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Customer Ratings & Reviews

Your price for this item is $3,349.99

Customer reviews

Rating 2.9 out of 5 stars with 27 reviews

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48%
would recommend
to a friend

Customers are saying

Customers find value in the high performance and large RAM capacity of this gaming desktop, allowing for smooth gameplay and ample room for multitasking. However, some users experienced issues with the graphics card, reporting problems such as artifacting and failure. Concerns were also raised regarding the cooling system's noise and effectiveness at managing heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-27 of 27 reviews
  • Cons mentioned:
    Graphics card

    Rated 1 out of 5 stars

    Bought 2 and both had issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read reviews and hearing that the issues with the rtx2080ti had been solved I took a shot. Wow opened the first and bam dead video card windows won’t find it and no updates would work. Ok second shot same issues took to geek squad and they couldn’t fix. Really!!! NOWAY these systems ever got tested before shipping to Best Buy. Returned both IPower or alien ware will get my money

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Sadpanda
      Sorry to hear about your experience. We always recommend you contact us immediately as soon as you run into any issues with your PC as we are usually able to resolved the issue over the phone. If you are still in possession of the PC, please do not hesitate to contact our tech support departments at your earliest convenience.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:00AM - 7:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Packaged well, arrived on time, very fast machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to build and upgrade my own desktops but want to enjoy my time off now using a machine, not layering on hardware and slowly upgrading. I chose this build because of the hardware combo and price BB had it at that week. It came in exactly when they said, it was packed well, turned on and set up fine. It was put together very clean and the wire management very nice. It runs Lockheed Martins P3D Sim maxed out. SO that means it can run just about anything else. Highly recommend for gamers or people who need lots of power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid PC - 4 Years on and work like a Tank.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it since 2018. Unfortunately, the same model is no longer available but still want to leave a review. It's built like a tank and can handle almost anything you throw at it. Good job CyberPowerPC team.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love the Cyberpower PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now only buy the Cyberpower PC desktops, I used to buy other brands but these out power any other system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the same problem as Fiddle88, I returned to bestbuy. I brought the Alienware Aurora instead, and I never being more happy.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Shinducky,

      Sorry to hear about your experience. We already recommend you contact us immediately should you ever run into any issues with the PC as we are usually able to resolve it over the phone. We understand that you have opted to return the PC. However, if you should ever have another in your possession, you are more than welcomed to contact our tech support agents for any assistance.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:00AM - 7:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rated 1 out of 5 stars

    Failure

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away from this product. PC stop working within 24 hours. Very disappointed as I was really excited for this computer.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Blazing, I'm sorry to hear about your experience with the PC. We always recommend that you contact us immediately as we are usually able to resolve any issue over the phone. If you are still in possession of the PC, please feel free to contact out tech support department. Tech support: (888)937-5582 - CyberpowerPC Support Hours of Operation:M-F: 8:00AM - 7:00PM PST
      Sat: 9:30AM - 3:00PM PST

  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Nice memory

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the design, nice memory, and alot of RAM for a PC.

    I would recommend this to a friend
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