Customers value the high performance and ease of setup of the Gamer Supreme Gaming Desktop, frequently praising its speed and smooth operation. However, some users experienced issues with the cooling system, reporting overheating and recommending additional fans for improved airflow. Concerns were also raised regarding the RAM capacity, with some users suggesting an upgrade for optimal performance.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 61 reviews
Pros mentioned:
Gpu
Cons mentioned:
Cooling, Ram
Rated 4 out of 5 stars
If you are willing to do some modifications!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
You buy this item if you are willing to do some modifications.
Buy a better AIO, because a 120 AIO is not enough for Core i9.
Add more fans because the case doesn't have good airflow.
The mobo is the cheapest in AsRock Z590 line up.
The power supply is 1000 Watt never heard before Brand Apevia.
The RAM is the cheap Team Group 2x 8GB but is not too bad.
But the thing is I got it zero interest for 18 months and a cool EVGA RTX 3080 FTW3.
I would recommend this to a friend
Cons mentioned:
Cooling, Ram
Rated 5 out of 5 stars
It’s good but with modifications
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a great pc but had to add more fans and and 360 mm cpu cooler because the airflow of this case is really bad and the cpu cooler is pretty terrible. I also upgraded the Ram to 32 GB because 16 Gb isn’t enough. And I’m looking to upgrade the storage also because 1 TB fills up very fast. If your looking to buy this PC be aware that you will need to modify to have its full potential.
I would recommend this to a friend
Cons mentioned:
Cooling
Rated 4 out of 5 stars
Great PC
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great computer runs anything you want like a dream and for the purchase price was honestly a steal. However mine came with a broken fan in the cpu cooler So the worst fan to have a crack in it which I didn’t notice until it started making noise. So just a reminder that if you buy a prebuilt check over EVERYTHING
I would recommend this to a friend
Pros mentioned:
Performance
Rated 4 out of 5 stars
OwnFreeman
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. I have been gaming playing war zone and owning it. Graphics Are great
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
It’s a beauty!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wow, it’s a beauty!! My daughter loves it! Come on time and we’ll packaged. It was very easy to setup! Lights up in many different colors. Stays cool when gaming. Best decision on this one!
I would recommend this to a friend
Rated 1 out of 5 stars
BSOD! CLOCK WATCHDOG TIMEOUT!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I Was soooo excited for this PC. I play Warzone daily on PS5. NOTHING BUT PROBLEMS FROM THE BEGINNING! I’m the type to try to troubleshoot and fix but after spending the entire day, Crash after crash after crash! Im done… “CLOCK WATCHDOG TIMEOUT!” As much as i paid for this PC i shouldn’t be going through this. Its going back. Cant run a game without it crashing!
No, I would not recommend this to a friend
Brand response from CyberPowerPC Brand Expert
Posted .
Thank you for reaching out to us. We sincerely apologize if this system has not met your expectations. We are also sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support
Rated 5 out of 5 stars
Great system and pretty.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My son picked this out for me after I bought him one for Xmas. We love it!
I would recommend this to a friend
Pros mentioned:
Gpu, Processor speed
Cons mentioned:
Cooling
Rated 5 out of 5 stars
Great buy for a PC with an i9 11th Gen/RTX 3080
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So, I just received my desktop PC today, few words to describe it is that it's a beast of a desktop. With the market being the way that it is, getting an i9 8 core processor and especially a RTX 3080 is hard enough, but you get that in this machine, which I have been trying to get my hands on a 30 series card since they came out. So, if you have a chance to get this computer, and you're looking for parts for another this is a good idea. It's also good alternative if you have $2700 too. Because the GPU alone is $1600 on ebay and amazon, and the processor "CPU" is selling from $300-$800 depending when and where you're buying it from. Plus we also have the shortage still going. So, everything pointed to this computer.
I will say this too, after reading the reviews here on best buy, some users have reported that you will need to upgrade this unit it you want to run it at max. This is completely accurate. The AIO that originally comes with the units is good; but if you want to run that i9 efficiently then I would look into a 360mm AIO. Yes they are pricy, but you get what you pay for, and your CPU will be happy you switched too . The ram is alright; but after looking on AsRock's website based on the motherboard it can handle 128 GB's of ram at full capacity and it can handle up to 4800 mhz as well. The motherboard also has another 2 nvme slots, one is covered by the GPU, where as the other is visible underneath, and after looking at AsRock's website this board can only handle third generation nvme drives as well.
Now if you're looking for a computer to modify this machine will be perfect for, any machine really, but from what I've seen from this computer, is that it's big, and it has a lot of room for more improvements. So if you like to customize computer I recommend this computer to anyone.
Now I did have some booting issues, when I first powered on the machine, but inspected all the connects, and ports. Confirmed that everything was good. Did a couple of reboots and got it to boot up properly. Now normally this isn't something you would want to read in a review. But after reading so many forums and reviews on this unit. I decided to double check everything to be on the safe side. After I got it boot it started to run like it should, and granted I also have this set up to my 49" ultrawide gaming monitor too.
I will update the review throughout the time of use on the desktop as well.
Link to reference Motherboard:
https://www.asrock.com/MB/Intel/Z590%20Phantom%20Gaming%204/#Specification
I would recommend this to a friend
Pros mentioned:
Processor speed
Cons mentioned:
Cooling, Ram
Rated 4 out of 5 stars
Works great, but runs hot.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works just fine, but runs pretty hot. Have seen temps up to 92 degrees C which seems too hot to me. Leaving the side of the case open lowers it to around 83-85 degrees most of the time. It comes with a single fan radiator which I don't think is quite up to the task for running high-demand games or other programs.
