Customers enjoy the auto unlock feature of the Bluetooth Smart Lock, finding it convenient and reliable. However, some users have experienced issues with the app connectivity, reporting occasional difficulties in connecting the lock using the app.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
Rated 1 out of 5 stars
Womp wimp womp
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I may not be the most clutch Akley advanced person on there however using a doorlock I figured I could handle after installing it and tinting to use it it made a funny noise it wasn't catching on track figured it was just the motor continue to use it until one day I come home and it is not on the latch or on the track but it will not open my door to my surprise it took me three seconds to try the outside lock until it came off of the door which I was able to just simply open the door in three seconds convenient yes but not at all worth the effort especially when it took three seconds to pop it off from the outside. So it all as the doorlock it sucks however I do have a plan that loves it so if you have any succulent plants they find it to be a good hope I have enough paperweights going out of electronics
No, I would not recommend this to a friend
Rated 3 out of 5 stars
GOOD.....SOMETIMES
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This reviewer received promo considerations or sweepstakes entry for writing a review.
THIS DOES NOT WORK WELL WITH ANDROID, IT IS SPOTTY ON THE CONSISTANCY OF IT WORKING. OK MOST OF THE TIME WITH APPLE
No, I would not recommend this to a friend
Rated 4 out of 5 stars
THE BATTERIES WENT DEAD IN 2 WEEKS
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I EXPECTED MUCH MORE FROM THIS PRODUCT, tHE FEATURE RUN SHORT ON MY EXPECTATIONS
I would recommend this to a friend
Rated 1 out of 5 stars
Waste of Time
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This reviewer received promo considerations or sweepstakes entry for writing a review.
At first the unit seemed like it was a quality product. This need as soon as installation began plastic base did not fit properly and would strip if mounting screws were tightened enough to keep lock from being lose. Motor sounds like there is no way it will last longer than a few months.
Worst problem was the operation of the unit, inconsistent at best many times the unit will not lock or unlock completely but thinks that it did so time is required to reset unit to make it work. Numerous Bluetooth lockups and worst of all when ever I use it I have this feeling of I hope it works this time.
I bought three of these and they all exhibit the same issues (the only consistency I have seen from the Danalock)
This is more of a tinker's toy rather than a home automation product that will make your busy life easier. More of a novelty than an actual security device.
My experience and time wasted was so bad that I'm going to give up completely on any lock of this type. I had considered the Kwikset Keva if this product failed but based on reviews those customers are not much happier with it.
All three are going to be returned as soon as I can make up the time I lost playing with the Danalock.
No, I would not recommend this to a friend
Pros mentioned:
Auto unlock
Rated 5 out of 5 stars
Danalock = No worries about lost keys!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So happy that I found Danalock, I have been looking for a solution that allows my entire family access to our home. The installation was easy I followed the quick start guide and didn't have any problems. Only needed a screwdriver. I have an iPhone 5 and my kids have samsung phones I was able to install the app and add the lock. We have all been able to use the knock to unlock feature and auto unlock. I can easily check the activity log to see who is in or out of my home. I plan on sending a key to my dog walker so she can easily lock and unlock the door on a schedule that works for me and the dog! The lock is unobtrusive on my door and blends in zen style home. The best feature is I never have to worry about where my keys are, and no more calls from the kids saying they can't get into the house, no more wasted time running around my home looking for misplaced keys, just grab my phone and I m good to go! For the price this product is fantastic!
I would recommend this to a friend
Pros mentioned:
Auto unlock
Rated 5 out of 5 stars
So Convenient - Love it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We have a small office with people in and out all day. Often times it goes unattended during the day so this smart lock now allows us to keep the door locked. The cool thing is that I can give access to as many people as I want. I can also see when they come and go with the activity log. It is very access for all of us now and the auto lock unlock works well with our iPhones. You might want to make sure to disable auto unlock when you are inside your home/office as it is recommended. All in all It took some time to install and figure out, as trying to do the installation without reading the instructions failed so we had to do it the hard way and follow the instructions step by step…and we had to reboot the app a couple of times, but once we got it up and running, it has been perfect and it makes everything much more convenient for us.
Build quality looks good, and the lock motor/mechanism works very well - hopefully lifespan will be good since it gets cycled dozens of times each day.
I will put through the test for few weeks and might buy one for my house if all stays well.
