Customer Ratings & Reviews

This was from my dash cam install.It was already installed and already had my rear cam.All I wanted to have done.Was it be hard?Wire, that's what they did very reasonable.Very good guys and not bad price considering very happy good job

Ben is the best. He has worked on my vehicles a few times and every time he has done an outstanding job. Very thorough, explains in detail what he did and how to use new product and he's super friendly. Very impressed and pleased with Ben and Best Buy.

The Nextbase 322GW may be a middle of the road dash cam but the video quality is excellent from both cameras. Katlyn at the Best Buy in Reynoldsburg Ohio did the install and did an excellent job and was very pleasant to work with.

I am very pleased with the Geek Squad installation service. It was very easy to schedule appointment online. The work was done on time, as promised. The quality of installation of the dash cam is exceptional.

Best buy has great and fair priced in store installation service. Quite impressed they are quick and clean and do the job right the first time

I believe I was given an hour and a half work estimate to get it installed, yet they got it done in about 45 minutes. Speedy service, and have not had any issues with the installed camera.

I have had the team at Best Buy install 2 dash cams and they are great and do good work! We will be back to have the 3rd one installed as well.

Fast and flawless installation-nice work-finished ahead of stated time

I had purchased another vehicle so had Best Buy remove my dash cam and then reinstall the dash cam into the new vehicle. The Teck was very good, and I was happy with his service.

Despite the 5 stars, my experienced was a mix of confusion, frustration and delight. If I could split the stars, I'd give: *1 star for the purchase steps (misleading and long-winded with very poor information about the install), *1 star for the pick-up (Although they had the camera, I could only pick it up at the install schedule. I could have used it in my other car. On the day scheduled, I parked at the install bay but was told I needed to go to the pick-up counter first, get the item, and bring it to the installers - very poor), and *5 stars to the guys who installed the camera, because they went beyond what I had ordered to deliver the best solution they could. If you want to know more details: Ordering process (install only): 1 Star. Why? Read on. There are 3 ways to install a dash-cam: 1) Hang it on the windshield or dashboard and run the wire that comes with it and plug it into the cigarette lighter. Anyone can do it. 2) Using some extra equipment (a kit), connect it behind the dash to the same wiring as the cigarette lighter, so you don't see the plug and the camera turns on and off as you turn your car on and off. 3) Using a more elaborate kit, wire the camera to a constant power supply in the fuse box, so the camera is on all the time and is able to record while the car is parked. Although BestBuy offers these 3 types, when you buy a "professional installation" - and they ask about the car model, year, etc to come up whether they can do it and for how much, they do not describe what's included, and there's no place to find out. It turned out it was option 1 above, which does not need to know what kind of vehicle you have! But the price is the same to do any of them. Pick-up: The instructions were to go straight to the install bay at the back of the store, but the installers told me they didn't have the camera and that I had to go to the pick-up counter to get it. Ok. But it seemed VERY inefficient. And I had forgotten my mask, but they got me one. Install: The guys were very nice and competent. I discussed with them my frustration with the ordering and they said they could install it any way I wanted, as long as they had the kit, which apparently has to be purchased separately, but BB never gave me any clue about these options. They told me it was going to take about an hour to hour and half, which I thought was long, but gave me time to go eat lunch nearby. Well... It took them less than half-hour to finish, but upon arrival they gave the good news that they did have a kit for option 2 and the install was very neat. They give you a one-year warranty, so that was good to know too. So the information BB gives you about what you're buying for install is poor, which can affect the service at the end. Their schedule was a few days full, but reasonable.

Very quick install. Mr. Shaun R. is deeply knowledgeable in installing electronics for any vehicle. I highly recommend customers who want excellent installation services to ask for Shaun R. I have a second vehicle to install another camera. I have scheduled my appointment with Shaun R. I am incredibly happy.

Alex and his crew are outstanding! I only use Best Buy for all my electronics needs and services. Thanks folks!

I have been using Best Buy car installation department since 2008 and always they do the best install with no problem. I just had my car dash cam installed to my brand new car. The installation process went very smoothly.

INSTALLATION WENT WITHOUT ANY PROBLEMS AND THE TECH WAS GREAT

The installation was very professional the wire is not hanging out under my dashboard like other companies. The service was great. Very good customer service.

They were very professional and very helpful. Thank you for the service you provided

The girl originally assigned the install had no clue what to do. She was going to just have the wire hang down the middle of the windshield. Thankfully, there was a guy working that knew what he was doing and we had it installed correctly. Nothing like having the same camera installed in your 2 other cars and having some clueless installer tell you she "doesn't do it like that". Best bet is to go to Pineville or Mooresville and have your items installed.

Initial installation went well as well as the GS Tech's (Mario) review of the basics of the Thinkware U1000. The install needed a little tweak since my rear window slides up and down so it had to be mounted to roof frame. Tech also recommended a harness so there would be no splicing it would be a plug and play hookup. I liked this since I am familiar with basic DIY installations and the harness would provide a plug and play-like "factory" install. Good recommendation. Note: You should be aware that if you have any UV treatment to your windshield you may get a "rainbow" effect to your recordings due to the combination of treatment with the anti-glare film disk or treatment of dash cam lens. If you vehicle windshields / window comes with factory UV tint treatment you have to live with it or not put on the anti-glare disk over your camera lens. That brings me to the 1) removal of camera 2) then the UV film removal by the after-market provider of UV on my windshield and 3) reinstall of front window camera. Best Buy Tech was understanding and the reinstall took about 30 minutes. Hence, I would suggest you either pay the marginal amount of $60 for GS to install (or free if you are a Total Tech Subscriber) to insure your investment operates properly and avoids any hiccups....peace of mind. I was thinking of all the other neat add on's I could get installed maybe even a heads up dispaly?

Installation was fast and looks great, staff was very friendly and answered all my questions.

Good for the price, sometimes takes a few tries to connect with app