This one also only comes with 16GB of RAM, which is relatively cheap and easy to upgrade but for the price I would normally expect at least 32GB.
However, it is quite fast and runs well. No complaints other than the heat.
I would recommend this to a friend
Rated 3 out of 5 stars
Good computer but need more money into it
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The computer comes with a lot of good components to get you started but you will need to buy a lot of money into it still for things like fans storage and memory if your really using it hard
I would recommend this to a friend
Pros mentioned:
Performance
Cons mentioned:
Cooling
Rated 1 out of 5 stars
Bad build quality, crazy high temperatures.
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had previous Cyberpower prebuilts that worked great, but this one was an absolute mess. Temperatures were super high, causing it to crash with any kind of gaming. I bought it because my wife's old gaming rig was on its last legs and she really wanted a high end machine that would last a while, and wanted it fast. So I gave this a shot because ordering parts and building would take some time. After several days of trying to troubleshoot the heating issues and the crashing, I threw in the towel and returned it, and built her one myself.
No, I would not recommend this to a friend
Pros mentioned:
Noise level
Cons mentioned:
Ram
Rated 5 out of 5 stars
Great Gaming computer
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My order came quick and was well packaged so I wasn't worried about anything broken upon arrival. The actual computer has some pretty good cable management and so far, seems to be well cooled with its liquid cooler. Doesn't seem to have bloatware. BEWARE the RAM shipped running at low frequency, I would recommend switching it in the BIOS (F2 during bootup, RAM switch 'Auto' to Profile 1). Computer is quiet and quick. Glad with my purchase
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Great performance and good value
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product arrived in perfect condition, and I got the unit up and running in 25 minutes. Compared to my Intel i7/RTX2080 unit, which is still a nice rig, this PC blows it away in every aspect. Along with daily personal use for business and gaming, I also use the PC as NVR for my six security cameras. So it's constantly running, and it can handle everything with ease. I was very impressed with how fast this unit is, and its good value for $2,499.99.
I would recommend this to a friend
Pros mentioned:
Performance
Cons mentioned:
Cooling
Rated 4 out of 5 stars
Decent Cooling, but great overall
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This PC runs smoothly, but often gets hot and loud, more then it should so a couple fan upgrade and this thing would be a beast
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
New to PC gaming
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the first PC I ever bought for gaming purposes. Always been more of a console guy (PS5 is my main gaming device). Its certainly expensive, but man this thing is crazy impressive. I played Getting Over It with Bennet Foddy on extreme and it handled it no problem.
Jokes aside, I also tried Cyberpunk 2077 on Ultra, and it ran smooth as warm butter, and looked beautiful. I also it on my 75" tv in 4k, still just as smooth.
The only thing I suggest doing first is downgrading to Windows 10 immediately, as Windows 11 seems to reduce the speed on the CPU or GPU by something like 20%. Windows 11 needs some better optimization.
I have to say, this thing is fast.
The only negative I can say about it is the mouse came broken somehow, although not in a way that made it unusable. It still worked perfectly fine, it just had some piece of plastic inside that broke. I plan to get that exchanged in store asap.
It is unfortunate that one of the other reviewers received a beaten up one, and mine also seemed to have some hints of poor handling, but thankfully nothing was damaged that isn't easily replaceable.
All in all, I would have to say, if you have the money, and this one is available, it definitely seems to be worth it. Plenty of ports, additional bays, etc.
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
SATISFIED CUSTOMER!!!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
FIRST TIME SWITCHING MY GAMING CONSOLES TO PC . OVERALL VERY HAPPY WITH IT ! NEVER GOING BACK TO XBOX! SUPER FAST
I would recommend this to a friend
Pros mentioned:
Noise level, Processor speed
Rated 5 out of 5 stars
Happy Gaming
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just got it together a couple of days ago. This is my first PC Gaming computer and I have never seen graphics this good. Computer is very fast with response and downloading. Very Quiet. Very happy at this time with product.
I would recommend this to a friend
Cons mentioned:
Cooling
Rated 3 out of 5 stars
Overheating Issues
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this computer because it was a great price for the CPU and GPU that it came with. However when I began playing games that pushed the system the CPU got very hot. Around 85-90 Celsius which can lead to system restarts and wear and tear on the CPU. So after trouble shooting I too the side off of the case and the CPU ran at safe temperatures after that. If you are going to purchase this computer just know that you will have to figure out how to improve the airflow in the case to keep temperatures at a safe level while gaming or using it for any other high performance task. Its frustrating to pay this much for a PC and have to take the side off of the case in order for it to work normally. But the games loo amazing I will say that.
I would recommend this to a friend
Pros mentioned:
Noise level, Performance
Rated 5 out of 5 stars
Video card and processor are worth the purchase
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
so far so good.... The pc is working flawlessly and is running my games perfectly. I like the case design and the thing is amazingly quiet for all the fans it has. I highly recommend this gaming pc.
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Super Fast!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a new rig to keep up. This one has all the check marks.
Fast delivery. Opened it up checked all connection and plugged her in and wow this sucker is way faster than my old PC!. Boot instant, web instant, games load and play super fast graphics maxed out. Well worth the price in todays world. Highly Recommended.