I would recommend this to a friend
Pros mentioned:
Auto unlock
Rated 4 out of 5 stars
Retrofit over my existing deadbolt-works well!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been looking for a smart lock for a while and I did not want to change my deadbolt so I decided to give Danalock a try since it's one of the few locks out there that fits that need.
The box does come with a quick install guide but I had to go to their website for a more detailed step by step instructions. It took me about 30 minutes to get it mounted on my door as I am not that handy myself.
Once installed, the unit looked great on my door. I liked the fact that you can touch the lock for 1 sec to lock and press the it for 3 sec to unlock.
I downloaded the App for Galaxy S5 and it was a quick setup...I like to mention that it does take a while to get used to the App but I was able to send invite key to my wife's iPhone and I had no issue with that.
One feature that my wife is crazy about is the auto unlock, you only need in proximity of your door and it will unlock your door...that can come in handy if you are carrying lots of groceries.
All in all, the device looks solid so far and functioning great. The app could have been a bit more user friendly otherwise I would have giving it 5* review.
Bottom line- I am happy with this purchase and I would recommend it to anybody who is looking to get rid of their keys.
I would recommend this to a friend
Pros mentioned:
Auto unlock
Rated 4 out of 5 stars
Nice product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the product. It does what it promises. Like the auto unlock feature. I haven't seen any issues yet.
I would recommend this to a friend
Rated 1 out of 5 stars
Bad baseplate
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The product looks fabulous however the retrofit baseplate is cheap garbage. it may look awesome, but the plate that you mount to your door is easily stripped and the screws will go through even with a small amount of torque. it was designed for screws with slanted underside not flat. also i ran into another problem with the plastic fittings that go on the shaft that comes out of your lock thats used to unlock and lock your door. mine was too long and had to be filed down a bit which is not a problem but annoying none the less. company should re-design there mounting plate
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Waste of time and money
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was very excited for this product, and I have had it pre-ordered on another site for quite a while. When I saw that BestBuy had it in stock and on sale even, I canceled my other order and picked one up the same day. Very easy with online payment and in store pickup.
Installation was easy, and I got it to pair with the phone with no problems.
This is where my excitement ended.
The app continually forgets the key, so when you walk up to the door and expect it to unlock, it does not. You have to open the app, and go into settings, and refresh key. At this point, the lock may or may not open on its own.
Once I was home, the lock would continually lock/unlock while the phone was just sitting on the table. The only solution was to turn off the auto unlock feature, which in turn makes the device useless.
It takes longer to get your phone out, unlock it, open the app, refresh the key, press unlock, wait for it to think, and hope it unlocks. For now I will stick to the old fashioned key.
Definitely bummed that this promising item turned out to be completely useless.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Amazing Product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I just purchased the new iPhone 6 and I was able to install the app and add the lock. I have been using the app to control the lock and it so cool! Just imagine being able to lock and unlock a door just by clicking a button on your smartphone! This is definitely one of the coolest and most useful products I have ever purchased and I recommend it to anyone who is in need of a high tech useful item.
I would recommend this to a friend
Rated 1 out of 5 stars
Awful Product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I never write reviews. This product is so bad I had to warn people. First, this product replaces the latch and plate inside your door. For kwikset and other locks you need a hacksaw to shorten the post on your existing lock so this device will fit. This is not a trivial undertaking. Several hours later, finally installed. The app is not intuitive..changing motor speed, direction, turn angle...lots of trial and error before it finally manipulates your lock correctly. Thinking I was all done, sat down for lunch...checking emails inside my house...the "autounlock" feature kept unlocking the door (while inside, 10 feet away). Day two...come home from work, app would not unlock because the "key was invalid". Uninstalled and returning tomorrow. The point of a lock is to 1) stay locked while you are inside, and 2) open when you need out/in. Failed on both accounts. Luckily the trimming I had to do to the old lock didn't stop it from functioning when I switched back....barely still fits. Don't buy this product.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Dana...not!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Not ready for prime time, does not pair with all smart phones, I have a new galaxy note 4 could not get it paired up. The lock did connect from time to time using the app but for the price to many flawless.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this for my house because they have kids and they always open and close the door and when the go to school they always loose the keys I now unlock the door at a certain time after they call its very secure would recommend for anyone.
I would recommend this to a friend
Rated 1 out of 5 stars
Concept NOT Reality
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This product should work but it doesn't. It's just not there yet. What a waste of related time and money. I have no choice but to uninstall this and return it. It's not reliable enough to use to lock my house.