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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.5 out of 5 stars with 135 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the Performance TRU-InfraRed 2-Burner Grill for its compact size, easy cleaning, and even heat distribution. They appreciate that it cooks food quickly and without flare-ups, making it a great choice for small spaces and those who value convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 135 reviews
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Excellent all around gas grill for smaller spaces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This compact gas grill (two fold down shelves are great) is perfect for a small outdoor space. Easy to assemble, and grills really nicely with even heat. Aesthetically pleasing, with nice finishes and a quality thermometer on the lid. After using for about a month - great purchase especially considering the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cooks great, but poor design and quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for $229 on Deal of the Day. This is a great compact grill with collapsing prep tables and 4 wheels for easy movement. Assembly was pretty straight-forward, took approximately 1 hour, and only required a screwdriver (a socket wrench was helpful, but not necessary). The grill reaches searing temperature very quickly (5-10 minutes). After the initial sear, it is a little difficult to get the temperature reduced to a lower temperature, even when turning to low heat setting. I've managed this by reducing my cook times and am able to get juicy medium/medium-rare meats. This might make it difficult to cook a well-done steak that isn't charred on the outside. The grilltop is a maintenance disaster. Prepare to spend as much time cleaning the cooktop as you do grilling. The cooktop has very small holes, so grease and drippings do not drip into the base. This results in a LOT of smoke throughout cooking. The manufacturer suggests seasoning the cooktop with canola oil. This helps with sticking, but ultimately, you will have to remove the cooktop after each use and clean with soap, water, and a nylon brush to clear grease from the small holes. The porcelain cooktop is also of very poor quality. After using the grill 3 times, the paint has started chipping and flaking off the cooktop and onto grilled items. After researching this grill on amazon.com, this is a commonly reported defect, but oddly isn't in reviews on bestbuy.com. I have contacted Char-Broil support and they will be sending me new cooktops free to charge, however, they are on a 4-6 week back-order. Ultimately, the grill is capable of cooking juicy meats very quickly. But disappointed in the amount of cleaning that this grill will need if I ever receive a replacement cooktop that is safe to use. It is highly likely that I will return this grill and buy something more expensive and of higher quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This is 2nd time I purchased this grill - love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this exact grill and used it all year round for over 6 years. Sad to see it go, but purchased another one!!

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Poor airflow

    Rated 4 out of 5 stars

    Is it ‘Grate’?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in a love/hate relationship with this barbecue.. Seriously, I’m torn between some great features ..and the way it cooks. What I mean is, I bought this barbecue because it is the perfect size and shape for my patio. The fold down side shelves make it ideally compact (while still usable!), and with four wheels instead of two ..it’s easy to roll in any direction. Throw in a temp gage and electronic starter, and a hideaway cabinet for the propane tank ..and you have the perfect barbecue!!! BUT ..there is a major flaw that almost cancels all of that out. Instead of the typical bar type grate to cook food on, this barbecue uses a solid plate with holes in it. The idea is that this helps distribute flame and heat evenly ..and it theoretically works. The shape of the plate even creates grill marks on your food! However, the increased surface area causes the food to stick and ends up making it hard to flip meat without ripping it to shreds. We even tried spraying it with oil first, but it really didn’t help. The other problem is that the holes in the plate don’t allow very good airflow, so when greas starts to drip into the flame below it, smoke builds and begins coming out of every possible place which creates a cloud around the cooking station. The plate just seems to negate the idea of open flame barbecuing, and it almost makes me feel like I’m not REALLY barbecuing at all. I’ve actually considered returning it, but my son keeps pointing out the benefits. So I’m torn. Do I love it? ..yes. Do I hate it? ...yes!

    No, I would not recommend this to a friend
  • Pros mentioned:
    No flare ups

    Rated 5 out of 5 stars

    Love the grill, but not the grill plates

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grill does a great job with even and consistant heat. I've had no flare ups. I really love the grill, but not the grill plates. I can't get them clean. I oiled up the plates before the first use, just like another consumer recommended. But I cannot remove all the burned on food. I have let them soak, sprayed with hot water, scrubbed and scubbed. What else can I do?

    I would recommend this to a friend
  • Pros mentioned:
    No flare ups

    Rated 5 out of 5 stars

    Very nice grill

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This grill rocks. It's insanely fast at heating up from cold, in just a few minutes it's right up around 400 degrees. It will stay so constant at what ever your setting may be and really does distribute heat evenly accross the whole grilling surface. No Flare ups ever is quite great too. I bought a seasoning shelf and hook mounts (both Charbroil brand) for the ends of the side shelves on Amazon for quite cheap that are a must in my opinion. I also added a rotesserie to it, which I love. Cleaning isn't the worst. People complaing about it, and it is worse than most grills, but it's fine. Just use the scrapping tool at the end and scrub it down once it cools with a nilon grill brush.

