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Customer reviews

Rating 4.2 out of 5 stars with 113 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers commend the K1 Max Flagship Fast 3D Printer for its speedy printing capabilities, with users raving about the time-saving benefits it offers. The printer's user-friendly design and straightforward setup process are also praised, with customers highlighting its intuitive interface and clear instructions. While some users experienced minor issues with the nozzle, the overall sentiment towards the printer remains positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 112 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    recommeded

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed by how much quality this machine can deliver. The whole look and feel is quality and stability. I was really suprised at what this printer can do. Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    K1 Max much love

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it every second. Enjoy creating and so fast printing the is phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Creality k1 max is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and easy to use. Made lots of fun items since I’ve gotten it. Glad I made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Fast and Fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer worked great right out of the box. It is crazy fast and the quality is good. No upgrades needed like other 3D printers I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Perfect first machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect right out of the box, up and running perfect prints from the very first and I am brand new to 3D printing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be great with more thorough instructionss

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would've gave it 5 stars because ive seen some incredible sruff made with it. Unfortunately for me it has not been great set up is not that easy it leaves alot to the imagination on if its set up correct. My test print came out good but everything else has looked like spaghetti. I have not printed anything successfully. Very disappointed but still hopeful that i figure out why things are not printed correctly then ill have the printer of my dreams. I thought about returning it immediately but im hopefull i figure itbout...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well right out of the box. The speed is amazing and the prints are very clean and tolerance is very tight.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer performs poorly with overhangs and articulating pieces. Great build volume though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Printer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer Absolutely love it. Make sure to read the manual and follow the instructions included for setup and you are good to go. Instructions are super easy to read and follow. 4 star quality as the bottom of the e on the logo came off so I have a CrFality BUT I STILL LOVE IT!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for purchase of K1 max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and price match! Received the printer quick and in great condition. Will use Best Buy whenever possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 3D Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 3D Printer, so far i started printing out of the box with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Extruder

    Rated 4 out of 5 stars

    Creality could have better quality control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this printer about three weeks ago. printing was good until the prints started having under extrusion issues(small cracks in the print). After about a day trying to figure out what is the issue, I had a complete printer failure. the printer stopped feeding filament. After a couple of days of research. I found a post about the extruder gears having the bearing not fully pressed into the gear. took the extruder apart and found that the gears are misaligned due to that exact issue. I got the bearing pressed into the gear. Assembled it and printing resumed. I noticed some clicking when printing started again but didn't really pay attention to it. About a day later. Printer isn't feeding again. took extruder apart to find a tooth missing from one of the plastic gears. Found all metal gears online and overnighted them. Email Creality that Monday. Took 2 days for response. Multiple emails to get issue resolved. Replacement parts from Creality are going to take 10-20 days to get. I knew this would probably be the case with a company based in China. Which is why i ordered parts myself also. i learned a lot about the printer when having to work on a brand new broken printer. my suggestion is if you buy this, youtube some videos about the extruder and verify that the gears are aligned. overall im still ok with my purchase. It prints great. isnt super loud.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Heavy duty very solid printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not buy this on Best Buy, I purchased it from Creality directly, (Best buy is cheaper but was not an option at the time). I have been printing on this for nearly 3 months straight. Outside of normal maintenance, this printer has been rock solid and has not failed me. The slicer that comes with it is very nice as well. This is very fast and accurate. You can be set up and printing easily in 30 minutes. It takes about 14 minutes to print a benchy. One thing I did do is buy a Sunlu filament warmer/holder for a single roll, (see pic) this allows me to feed the filament from the side of the printer. The printer typically feeds from a roll in the back but you can't see it easily from there. Overall you can't go wrong with this printer, plenty of support as well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup
    Cons mentioned:
    Extruder

    Rated 4 out of 5 stars

    Very Good Printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is not perfect, but it is very good. I picked up this printer during the black friday special for 650+tax. Setup is straight forward and it works well. There is the occasional extruder jam due to a heating problem related to the extruder motor that is a known problem but overall it does work well and I'm more or less happy with it. Creality and the community will develop solutions to the issues that it has and then it will be a very outstanding printer that don't spy on you like others do (looking at you bambu labs). I would buy it again. Root it, install your favorite klipper interface and be happy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Extruder

    Rated 3 out of 5 stars

    OK

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints good but the problem with this printer is the loading and unloading of the filament gets to be a little bit of a pain and the adhesion to the plate Is a little bit of a problem, also, very loud, you have to print one of the quiet adapters to put on the fan or switch out the fan for a quiet one. It is very loud other than that it does print nicely, but I wouldn’t pay the price that it’s asking I wouldn’t go more than $500 for this printer my bamboo lab A1 does just as much as this printer works very well prints look the same just at the bed is not as bigger

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    The greatest thing since sliced bread

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a major win for Creality. This machine is awesome, it just builds itself to death. The quality of the print is beyond belief. It is easy to setup and to begin your first build. If you want quality and good size the K2 Plus is the right choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    IT JUST WORKS!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this printer. I have had 3 before it, Ender 3, Tina2 Mini and a Kobra Go. I HATED the Kobra Go and was fed up having to always mess with it and babysit it just to get a good print. With this, it JUST PRINTS. I dont need to fuss with it. Combined with the creality filament its amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Bed leveling
    Best Buy Employee

    Rated 2 out of 5 stars

    Innovative but Flawed

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU IGNORE THIS ENTIRE REVIEW, TAKE ONE THING AWAY: BUY THE BEST WARRANTY YOU CAN – YOU WILL NEED IT! This printer has everything a 3D printing enthusiast could dream of: great size, impressive speed, and solid build quality. Unfortunately, that dream quickly turns into a nightmare. After just 50 hours of light use, the printer refused to work because the bed wasn’t leveled due to the low-quality screws used. To fix it, you have to unscrew everything and add these silly little cushions under the screws to push them up slightly—frankly, an absurd solution for an $800 flagship printer. Do I know how to fix it? Yes. But am I willing to spend hours on this kind of tedious repair for a high-end product? Absolutely not. If they want to charge premium prices, fine—but customers pay for convenience, not for a DIY repair kit. Other brands send technicians for free when their flagship products break down. Creatility, on the other hand, asks for a thousand dollars and expects you to fix their defects yourself. Every review YouTuber will tell you this printer is great—and for the first 24 hours, it really is. But keep in mind, they unbox it and start reviewing it right away. Any consumer will be disappointed to realize that their favorite reviewers only used it for less than a day. As someone who’s used it for nearly 50 hours, save yourself the disappointment unless you plan to protect yourself and invest in a pricey warranty. Creatility is innovative and always ahead of the market, but sadly, they’re also ahead of themselves. They create amazing products that seem built to last… until they break within a month and leave you wasting hours on repairs and maintenance. Creatility will never shake its reputation for being the "cool brand" that sells junk that breaks instantly. Meanwhile, Bambu Labs might be a little slower to innovate, but their products at least hold up over time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Extruder

    Rated 4 out of 5 stars

    great, especially for noobs like me wanting big

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my first 3d printer. ive now done 2 complete prints, 1 failed (my fault). i ate with the complaints about the lid on top putting too much pressure on the filament feed into the nozzle, especially because thats such an important portion of the tube. i dont remove the top like suggested because i like minimizing exposures and have really only had an issue when feeding new filament. the printer otherwise is amazing. i have nothing to compare it to but it just works.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality, Software

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparable to bambu labs but at a slightly cheaper price. So far, prints pla, tpu and nylon without any problems. Software is intuitive and phone app is nice minus the selection of prints available.

    I would recommend this to a friend
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