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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 512 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 511 reviews
  • Rated 5 out of 5 stars

    Installed my fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was professional and efficient. Explained how to use the temps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Component speaker upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers completely changed my driving experience. Installation was fast & efficient! Sounds great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my subwoofer and adjusted all the settings perfectly. He really knew what he was talking about...I like that.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Componet install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible horrible horrible service. Completly butchered the install. The team did not install it correctly and it had to be rewired completly. They diddnt even try to tune it. Blew my speakers immediatly due the the loc not being installed when they told me my vehicle was ready

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Car audio installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd install done couldn’t be more happy with how clean my install was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my new radio speakers, hardwired my radar detector, backup camera, and tinted windows done. Good Job!! At this time I'm very happy with the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWSOME LIKE ALWAYS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAD MY SKAR COMPONENTS INSTALLED CHAZ AND NATE DO AWESOME WORK

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Brandon is a clown. Avoid this place!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connections were loose. Had to remove each door and recrimp each speaker terminal. Brandon is a crap installer. 20 hours scheduled through 4 appointments and my work is still incomplete and sloppy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Speaker Installation Incompetence @Orange Ca.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rookie had a simple component speaker installation turned out to be a corner-cutting Fail! Tweeter fell off mounting 2 weeks later .Discovering his damage! Aparently he ended up damaging tweeter while mounting it tried to glue it !

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Car Audio Install @ Woodland Hills, CA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had an install that was done by Noah and Angel R of the Woodland Hills, CA location. Both were great at what they do! Let me elaborate a little on my experience. Noah helped me with the first part of the upgrade. He was great! Initially I had decided to go with only a new head unit and speakers all around. I held off on some bigger upgrades to the audio, but later decided I wanted them, and so I told Noah I was looking for more work to be done. He said he was leaving BestBuy for another job within the next couple of weeks and recommended me to Angel. Angel knows his stuff and really did an amazing job! He helped me solve a few issues that came up and gave some good suggestions as to what to do. He went above and beyond to make sure I was happy with everything. I will definitely be back for anything related and wouldn't hesitate to recommend Angel or BestBuy for such installs. Thank you Angel, Noah, and BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car Audio upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and he’s team where great. The upgrade was a little confusing and they walked me through everything so I understood everything. Mike was awesome calls when things were coming together and scheduled as quickly as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 service with the technicians over at the geek squad garage! The gentleman went out of his way to clean up some wiring from a prior job someone else did when they worked on my car bringing it all together for clean wiring job and well done service everything worked as it was intended with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always remember to double check your work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They only forgot to hook up my wires in my door panel other then that they did a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice, polite service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, polite service. The technician was quick, thorough and efficient. Probably the best tech I have ever seen do an automotive installation. Whatever you are paying that young man, it’s not enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    George was very professional Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended the Geek Squad Automobile Staff is very knowledgeable on Automotive Electronics... I have a Total Tech Membership which I think is a great value if your looking to have muliti installations... I purchased a Kenwood 10.1 inch HD Double Din Stereo that Bestbuy doesn't carry from Crutchfield that George from the Otay Ranch location was happy to install thats the benefit Total Tech Members have... You can purchase a product from a other store other than Bestbuy and have them install it... George is very professional and gave me recommendations solutions & answers to all my questions... The installs were all clean and seamlessly... George even went a step further by goings above & beyond with my install by connecting my Stereo Audio System via the big 3 for those that know what the big 3 is its a must in a great hi profile car audio install system google it if you don't know it was greatly appreciated... George also connected my 4 Channel amplifier underneath my seat perfectly so its unnoticeable so thiefs won't be able to see via window but is easily accessible just by pulling the seat forward... George also connected a two 2 way 6 1/2 inch Component Speakers and 2 tweeters and crossovers which he installed in the front car doors and tweeters in dash which sound and look great no problems with my windows or switches ... Its been over 3 weeks since my installation I wanted to leave this review earlier but I was definitely enjoying my system and made sure it was all was functioning properly... Thanks again George will definitely be back to install a blind spot side view camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audiophile genius inside!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gary is the best! Highly recommend to anyone needing professional audio installed. Wouldn't go anywhere else in the Tri City area!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed speaker quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed speaker in a timely manner . Also order my part for me thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service speakers sounds awesome!!! I will return again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Auto sound systems.techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very fast and sounds great. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Mids, Great bass. Great Highs. Great speakers

    I would recommend this to a friend
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