The coolest tech for the best mom everMother’s Day is May 11.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 987 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the excellent print quality and easy setup process of the printer. They appreciate its compact size and affordable price point. The wireless connectivity is also seen as a positive feature. On the downside, some users have mentioned that the scanning process is a bit slow and the software is not very intuitive. There have also been a few reports of defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 987 reviews
  • Pros mentioned:
    Compact, Price, Print quality

    Rated 5 out of 5 stars

    Best printer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying that this is the best printer for the price. I bought this printer with very low expectations and print quality. But after running the setup I printed a photo from my phone and I was shocked by the quality 5/5 star. The people complaining about the ink running out do some reading before ripping all stickers off every ink cartridge clearly says setup ink only!!!! looking at the prices of being I don't think $62 for the XL cartridge is expensive. Five stars on how compact the printer is a perfectly fit on a desk that I bought on Amazon. I think the touchscreen is very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Compact, Easy setup

    Rated 5 out of 5 stars

    Compact excellent printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Canon TS9120 is pretty compact, but has excellent print quality. I like that it has individual ink cartridges. It is easy to use and prints quickly. I would highly recommend this printer!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Awesome crisp color printouts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I printed business cards for a friend's business, as well as business cards for my husband's subcontract company. They look SO awesome!!! I had formally printed some out at work, but, in comparison, the printouts from my new Pixma totally crushed the printouts from our Brother all-in-one at work! Loving it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    FANtastic picture printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just to print photos on it. I wanted to take a couple of photos with my new Ipad 10.5 and the other accessories that I purchased for it as well. I made her graduation announcements and Included a 4x6 glossy picture inside! They came out great and the printer actually did better than I expected and I purchased it at a very low price from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Awesome quality prints!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints fast with great results. Accurate color matching.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Super nice printer!!great sale price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer,fast and easy to use and set up!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positives: great connectivity, prints nicely, good not great pictures, scans excellent Negatives: set up takes a while and the directions could be a bit more simplified.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Excellent Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer/scanner is worthy of 5 stars. I downgraded it because of difficulties getting started. A detailed Getting Started Manual is included. I followed the directions carefully, and successfully installed it without problems, but it still took about 2 hours. I initially had some print quality problems, and called Canon Customer Support. They talked me through a few procedures and quickly resolved my concerns. If you have any problems setting up your new printer, please call Canon Customer Support; they are excellent. Installing the printer software on my iPhone and iPad was quick and easy. Print photo quality is excellent. Scanner is silent and works well. I use Photoshop Elements which has it's own scanner software that I think works even better than the Canon software, which works fine. The Canon installation installs a lot of software that you may, or may not want. You should go through this software to determine what you want to use. Bottom line: I am very pleased with this printer; it is considerably smaller than my old Canon printer that it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for photos

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this printer mainly to print photos. We have a Canon T6i camera and we just wanted to be able to print some photos without the need to go to a Walgreen or Walmart to get our prints. At first we were skeptic about how good the pictures were going to look. Best buy and many other places only have printers for display and most of them they are out of ink and you can't print a demo of a picture. We have a 6 year old HP all in one printer that was pretty expensive at the time but it was more for office prints...it was not advertise for photo printing that I know off...even if you use photo paper with the HP the pictures looked terrible. We decided to take the risk and try one. The picture quality of this Canon TS9120, "if you use photo paper" is very but very very close to lab quality, you may not be able to tell the difference. The downside is that it consume a lot of ink and the ink is not cheap. If you are looking for a photo quality printer you are going to be impress with this printer. You can print office documents etc. with this printer as well but picture quality is a 5+ out of 5. We also have a canon Selphy cp1300 printer but only prints in 4x6 or smaller and the 4x6 paper is not standard size because you have to cut the sides of the paper and makes it a little smaller that 4x6 prints. With the Canon TS9120 you can print up to 8.5 x11 prints and the colors of the TS9120 are a littler more vivid than with the selphy CP1300. You can print to this printer using wifi(via router or direct connection to device), Bluetooth, USB, and camera SD card. You can print from your iPhone or iPad as well. Have not test it with android devices, because I don't have android devices, but my guess is that you can. I haven't tried the other features of the printer like scanning capabilities, copy capabilities, CD/DVD labeling etc. to me those are bonuses. As I said in my review we just wanted a printer for photos. The original price for this printer is $199.99 but when I bought it it was on sale for $99.99. Great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Wireless

