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Customer reviews

Rating 3 out of 5 stars with 4 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Rated 5 out of 5 stars

    Fantastic Lens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lens is fantastic. The sharpness and quality of the images I'm getting with it are amazing. It is a bit bulky, but it is an internal zoom lens. It's incredibly easy to turn the dial and change your focal length.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lens

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lens! It has such a smooth zoom, great IBIS, and fast autofocus. It also comes with a much nicer bag than the old style gray bags. I would highly recommend this lens if you have a Canon mirrorless camera.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Ruined the Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre-ordered this on Bestbuy.com when it became available. 2 weeks later, on release day, they informed me they didn't actually have any in stock to ship to me. Now they're unavailable everywhere and who knows when Canon will restock. Sour experience, will go elsewhere for future pre-orders.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Preordered on 11/1/24 - Best Buy Canceled

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited that BB had this lens available for PreOrder on 11/1/24. I placed my order and was told it eould ship on 11/14/24. However, when that day came, noe the lens was out of stock and i was told on their website that the lens shoukd still ship soon, but if it didnt ship by 11/28/24, BB would cancel my order. I contacted customer support two times during the dates 11/14-11/28 and was promised both times that i should not worryabout cancellation because the lens will ship and my order would not be cancelled. After my order was cancelled, i contacted BB agsin and my conversation was cut off when they tried to transfer to a supervisor. Terrible customer support. Worst experience ever! Best Buy you can do better!

    No, I would not recommend this to a friend
  • Customer reviews from usa.canon.com

    User rating, 5 out of 5 stars with 5 reviews on usa.canon.com.

    See all usa.canon.com reviews
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