Customer Ratings & Reviews

Purchased main console, 3 additional extension consoles, and a cordless handset. Easy setup, great quality full duplex sound, excellent connectivity, and seamless integration to other extensions with music on hold a great addition with auto reminder of on hold calls.

If you're in the market for a business phone but limited with phone outlets, DECT 6.0 technology is a lifesaver. Between this and the AT&T phones, I'd say VTech is better. PROs include ability to expand; decent speed dial/directory; voicemail; battery-operated; cordless handsets available. CONs sadly would be that you can only add up to 8 extensions (see the first item on the PRO list); to date, I have not found a wireless headset that works with the desksets; picking up a call that is already on hold needs to be done in a specific way or you end up tying up two lines (you get used to it over time.) I do like this phone system, but there are areas of improvement that I'm sure VTech has already made with a newer system. It does the job, and they're a pinch cheaper than the AT&T phones.

Quick and easy to connect the extension sets to the base, lots of nice features. Like other reviewers, the hardest part of using this phone is getting used to needing to select a line before lifting the handset and not accidentally putting an empty line on hold when you switch over. Otherwise it is working out well so far for our 2 doctor practice.

Connects via wireless technology to the main set so is easy to set up and use, only issue might be if there is a power outage, you possibly lose the use of the extension sets as they are not physically connected to the phone lines that they are set up for.

JUST AN AWESOME PART OF OUR BUSINESS SETUP. PHONES ARE EASY TO LINK AND SETUP AND USE. WISH THEY HAD SOMETHING FOR INDIVIDUAL VOICEMAIL.

The VTech - CM18245 Extension Deskset synced seamlessly with our existing V-Tech phone system. The phone is easy to set up and fairly user friendly to program.

System did not work with our 4 line 2 plug setup in our small office. I tried splitters and plugging through numerous different ways but could not get it to work. Line access was affected when third phone plugged almost as if the system expected each phone to have its own line, even when registered to the deskset. Bewarw you only have 2 weeks from delivery to send back.

Great Product! Easy, simple setup! Made a great choice! Wouldn't hesitate purchasing this again!

we have a small business and these phone work great . much more affordable from the Panasonic that cost us over $5,000.00.these are great phone and have very nice useful features.

For the cost of buying the base unit that comes with the small cordless handsets you can own this system for less.

this phone works well in the office everything no issue switching over or connect other phones without static.

This works great for home office needs. If you happen to have multiple lines it can cover that. What I used most are the speed dial numbers which let me program numbers into them. Very easy phone to use and the speakerphone has great sound!

Super duper phone. Love it . Would recommend buying it

We wanted to upgrade to a newer office system and this one exceeds our expectations. It has all the features we need and then some.

Needed to buy more parts for the phone was not able to program it.

Easy to install, product was exactly as described