Customers praise the S62 Pro Smartphone for its thermal imaging capabilities, calling it "great" and "awesome." However, some customers have expressed concerns about its speed and battery life, with comments such as "it's slow even on a Wi-Fi network" and "Awful phone. Didn't have good battery life."
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 23 reviews
Pros mentioned:
Cool features
Cons mentioned:
Os issues
Rated 5 out of 5 stars
Great work phone
|
|
Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great phone with some cool features. OS is not great. With the proper os, this would be a beast
I would recommend this to a friend
Cons mentioned:
Battery life, Durability
Rated 1 out of 5 stars
GET A ULEFONE 18T NOT THIS
|
|
Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awful phone. Didn't have good battery life, had poor signal. And all considered it's more durable than maybe an Iphone but not up to a durable phones task. Thermal imaging sucks. Buy a Ulefone 18t. Has 5G, a huge battery, it's faster, and it's Cheaper
No, I would not recommend this to a friend
Pros mentioned:
Tough
Cons mentioned:
Slow
Rated 1 out of 5 stars
Three Days
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Man I was so excited to get this phone. But, when I got it going the excitement quickly faded. The phone is so cool, and just what I needed as far as rugged ness goes. It was just so slow….. and just wouldn’t get the job done. So I had to return it just after about three days of use. I really want these guys to get it together cause I will be the first in line.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Unsatisfied customer
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Received phone on Thurs, couldn't even get activated til Saturday. From that day on the phone sounded like you were in a tunnel. Horrible reception. Then pop ups started flooding in.
No, I would not recommend this to a friend
Cons mentioned:
Battery life
Rated 4 out of 5 stars
CAT S62
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far is ok….I did notice the the battery did get low a bit faster than expected.
I would recommend this to a friend
Pros mentioned:
Thermal imaging
Rated 3 out of 5 stars
Does not with with Verizon
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good phone, thermal imagining was kind of cool. Phone did not written with Verizon. Had to return. Returning it was not easy, still haven't gotten my refund and it's been over 2 weeks.
No, I would not recommend this to a friend
Cons mentioned:
Slow
Rated 1 out of 5 stars
Don't wait money on an outdated phone
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone freezes it screen shot my message it's slow even on a Wi-Fi network .. drop calls messages don't appear to next day. Pictures taken are sent some where before it's stored in my phone. I hate this slow phone I wish I knew it was junk
No, I would not recommend this to a friend
Rated 5 out of 5 stars
ease of searching for what you wanted to buy and a
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
ease of purchase, fast delivery and device delivered was as expected
I would recommend this to a friend
Rated 5 out of 5 stars
Cat s62 pro
|
|
Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great super tough phone. Dropped it from 10' ladder on cement no dents or scratches.
I would recommend this to a friend
Pros mentioned:
Thermal imaging
Rated 4 out of 5 stars
Great phone
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The self-service strength is not as good as my old phone but other than that the phone is amazing does everything that they said it would do the thermal imaging has helped me out so much of my work
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Great phone for the hardworking
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Built well could have had a bit more steel in it's frame like the s61 and I still have yet to get a full two days out of the battery like it advertised but otherwise great phone so far
I would recommend this to a friend
Pros mentioned:
Thermal imaging, Tough
Rated 5 out of 5 stars
Best phone for the outdoorsy type!
|
|
Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent phone! Super tough even for someone who is hard on everything. The Thermal Camera is amazing to use and very useful in ways you don't even know about yet!
I would recommend this to a friend
Pros mentioned:
Flir camera
Rated 5 out of 5 stars
Awesome
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Phone with FLIR, Also links to download construction apps. T-Mobile just has the S62, you need the pro. My t-mobile chip slipped right in and worked right away.
I would recommend this to a friend
Rated 1 out of 5 stars
Crashes, freezes, poor quality, no support
|
|
Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm on my third device in 90 days, issues like screen ghosting, touch breaking, GPS antenna failure, mic failure, Bluetooth not working, NFC not working, and most common apps freezing the phone. This is all before I can test the ruggedness of the phone in actual application.
If you want to try to roll the dice on this phone make sure and get the insurance from your carrier. Otherwise you're going to be stuck with some $700 paper weights.
My experience so far; the only thing worse than the build quality is Cats customer support. I'm still waiting to get a return label from CAT for the phone purchased September 26th, screen failed late October.
I have tried almost every "tough" phone since the Panasonic Duramax (original). This device has convinced me to quit buying tough phones. Too many compromises must be made like bad screens or slow processors. In this case it's a metal wrapped electronic bug machine. Phone (3rd device) has frozen and crashed multiple time just writing and rewriting my review.
No, I would not recommend this to a friend
Pros mentioned:
Construction
Rated 5 out of 5 stars
Awesome phone for a working man
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome phone good construction easy to use and perfect for a business owner or working man
I would recommend this to a friend
Rated 1 out of 5 stars
Worst phone ever
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
power button fell off after nine months denied warranty
Phone is not very burabile supper slow processor. Way overrated
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Don’t bother if you were a spring customer forced
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone wasn’t fully unlocked after all but mainly because T-Mobile is the most horrible cell co
No, I would not recommend this to a friend
Rated 5 out of 5 stars
So far, so good.
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far the phone is working very well. My previous Samsung, and most other phones, can't get enough signal to work at our local Elks Lodge, but the CAT works perfectly with the weak signal. There is much I'm still trying to figure out, but that will come with time. Battery is lasting four days.
I would recommend this to a friend
Pros mentioned:
Thermal imaging
Rated 5 out of 5 stars
CAT pro
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cat phone is awesome. Thermal imaging is great. I did lose over 600 pictures during old to new phone data swap.
I would recommend this to a friend
Rated 5 out of 5 stars
Cat S62
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excelent Telephone for Good Works.Good Handling Good Brand Good Pictures