Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 3.9 out of 5 stars with 12 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers admire the MAXIFY MegaTank GX7020's high-quality prints and the long-lasting ink tanks. Many appreciate the printer's speed and reliable paper handling. Positive feedback consistently highlights the superior print quality and the cost savings associated with the mega-tank ink system. The extended ink lifespan is also a frequently praised feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    My search is over

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so very tiered of replacing very expensive, very little cartages. prior to this purchase, I tried the epson 4850, I agree with the other review, No comparison. I like the fact that Canon reservoir for the ink will accommodate the whole refile bottle so you don't have four bottles with 10-15% left in them laying around. The setup was pretty straightforward. I am a Mac user and the wireless setup worked well. The touch screen is very responsive and ez to use. All aspect of the paper handling work extremely well. I scan a lot of multiple documents so, the document feeder and dual side scanning is a top priority. I have to say that I am very impressed with this printer and I can see that it will meet my needs for quite some time.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Canon GX7020: Thumbs Up!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Canon GX7020 printer on 2/8/22 and it has worked great. Printing is fast; love the 2 trays and auto feed feature. Today is 2/5/23 and the mega tank of ink still has the original ink. Wow!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great home office printer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bundle! While not professional grade, this little printer was a big step up from our tired HP. The tank system seems to work pretty well and the print quality is everything we had hoped for. If you like to print labels, keep an eye on them as the rollers have a tendency to peel them off once in a while. Did our "homework" before the purchase and have been pleased with the results.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Scanner, however...

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this printer in august of 2021. I am currently over 5 months into this product. So far it is a very sufficient product for my home office use. However it comes with some drawbacks. SOFTWARE, I don't think it is very intuitive to use and paper setting for each feed location is very confusing. Especially when it comes to feeding envelope, which you can only use the rear feeder. I simply having difficult time figuring out which envelope in the setting is the correct one; I did not have the same issue when I was using Epson Eco-tank series. Post Firmware-update: Printing from air print became consistently unreliable. Possibly due to the prompt from the printer stating to call the customer support. After scanning the code from the prompt and visiting the website, there is a RECALL on the unit for possible ink leaking issue, and Canon offer "Free" repair on the unit. Obviously the unit is still on warranty, funny thing is their customer support also clearly state regarding the "Free" repair on the recall, as if they are doing me a favor. Now lastly, the ink price vs competitor notably Epson Eco Tanks. It much higher cost base on what I've seen. More research needed. Scanner: probably the main reason I did not return this product, and main reason for me getting an all-in-one product. Scanner Document feeder can scan both sides of the documents and at significant amount of speed, given if you didn't set the DPI above 200. Which works fine for word documents. Overall, it is a very solid product. I hope canon will improve the software experiences, and let's hope the recall/repair doesn't make my experience worst. Will post an update once I get my unit back from the repair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great hardware, needs better software experience

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product for over 5 months, and recently it has just left my hand due to manufacture recall for my unit which falls under the Serial Number Range. This recall was triggered by an update. Here’s my pro and cons of this product: -Good Document feeding scanner, which offer duplex scanning, it also scans at good speed giving you don’t go above 200dpi. -Relative expensive ink vs Epson’s EcoTank series, perhaps due to larger ink volume per product. More research needed, has not even come close to refilling. -Poor software experience for paper type, in particular setting up envelope. Specially with no good instruction available for setting up paper. Epson was much easier when it comes to this aspect. -AirPrint isn’t connecting with the printer consistently, it happened after the updating that is keep prompting for recall. But that hasn’t happened with my windows PC (with software installed). If you are shopping for this product you may want to consider Epson EcoTank Pro ET-5850/5880 , to me Epson has offer better software experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    THE BEST PRINTER EVER CANON MAXIFY MEGATANK GX7020

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying this printer! So glad I decided to upgrade and it has been pure joy for my business. I love the fact that you no longer have to purchase ink cartridges. One of my favorite feature is you have the option to send your scanned documents directly to your email. I love the double paper holder drawer, you operate the printer directly from the printer screen not your computer. There are so many benefits and I can't name them all but you will not be sorry if you purchase this printer. Yes the GX7020 is pricey but it is worth it! I upgraded from Canon MX922 and haven't looked back. I did a lot of research before I decided on this one and I definitely made the RIGHT CHOICE! Setup was EASY! What are you waiting on? GO GET IT TELL'EM I SENT YA!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    The quality I expect from Canon!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works beautifully! High print quality! The amount of printing I have already done and the ink is still plentiful. That is a game-changer! The only negative is that this printer does not print borderless. A feature (or lack of) that should be outlined in the specs. Since I need borderless printing for my business. This printer loses a star.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It does everything I need it to do. I love that the ink can last 3yrs if your not printing excessively and very easy to operate. The setup was so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    quality I expect from Canon

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canon printer without pricey cartridges.. means greener too.. win win.. duplex scan and print is very fast.. quality print is what I expect from Canon.. worth the upgrade especially if you can get a deal.. but even if not I'd say. tops Epson.. no contest.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Color Printer that Does not Print Color

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned several other Canon color printers over the years so when I needed a new high end printer I chose Canon over HP and Brother. Big mistake. Construction and materials feel very inexpensive and not quality. Now after a year the printer will only print in B&W no matter what computer (Mac or Windows) I use. New drivers and unplugging and restarting make no difference nor does removing all the presets. Such a mistake I made buying this printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A great home office all in one printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s more than I wanted to spend on a printer but it’s worth it and makes work easier.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    canon printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    canon sucks they won't fix there wifi issues in their Printers

    No, I would not recommend this to a friend
  • Customer reviews from usa.canon.com

    User rating, 4.3 out of 5 stars with 12 reviews on usa.canon.com.

    See all usa.canon.com reviews
Sponsored