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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 32 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are positive about the sound quality and weighted keys of the keyboard. They appreciate the excellent quality and grand piano sound.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 32 reviews
  • Rated 3 out of 5 stars

    Piano arrived damaged

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived damaged. See photos. It’s useable but doesn’t look good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cracked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came damaged and kinda not stable, we bought a brand new and it looks like open box

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keys, Sound quality

    Rated 5 out of 5 stars

    Christmas done right

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought last Christmas opened the box and a piece had a small defect. the company was super friendly and eager to replace. My daughter wanted the grand piano sound with weighted keys. She is super happy opening this

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keys

    Rated 5 out of 5 stars

    Casio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and it does not take up much room. Love how the sensitive keys sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and works great. I've put this in a very open area, the volume is great in a quiet area but if there's too much noise you won't hear it much.

    I would recommend this to a friend
  • Pros mentioned:
    Keys, Sound quality

    Rated 5 out of 5 stars

    Love this piano

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a piano with weighted velocity-keys and this one works so well. It sounds fantastic as a digital piano. Doesnt have a lot of sounds, but its overall quality is asttoounding.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looks Good, Functions Well, and Reasonable Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always had a "real" piano, but we wanted to try this for size and ease of moving. The dark wood is very attractive and fits our smaller room well. The keys don't feel exactly like a standard keyboard, but they are similar enough to be satisfactory. We enjoy using it and agree that it was worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I came back to music!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds like a traditional piano and then some. It fits in my house perfectly. I think it's great for those who want to learn how to or return to playing the piano, and for those who don't want to worry about tuning a piano! Win win all around!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great piano, nice price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first piano purchase and so far, it’s been wonderful. It was purchased for my son’s lessons which do not begin until the new year. While he’s only 6- the separate purchase of color coded note stickers has his already beginning to play and enjoy using this.

    I would recommend this to a friend
  • Pros mentioned:
    Keys, Sound quality

    Rated 5 out of 5 stars

    Great piano!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter after about 8 months of piano lessons on a cheap keyboard. The keys have a great weight and it sounds very good for the price. She also enjoys having the pedals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my piano student!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect for my granddaughter. It’s beautiful and doesn’t take up a lot of space like a traditional piano.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    White electronic piano

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Arrived sooner than the scheduled day. Very easy to assemble. Sound is better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just like a real piano

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds and feel like real piano. And with the benefit of an electronic instrument such as changing tone, volume

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for my daughter! Great for her piano lessons. Great sound and great quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and quality are absolutely great in this bad boy. Setting up was easy, watch video on Youtube. Quality is amazing and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good piano

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this piano and it makes really good beautiful sounds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great piano

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piano, nice selection of sounds, unfortunately no blue tooth

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Got this for the kids for Christmas and they’re already playing tunes!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Piano

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and perfect sound. I highly recommend!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing piano

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing bad to say about this piano. It is truly perfect.

    I would recommend this to a friend
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