When I found this printer for a user's office, it has been perfect. The set up is easy and the advanced settings through the web interface is easy as well. The printer is just as quick as it's HP competitor, for printing and scanning. This printer has been used heavily for a few weeks now and has been through several toners, and it is doing well!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Item description on Bestbuy.com is incorrect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the key features I looked for in a new all-in-one printer was duplex scanning. The Best Buy web site specs for the unit I purchased shows that this item will support duplex scanning, HOWEVER, this unit does NOT have duplex scanning capability, verified by the Canon web site users manual. There is no setting on the scanning menu on the unit to support duplex scanning. Now I have to make the 100 mile (one way) trip to the nearest Best Buy store to return this unit and continue my search for the unit I need. Other than the misleading information on the Best Buy website, the unit appears to be OK, arrived undamaged, on time, and complete. Rating is more reflecting against Best Buy, not the unit itself. If Best Buy had the specs correct on the web site, I never would have purchased this unit.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laser Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laser color printer. A little to big but this was the only one available that was a color laser printer all in one

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Should buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, smooth quiet and worth the money. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great all in one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all in one printer. I had an older model for 9 years and updated to this one. Works well and prints fast.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. This is first Brother’s printer I have purchased for my Mac

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer and great quality for the price of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly the color toner cartridges are just the starter kind. So be it. They all do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install easier to use, quality copies, good color

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works okay

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective and sadly had to return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was defective and had to be returned. The store didn't have any other options in stock so I had to shop somewhere else for a replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth our time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know everyone has an opinion, but here's what happen to us. This printer started leaving small blk ink spots i the 2nd sheet we printed. By time we printed a 4th page, some spots were dime size of ink. Not impressed even though people had told us it was a good printer. This printer is very heavy & doesnt give a lot a paper source, in the computer to choose from.

    No, I would not recommend this to a friend
  • Customer reviews from usa.canon.com

    User rating, 4 out of 5 stars with 25 reviews on usa.canon.com.

    See all usa.canon.com reviews
  • Customer reviews from bestbuy-ca

    User rating, 2 out of 5 stars with 6 reviews on bestbuy-ca.

    See all bestbuy-ca reviews
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