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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 209 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the Tourmaline Ceramic Hair Straightener for its quick heating, ability to handle thick hair, durability, and ease of use. Many customers also appreciate the brand recognition and temperature control feature. While some customers find the price to be a con, many feel that the quality and performance justify the cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 209 reviews
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    A great buy and value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised that it’s so easy to use and love you can control the heat temperature which is a plus. Try it and you won’t regret it

    I would recommend this to a friend
  • Pros mentioned:
    Thick hair

    Rated 4 out of 5 stars

    great flat iron

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that the plates can move a bit and that they are a golden color. The difference between this ceramic flat iron and my $20 metal plate flat iron is incredible. I have frizzy wavy hair. This flat iron leaves my hair shiny and almost silky. I do pass it over my hair at least twice before its really straight. I follow the temperature recommendation for my hair type that is on a small slip that comes in the packaging. This brings a little mat that you can rest the flat iron on, and store it in.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    I expected it to straighten better for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected it to straighten better for the price. It doesn't work much better than a cheaper flat iron.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heats quickly

    Rated 5 out of 5 stars

    This flat iron produces great results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This flat iron straightens my wavy locks nicely. The iron has a wide range of temperature settings, including a low 300 that works perfectly on my fine, thinning hair without damaging it. It heats up almost instantly, and cools down in just a few minutes. Oh, and it comes with a heat resistant pad that rolls up for easy storage. All in all, a great product for a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my oldest daughter....3rd Chi on the family...it will get the job done, but keep on mind that depends on your hair type...it might not be the right product for you.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Heats quickly

    Rated 5 out of 5 stars

    Love my chi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchased this product. I find it is much easier to fix my hair and it heats us fast. No issues so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This flat iron has worked very well for me. I love how fast it heats up. No more than 30 seconds and your ready to go. I like this flat iron very much. So Far So good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a Great Straightener!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hair is soft and sleek after I finish straightening my hair. Its a great product and I highly recommend this to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats up fast. Like the adjustable temperature settings. Doesn't pull hair when flat ironing. The one thing I don't like is that it doesn't have an automatic shut off!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Heats quickly

    Rated 4 out of 5 stars

    Great Iron

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats quickly and is easy to use and curl. The cord could it an ok length though I might prefer it a little longer

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Heats quickly

    Rated 5 out of 5 stars

    Great product. Like the variable heat settings.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Heats up quickly. Really like the protective wrap; can pack in a suitcase right after use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter and I have thick hair and this straightener works great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    chi hair straightener good quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the chi hair straightener. It smooths my hair so much better than my previous straightener and heats up very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew how to use a flat iron until I bought these as a Christmas gift, and they showed me how it works. Very good product need to get one for myself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good flatiron

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd CHI I've had the 1st one was bought at a hair salon so it was the professional kind. I can tell the difference between the 2, this one isn't as good. Before this iron I used a Croc and it was the best flat iron I've ever owned until I dropped it one too many times and one of the plates broke. A new one is $150 but I had $55 in best buy rewards and a coupon so I got this for $27 so yes it was worth that price but not worth $100. I have very curly hair so I need a great flat iron.

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Bought for my wife.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last one lasted my wife for 6 years. She loves this brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She burned hers out on a trip so we needed to get a new one. This one is the best Chi she's had yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent flat iron

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Chi flat iron purchase from Best Buy and has been as good quality as the first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gift for my mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this CHI for my mom because she loved mine. She uses this everyday and it does an excellent job of straightening her hair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great flat iron

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to curl or straighten my hair. Gets too hot to hold on the outside when using at high temp

    I would recommend this to a friend
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