    Rated 5 out of 5 stars

    Finally a decent photo printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $149 at BestBuy and it was money well spent. Has separate photo and plain paper trays, no ADF but scanner and included software are top notch. Guided setup is very easy and no problems connecting to wireless was a snap. Interface on front of the printer is very nice and power saving features work nicely. Nice and compact on the desk and quiet as a mouse when printing. Very satisfied and glad to find this just got rid of my last HP and will not buy another!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Prints out amazing quality photos

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little printer....i love the size and shape of it. It prints out great pictures from my galaxy s8+ wirelessly. It prints really fast but uses a decent amount of ink...very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Awesome Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is awesome for printing photos on high-quality function, but uses lots of ink =( I bought the printer over the last 2 mths and have already spent approx $250 on ink to print approx 300 photos. There is a great function called Templates that allows you to print lined school paper, graph paper, calendars, lists, etc without printing thru the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Compact, Easy setup, Print quality

    Rated 5 out of 5 stars

    Fabulous Printer!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was so easy to set up! It takes up very little space because the rear paper tray closes into it and the front one only protrudes about an inch when it closes. So the printer literally becomes a box. The command screen is a front panel that lifts up. The prompts are easy to read and it even makes you choose b/w or color each time a document is printed, so you use color only as needed. The print quality is excellent. This printer was well worth the money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inexpensive, compact, stylish printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was purchased after researching thoroughly other printers and I must say that the reviews do not lie! I love this printer! It’s small, stylish and very compact- it fits anywhere. In addition, I love the fact that you’re able to print anything, anywhere using any device. I can print straight through my phone without having to use any wires- through Bluetooth. In addition, the printer prints quickly and quietly- it’s very efficient. Overall, I highly recommend this printer- it comes in various colors and looks beautiful in your office. It’s small and very portable- does a great printing job.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Good scanner, but non-standard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit as a replacement for one that had similar specs, but is no longer manufactured. The print and scan quality are both excellent and the speed is very reasonable for the price range. It looks nice sitting in my home office. Here are some pros and cons I have found after using the unit for a month: Pros: - print and scan quality are excellent - print and scan speed are excellent - you can start scans from the unit or from your computer - software is comprehensive and fairly intuitive to use - supports printing from my Android cell phone and tablet Cons: - scanning interface is non-standard. This means you cannot easily scan into applications like Word, PaperPort, or Photoshop. The scanner should support ISIS, TWAIN and WIA, but doesn't support any of these. - the software is extensive. Some of the programs need to be combined. - the printer ink is expensive compared to many other brands - installation is a bear. I had to install it on two Windows 10 computers and it did not install properly on one of them. I eventually got it working but, come on, this is 2018, installation should be a snap. I spent 6 hours installing the printer and the software on two Windows 10 PCs - and I'm a professional. - no manual provided. You have to download it or access it online (requires internet connection) - installation instructions need to be rewritten. They are not simple - Their website is difficult to use. Finding information about the printer on their site is very difficult unless you use the URLs provided in the instructions. You just can't get there from cannon.com. It can't be easily done. - the unit comes in three colors. Best Buy only carries black - the scanner would be much, much more useful with a sheet feeder

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far So Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In 2015, we bought a printer but found out the hard way that it needed to be on all the time to keep the printer head clean. In additional, it wouldn't read the cartridge. We needed another printer so this time we did some research. We wanted a printer that doesn't waste energy and doesn't have cartridge issue. This printer does it job and then turns itself off if it's not being used. We haven't had it long enough to know if we would run into any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Had this printer for about three weeks and so far it's done really well. I am only using this for my kids school work and the occasional photo print. But the photo quality seems really well. As of right now I would recommend this for home use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Wireless

    Rated 5 out of 5 stars

    Canon printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really satisfied with this printer. Works great. Love that its wireless. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Love the wireless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy Cannon printers and when I searched for top rated this printers this one came up. It wasn't hard to set up and I can print from my living room to the printer upstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price, Print quality

    Rated 5 out of 5 stars

    Awesome Printer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless printer/scanner/copier for the money...hands down! Setup was easy, print quality is great, and love the ability to use Best Buy’s Easy Replenish ink program. Monitors ink levels and ships when needed...PERFECT!

    I would recommend this to a friend
Sponsored