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Customer reviews

Rating 4.3 out of 5 stars with 444 reviews

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  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 444 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful and versatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding sytem, with a study build and great options to expand and adapt. Ease of set up and use for both home theater and wireless speaker home systems across all platforms. Great continued customer service and system support through product updates both in functionality and system issues if any. A few things perhaps future improvements through software updates could expand the options to create a full remote app. for use with the system that can also mirror and see the system menu options through evey output, currently hdmi only accessible to view to adjust options with included remote, but as I stated fully functional but, options with the current expandability would greatly make for ease of use. Also perhaps abilty to pair other w series speakers not just as additional sets but to expand as in a truely 5.1 or 7.1 adjustable soundstage. Again all about the consumers versatility and tastes, but fully satisfied definitely recommend and worth evey penny. Very efficient system in all uses. Great production of sound quality wirelessly vs Bluetooth compression of sound. 5 stars all around.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    An amazing solution for your Home and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best solution for both Music and TV. The sound quality is so much better than Sonos. Sonos started the wireless space by leveraging their technology, but you cannot beat the sound quality from the W Studio. The W Studio soundbar and the subwoofer are so much better than anything Sonos has. From a technology standpoint, Def Tech uses of DTS Play-Fi just give more support that Def Tech knows the importance of have great sound and using DTS Play-Fi technology provides that with uncompressed audio. Yes, Sonos App is much better. As many of you know, technology changes all the time I am sure Def Tech will add more music streaming support (I hope) to their app, regardless great high quality audio equipment is harder to find.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Sound Quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this sound system for about six weeks and it is has met my expectations. My home sounds like a movie theater.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality
    Cons mentioned:
    Connectivity, Remote control

    Rated 4 out of 5 stars

    Immerse in transduced joy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Definitive Technology W Studio series is truly ambience of pure joy - unparalleled highs, well balanced mids and steamy low end bottom to make any movie going experience amazing. Definitive Technology has been manufacturing incredible audio speakers at an affordable price. First let me state my background to my review. I have experience working with many incredible reference speakers in audio/studio industry. My background has been in professional studio consultation dealing with Tannoy, Mackie, KRK and Yamaha just to name a few. I worked along side with Dr Dre, Richie Sambora, The Wallflowers, Joe Sample, and Mary J Blidge. Why am I taking the time to write this review? I believe this product by Definitive Technology is by far the best sounding surround unit to compliment your movie experience. The center bar is bright and well tuned with the mid-frequencies that it makes this product easy to just plug and play directly into your entertainment system in your entertainment room. The setup is clean, well built, and durable through wear and tear for years to come. However, if you are a Bluetooth addict and love Bluetooth pairing - it won't have that feature. It does however support WiFi streaming inside your home network for a better stable connection with less latency, lag, and noise. Cleaner richer and fuller music and movie experience including a wireless subwoofer that can be placed anywhere in your entertainment room to be immersed in rich clear distortion free balanced lows. Definitive Technology definitely built a great sound system that will last way past other systems at similar or lower cost products. Only visual impact I feel about the product is that cloth finish lowers the overall built quality put into W Studio. The remote control could have used infared technology response and built more durable. It just feels so flimsy and cheap that it takes away the incredible craftsmanship in technology your ears experience.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Great Sound, Seamless Connectivity!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the W Studio system set up in my living room, wired to my 65inch TV and also utilize wifi (wireless) through the PlayFi app. I bought three of the Polk Audio S2 speakers also, and they are currently in my dining room, kitchen and bedroom. One of these S2's is rechargeable, so I'll also use it outdoors once the weather breaks. If you are looking for a wired, wireless or multi-room system, then these are the ones to buy. The set up was relatively easy for me, an average Harry Homeowner. I have Verizon Fios and had to initiate the wifi connection a couple of times. I play these speakers often and ongoing connectivity has been consistent. The sound is unbelievable while listening to music or watching movies. Using the free PlayFi app, I have set up the multi room "zones" and I'm able to play the same song or different songs in each room, with functionality such as switching songs & volume controlled directly through the app. I mainly play music using my Samsung (Android OS) phone and my wife plays iTunes and Internet radio via her iPhone or iPad Mini. WE LOVE THIS SYSTEM! Kudos to Definitive Technology for an awesome product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Product does not justify its price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firstly sound bar sounds great and subwoofer gives you enough rumble to shake the walls of the room you put it in. Undoubtedly this product will please your ears and fool your brain into real-like but simulated 5.1 surround sound experience. But it really lacks in several other things such as connection interfaces, extensibility and seamless integration with T.V. Below are the things that I think would prod you to pursue other options: 1. No 4K passthrough - This means you have to connect all your devices to T.V. and connect sound bar T.V. with optical fiber cable. This leads to several other problems such as you can not view your soundbar menu on t.v. screen and you have to just assume that click of the remote button works :) 2. Def tech app sucks - App sucks so much that it takes away the pleasure that you experience while listening to this well-crafted sound piece. You can only use app when you are streaming content through app otherwise you have to use remote. App does not seamlessly integrate with several US music apps and not at all with music apps of other countries. 3. No Bluetooth - App does not integrate with several of the music apps and soundbar does not have BT. If you use anything other than Spotify, Pandora and few other apps then you can not stream content to soundbar. Spotify free subscription does not allow you to stream to soundbar as playfi technology that soundbar uses (as a BT replacement) is only accessible under Spotify premium. 4. No Airplay - PlayFi technology that soundbar uses has Airplay specification built in but DT did not choose to implement it and this takes away the freedom of streaming music wirelessly from Apple devices. IMO DT has never made any upgrade to this product post its launch around 5 years ago and hence it does not provide new features and hence IMO it won't be future proof either. 5. Limited extensibility - you can extend soundbar with small def tech speakers that sync up wirelessly with your soundbar but , but ,but all 5 speakers work only when you stream content from its sucky app. You won't be able to watch your movies with real 5.1 experience. IMO there are 2 reasons for this: 1. Soundbar already simulates 5.1 experience for you, which is actually magical and very precise but IMO it can not beat real 5.1 speaker system. 2. App groups speakers as PlayFi device groups and can control what each group plays whereas soundbar does not have any such capability when it comes to its digital optical input signal processing. 6. Does not turn on/off automatically - Its not intelligent enough to turn on and off with your T.V. by sensing signal on its optical cable. All these compromises at the price point of $1200 is too much to stand with.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Design, Easy setup