    I would recommend this to a friend
  • Pros mentioned:
    No flare ups, Price

    Rated 5 out of 5 stars

    Great smaller grill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put together, this smaller grill is perfect for anyone who loves barbecuing. Great features and great price. Unique feature prevents flare ups, grills food quickly and evenly. I'm grilling a lot more often now.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Cooking great burgers and brats.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale it was a good deal and I needed a new grill. So far I have used it 3 times and it has worked well. Nice char to the outside very juicy inside. You will spend some time putting it together but its not terrible. for the 220 I paid I thing it was worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to clean

    Rated 5 out of 5 stars

    Easy Grill...worth getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Grill...Easy to build...Cooks very fast...easy clean up, but I always put down foil... Good size for 3 people...half the size of my old grill, so it is definitely easy to move. gets real hot, so set the dials lower and give it 10 - 15 minutes for the Temperature to level out. I read so bad reviews about this grill, I'm sorry they got a bad one, but that has not been my experience. I would buy this grill again without hesitation. very happy with it and try to grill as much as possible now. Grill is worth getting. Good luck!!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to clean, Size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me about an hour to put it together myself with no help. I love the size, and the fact that you can fold the sides, so it is perfect for small spaces. It keeps the temperature evenly distributed all over the surface.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Grill, but requires some care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this grill on sale at Best Buy about a month ago. In regards to grilling and cooking meat, this grill does a fantastic job. I think the Infrared technology definitely helps to keep chicken, beef or whatever you are cooking more moist and juicy. It does take a little bit of adjusting to how quickly the grill heats up, but if you are a seasoned grill master or even an amateur like me, this shouldn't be too hard. Caring for the grill is a bit more difficult. You need to take care to season the grates before using it and it's recommended that you do so after cleaning as well. In my experience, you should not use metal wire brushes even if they say they are safe for porcelain. Even though it does not do as good of a job, a nylon brush should be used. Overall, love the grill, but it does require some specific care.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Biggest little barbecue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this BBQ. I was so tired of an over sized grill in the yard, along with the hard to keep stainless steel. I purchased this much smaller grill in black with stainless trim. The look is very sharp and perfect size for my husband and myself. Also, plenty of grilling space when the kids come to visit. The electric start works great, and makes lighting a snap.

    I would recommend this to a friend
  • Pros mentioned:
    Cooking

    Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Cooks well Assembly fairly easy. I received with a damaged part. Contacted Char-Broil and they shipped out the new part with no hassle at all.

    I would recommend this to a friend
  • Pros mentioned:
    Cooking, Size

    Rated 5 out of 5 stars

    Great Grill. Cooks meat evenly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent grill. small and easy to store. Has a thermometer and heats up very quickly. Cooks meat both fast and evenly. We have been using all Summer with no problems. I highly recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still Learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The product is living up my expectation. If cooks in about half the time as my old Char Broil grill and the meat is much juicier. Of course you have to be careful not to over cook. One tip for a new user, be sure to thoroughly cover the grill (both sides) with canola oil before using and be sure to let the oil burn off before cooking. This really helps the clean up. After the grill cools I remove and clean the grill grates after each use and have not had any problem with build-up or the grill openings becoming clogged. This maintenance takes maybe five minutes and it keeps the grates clear of build-up.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small and mighty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using this bbq. It has even heat and is a perfect size for our patio. Fits about 8-10 burgers at once for parties. We cooked 3 cedar board sod salmon too.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Tru Infrared is a MUST

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the small portable x200 grill, and absolutely love it. I wanted one with more room so i can cook more food at the same time and got this unit. It works great, and is my main grill on my balcony, but when cooking for 1 or 2, i still prefer the x200. The unit is bigger. and as such more air to warm up. With thick cuts of steak, the time it takes to warm up after opening the grill makes it a bit harder to control. Even with that said , i am all about the infrared grills. no more standard grills for me.

    I would recommend this to a friend
  • Pros mentioned:
    Cooking, Size

    Rated 4 out of 5 stars

    Great BBQ for a small patio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 10x15 patio space and it works great...cooks even and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Grillin'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quality gas grill at the right price. Easy to assemble, too.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to clean

    Rated 5 out of 5 stars

    tru-infrareds grill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it, like it so far, this grill get good and even temp all around, my steaks were delicious and have very little clean up at the end with the provided scrapper when the grill cool down. I have to try other foods on it to see but I sure they will come out great.

    I would recommend this to a friend
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