Customers regard the Virtuoso Max Wireless Gaming Headset highly for its excellent sound quality, including impressive bass, and comfortable design allowing for extended wear. The long battery life and versatile connectivity options, including both 2.4GHz wireless and Bluetooth, are also frequently praised. While some find the headset somewhat heavy, the effective active noise cancellation and intuitive volume controls are generally seen as positive features.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 186 reviews
Pros mentioned:
Sound quality
Rated 3 out of 5 stars
Good mic quality, but really tight on the head
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Coming from the Kraken V4 Pros and the Arctis Wireless Nova Pros, the Virtuoso Max easily has the best audio and mic quality of the two. Unfortunately, it falls short in comfort, as the top band causes a lot of fatigue. A few google searches show that this has been a long standing issue with the Virtuoso line, so that's a huge disappointment that upgrades have not been made on their halo product.
Sorry to hear this one wasn't the best for you regarding head tightness, hope that another unit in our repertoire fits you better.
-Art
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great Headset
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Gunfire direction(PUBG) with this headset is the best and I own a lot of them. Feels expensive, and works the same. This is the best gaming headset I have in my inventory. No problems at all.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I transitioned from the Virtuoso XT Wireless headset because I accidentally left the headset on the roof of my car, and the device flew off the car on the trip to my work.
While dealing with the depression of losing my beloved Virtuoso XT Wireless headset at work, I noticed that this brand-new headset had just been released. I loved how the Virtuoso XT Wireless could seamlessly connect three different ways simultaneously via aux cable, Bluetooth, and USB Dongle.
I expected the same experience from this headset. Which is where I would like to give the pros and cons to this device:
Pros:
The headset sounds excellent. The "Sound ID" application is nice, where you spend around 3 - 5 minutes going through different tests to where it will set on giving you a clear, connected sound.
Sound cancellation - The addition of sound cancelation is excellent for someone like me who has ADHD; turning it on helps mute out the sound of my PC fans running in the background or someone moving around. It's not too upfront like other headsets, where it will feel like your ears are being plugged.
Further USB connection distance - I had issues with the Virtuoso XT disconnecting from the USB dongle while sitting right by my PC, which tended to be annoying. This headset can connect throughout the house, and the "50 feet" disclaimer is a conservative estimate. Though this is nice, there is a con about the connection that you will want to read below.
Cons:
Comfortability - **BEWARE Glasses Users** The headset is made to last; that is a fact. The headband is made of different leather, which will last much longer than the Virtuoso XT headset, as mine started chafing after 1.5 years of use. However, the added durability lessens the comfort. I transition from contacts to glasses regularly, and I cannot wear this headset for longer than 1 hour with glasses on. Due to how little cushion is provided on the earmuffs. This is a new device, so no third-party accessories have been made yet, which may make the headset more comfortable.
Consistent Connectivity - This is the biggest downside of the headset and the reason why I will be returning it for a different device. The Virtuoso XT Wireless was seamless, and I expected the same from the MAX... Boy, was I let down; if I'm in a meeting and using the headset with the mic, the Bluetooth suddenly causes all audio I hear to sound like robots or like others are underwater. I will try to disconnect and reconnect the headset, which will fix the issue for maybe... 3 minutes, but then everything reverts to plain lousy audio. The same thing happens with the dongle; I will be playing a game, and then suddenly, the audio just flat-out gives up, and I have to turn the headset off and back on.
A recent update, v. 0.34.411, seemed to fix most of the dongle issues, but the Bluetooth problems are still rampant.
TLDR:
It was going from a device that had three ways of connection that worked seamlessly (Virtuoso XT Wireless) to this device removing the auxiliary port and struggling with two forms of connectivity.
I will advise you to steer away from this headset. For the price, the lack of comfortability, and consistent connection issues with Bluetooth and USB dongle.
Save money by getting the Virtuoso XT RGB Wireless and get a fantastic pair of earpads from WC Freeze that will improve your experience with the headset.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound is great on these and tbe ear cups are really comfy, even with glasses. But they are so heacy after a little bit the band hurts the top of my head. Also just not a fan if the icue software needed to control some of the features of the headset.
Please don't forget to take a 10 minute break after every hour of using the headset to avoid fatigue. As for any issues with iCue, do contact our team directly on our site for assistance!
-Art
Rated 5 out of 5 stars
Quality & Style!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m having the best Gaming Experience and lifestyle with these headphones! I wish I would have purchased them sooner! I’m always getting cool feedback from other gamers about them; how they light up in different colors and excellent sound!
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Mic has too much noise suppression, or just can’t pick up my voice. If I’m too loud also, it negates my sound. Cool stuff but for the price, not worth. Good battery and range and kind of comfortable, but way better stuff in market.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Whether it's random disconnects, not being able to unmute, bloated software of iCue... Im having trouble loving this purchase. Its great when everything is working.. and thats MOST of the time.. but its a headache when things aren't working and ao many steps to fix things. When you pay this much... Hard to justify a 5 star ranking with the problems ive had.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These headphones are the best one ive purchased so far. The customization of the treble and bass make everything so much better for gaming and music wise.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wow! This headset is out together very well. The material feels great over the ears and the hogh quality aluminum. Was surpirsed how great these sound! Supports 24 bit 96ghz audio quality and sounds great woth these drivers. If you love corsair, these hot the mark!