    Rated 5 out of 5 stars

    Top of the line. Premium product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never heard of this brand until the sales guy at Best Buy took me to the Magnolia theater to listen to it. I was blown away. Easy set up. Better sounding than similar HK system which this replaced. Sleek minimalist design. Powerful clean bass. Easily the best soundbar out there.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best I've Heard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is probably as good as you can get as far as soundbars, and that is reflected in the price, which is substantially higher than other soundbars. The noticeable differences from what I've had in the past include more distinguishable voices, and louder voice as compared to background noise, overall clearer sound, much louder while clear, and deep bass. This soundbar also allows you to use a DT app on your smartphone to play music through. It operates through WiFi and not Blutooth, as many other music players do on soundbars. So, you have to be on the same WiFi network as the soundbar when playing through your smartphone. Some people would rather have BT. Not me, the WiFi is much more responsive, there is no lag, and as long as your WiFi is up and running, you will have quality streaming music the entire time. I have had problems with BT on soundbars as soon as I'm further than 10-15 ft from the soundbar. WiFi will work as long as you're on the same network. This app works well with music you have purchased on your iPhone, which isn't a problem at all. Some platforms out there don't allow you to play purchased Apple music - such as Chromecast - which I have in my basement. Chromecast is more set up for Pandora-style internet music player apps. The Definitive Tech app is set up for both internet music AND music on your phone which you have purchased. Although, in order to use (one of the internet music player apps) you have to be a subscribed and paying member, and not just a basic, free member of the app - although I can't remember which one, either Pandora or Spotify? Whereas, you can be a basic member of the service and still play through Chromecast. The difference is that DT is an application, in which all the music is played through. Chromecast is a way to send music to a location through the app that you're using. If that makes any sense...

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Price, Sound quality

    Rated 4 out of 5 stars

    Almost as good as Bose SoundTouch 300

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the W Studio system for $699, which is half the price of the Bose Soundtouch 300 soundbar and subwoofer combination. The clarity and crispness of the Bose set is slightly better, but for half the price, this is a better value. The W Studio bass is very loud and the soundbar and subwoofer feels solid and well made.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great sound, somewhat quirky wireless system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased several of the definitive pieces to provide us in house sound. We are overall very happy with the sound we are getting and the Sound Bar is the best of the components. On Audio Alone this unit rates 5 stars. I dinged it a star for it's lack of Bluetooth and because The PlayFi system they use to manage wireless communications has had issues from time to time. The situation for the sound bar is a little trickier as it is connected to the TV directly with an optical cable and sometimes PlayFi can't get control of the Sound Bar back from the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Hdmi arc

    Rated 4 out of 5 stars

    Great sound, great features, wish it had HDMI ARC.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great features, wish it had HDMI ARC. Support is great too. I spent over an hour chatting with them. I had some DLNA issues and I provided packet captures of the request/response. They got back to me with some hints, but I am still waiting on an actual fix. We'll see what happens! Unfortunately, I ultimately had to use TOSLINK and use my Samsung TV as the "receiver" for switching TV/bluray. The comcast X1 cable box seems to not be able to properly negotiate HDMI through the soundbar :( Support seems to think it may be doing something with ethernet over HDMI.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control, Volume

