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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 370 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are pleased with the 3-in-1 SIM Card Activation Kit for its ease of use, affordability, and compatibility with various devices, including iPhones. The activation process is straightforward, making it a convenient option for activating Cricket devices. However, some customers have encountered activation issues, which may require further assistance from the service provider.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 370 reviews
  • Rated 1 out of 5 stars

    Do not buy from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to activate the SIM card at all, kept showing up as invalid. These SIM cards are not scanned correctly so now I’m unable to activate my service and lost my money.

    No, I would not recommend this to a friend
    • Brand response from Cricket Wireless Team
      Posted .

      Hi GiovannieS, we're sorry to hear this happened. Please reach out to our Digital Care Team for assistance on Twitter @cricketsupport or on Facebook at m.me/cricketwireless. We're here to help. Thank you for choosing the #CricketNation. cricketwireless

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Solid inexpensive wireless option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cricket wireless Prepaid is a decent MVNO solution for fairly inexpensive Talk, Text, and Internet wireless service. The service uses the same network as AT&T wireless, so it works about as well, but for less money. Set up via website or their call center is easy ( except for the ridiculously long call center wait times) I would recommend it if you're on a budget.

    I would recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 3 out of 5 stars

    Works when correctly activated by Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's being bit of a challenge with buying Cricket SIM card from Best Buy, you almost always run into activation issue. This time I chose to pick in store and explicitly asked the cashier to make sure it is "activated" (which will mark this SIM being actually sold and Cricket will see it as a valid SIM in their system). After bit of a struggle, cashier was able to activate. After that, I didn't have any issue when I called Cricket to use it in my new phone, they were able to configure and I was up and running in 10 min.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 5 out of 5 stars

    Online order SIM would not activate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online SIM card ordered, which was shipped to home, would not activate with cricket wireless website or customer service. Thus, I exchanged it at store with a working one after few hours of failed attempts and talking to BestBuy store manager. Make sure to test it under the 14-day window or be prepared to lose $9.99 as other customers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best deal at bestbuy for cricket wireless sim card

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale. They priced matched Amazon.com and I already had a cricket phone so everything said and done with saving money buying this at best buy i was able to go home and activate it at my house saving me a decent amount of money having to go to cricket wireless. As cricket wireless won't sell you the sim card by itself unless your getting service and a phone and everything there. And doing it online saved me a ridiculous $25.00 activation fee. So anyone who wants cricket wireless which uses AT&T towers, buy the sim here and activate at home online save your money. Just choose and pay the plan and that's it. Very easy and simple. All thanks to best buy and thanks to their price matching policy all saved me quite a bit of money. Thank you best buy...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cricket works well for people who have unlocked Ph

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is almost no reason to stay on postpaid big carriers. Cricket uses ATT towers and I am literally paying 36$ a month for unlimited extra, and stock up on prepaid cards when target has them for 25% off or more. In terms of setup. Super easy to port out of Verizon, other carriers. You just need your current carrier pin account. Porting out was all done online and stupid easy as long as you follow the directions in detail.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good choice for someone who doesn't want to be locked in a contract. The service piggybacks on major cellular networks, so no coverage issues. Easy to set up on an existing, unlocked phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Sim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great product good price and easy for used compact

    I would recommend this to a friend
    • Brand response from Cricket Wireless Team
      Posted .

      We appreciate the positive feedback! Thanks for the 5-star review! #CricketNation 💚 cricketwireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than going to the store bought it and was able to activate threw the web

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cricket

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing SIM card from cricket and I get it at Best Buy great store,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Good value.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Value exactly as stated. Worked out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick install and easy to use. Used on an unlocked phone and worked great.

    I would recommend this to a friend
    • Brand response from Cricket Wireless Team
      Posted .

      We are happy to hear that everything went smoothly. cricketwireless

  • Pros mentioned:
    Coverage, Price

    Rated 5 out of 5 stars

    Sim kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bring your phone to Cricket's network. They use ATT tower, so their signal is very strong. Furthermore, they are cheaper than ATT

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    easy to activate and good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cricket sim on arrival for a 4 month stay in the US recently. I picked it up at my local Best Buy, and activated it easily online when I got home. I opted for one of the unlimited packages as I needed to be able to use my phone as a hotspot. Coverage was good all but one or two places I traveled in the US (one being rural Iowa). Overall I was very pleased with the service and would consider using Cricket again when in the US for a short period.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great service, should include SIM eject tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what you need to start service with your own device. It works perfect, and the service is very reasonable. The only negative is that this package should include a SIM eject tool. It seems like the old one came with one when I bought it 2 years ago, but this one didn’t have one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and getting it to work. But there was something wrong with the website but everything is working great

    I would recommend this to a friend
    • Brand response from Cricket Wireless Team
      Posted .

      Hi there! We appreciate the feedback! Thanks for the 4 star review! #CricketNation cricketwireless

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Good phone service for being a prepaid phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom said its easy to refill on her phone. No problems at all. And a good price for the good service she gets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Som

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always amazing. Well recommended. Never disappoints

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Price

    Rated 5 out of 5 stars

    Best unlimited and cheap with coverage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best carrier if you want cheap and good coverage. It uses at&t and cheapest. No tax.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 4 out of 5 stars

    Good service for price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cricket works well almost everywhere i go. Data can be slow at times.

    I would recommend this to a friend
    • Brand response from Cricket Wireless Team
      Posted .

      We are glad to hear that you are enjoying your Cricket service! Thank you for being the best part of #CricketNation #SmileOn💚 cricketwireless

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