    Rated 3 out of 5 stars

    Decent sound but a few drawbacks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup documentation isn't step by step and the documents are in different places. Calling support meant getting a call back but they did call back that day and were very helpful. You have to download apps to your phone to set it up for wireless music playback but again the documentation about which app you need and steps to go in is not very good. The feature for programming other the codes from other remotes to the soundbar doesn't work. There are no EQ, bass, treble or surround settings adjustments. You can adjust the overall volume, sub volume and center volume that's it. You can't add other wireless speakers to this unit to make it a true 5.1 system but you can do that with the smaller version of this soundbar. Last drawback is the soundbars overall volume could be a bit louder I have a large room and it this unit struggles with movie sound effects not the sub that's fine only the sound bar struggles. I got this on sale for $400 and while the overall sound is good and dialog for movies and TV shows is clear I wouldn't recommend this at the full $1400 price. At $400 it's not a bad deal but research on this unit leads you to think you can add wireless units to it and that with the apps you can modify EQ settings etc... and you can't. Knowing what I know now I'd certainly audition other units especially the smaller version that can expand with wireless speakers before buying this one again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Price, Sound quality

    Rated 5 out of 5 stars

    Awesome Sound!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful sound bar! Easy set up! Awesome sound! A little bit pricey but I got a very good deal on an open box. Almost half the retail price. Looks and works like brand new! Did I say it sound great?! Thanks Best Buy for a great price! Thanks Def Tech for a great sound bar!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Top shelf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this on sale and have been thoroughly pleased. Used this to replace an old Denon surround setup since I wanted to declutter. The soundstage isn’t as wide as it once was but the sound in general is great. Dialog is clear and forward while the bass was initially overwhelming, it got better once I found a good acoustic spot for the subwoofer. HDMI switching works well and it plays nicely with my Harmony remote. The most pleasant surprise was how it handled music in the “music” mode. Not audiophile by any means but sure is a fun listen from directv streams. Understandably it’s not 4K compatible but it’s gonna be a bit before I transition from regular Blu-ray. If you don’t need 4K or Bluetooth, this will work!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price, Sound quality

    Rated 5 out of 5 stars

    love this soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this soundbar was somethign i have been saving up for, but it actually went on sale and i purchased it. best investment ever now i can hear my tv loud and clear. very simple and easy to put together but love the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sub and soundbar sound great, fills room. Clear even when loud. Sub will bump the room if u set it to..Fairly ez set up. Would have kept, however i wanted surround sound and W Studio is not made to link to the W7's i bought. Had to return for the W Studio Micro, great sound too but wouldnt connect to W7 either.. I do highly recommend this W Studio set up for sound and quality if all you are looking for is a sub/soundbar only.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar and subwoofer. The only drawback is we have a Samsung TV and with a Samsung sound bar, we can control the sound bar and tv with the same remote, but we couldn't with this soundbar. Maybe it’s our older tv that’s the problem, but something to look into when purchasing if you want to consolidate remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Quality Sound, Easy Set Up, Sleek Look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great sound system! The soundbar produces crisp sound and the sub hits perfectly. Easy overall setup and connects great with my homes network. Only complaint is the remotes short range1

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    One of the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar with wireless sub is truly a quality piece of audio equipment. I bought it about a year ago for my living room set-up. There was a special running at the time and I got the sound bar for a much better deal. The sound quality is superior than even my old bose system. The sound is crisp and the base is powerful. I seldom even have to turn it up over halfway as it's probably more than my living room needs. Haven't had a single problem with it. And since the Subwoofer is Wireless I can put it completely on the other side of the room and not have to worry about wires getting in the way.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must buy... if you can afford it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical of a sound bar giving even a decent simulation of 5 channel sound but this one does the trick. Yes, the front end menu and apps are very poorly designed and offer little in the way of really making use of this system. But that can be updated. The sound from this system is very solid given the overall size of the package. Right out of the box, I played an action movie and was impressed with the overall depth of sounds this system put out. The sub is small but offers enough boom to let you know you have one. It won't shake the windows, but it's perfect for a smaller space. Is it overpriced? YES!!!!!!! But does it deliver what it promises? I believe it does. Having gone from a very large, expensive receiver/tower speaker set up to this (due to space limitations), you don't have the myriad options that a full-blown system will afford you. But if you are looking at sound bars, then you shouldn't be expecting that. And if you are, then you are delusional and I doubt you really grasp the concept behind a soundbar system. That aside, this system looks great and sounds great. You can easily make out all dialogue yet still get the deep booms when the explosions come. I don't use this for music, only TV and movies. To quote Ferris Bueller, "If you have the means, I highly recommend picking one up."

    I would recommend this to a friend