Customer Ratings & Reviews

Would have given 5 stars, but I have one little thing I am unhappy about, it doesn't print from an Ipad or Iphone

PRO: Excellent color saturation and great dense blacks. A color laser with this print quality usually costs substantially more, as in thousands. Easy Wi-Fi setup if you follow the instructions. Quiet operation, very reasonable consumables costs. Features a 'stir' function to help get that last bit of toner from the cartridge, or to freshen the toner if it's been left sitting for an extended period of time, as in a vacation home. Excellent web interface for administration. Adjustable fuser temperature can be changed for altitude up to 3,000m, great for high country. Easy software and firmware updates via Dell. Can be set to email user when toner is low, problems, etc. CON: There are two major issues in how Best Buy advertises this printer. #1: iOS compatible using a Dell app downloaded through the Apple Store. That is wrong. That app was pulled from the store Jan 2015, today is 08/27/2015. Dell replaced the app with 'Document Hub' at the app store. While it allows *very* limited printing from an iOS device, it is not what the average user would call "compatible". It is a "workaround". If you want to be able to print from anything in your iOS device by clicking the box with up arrow > print. This will *not* do that. It will print a pdf providing it is not password protected. Password protected files will not print. It will print a web page reached through the web browser lunched from within the print app, but not one you were surfing. No mail, no notes, etc., etc. Will it print? Yes -- but not in the way one would reasonably expect from the published specifications. #2: This printer is also advertised as a 'duplexing' printer. It has software programming to allow *manual duplexing*. Send it your print job, print one side, turn the paper over and put it back in, then tell it to continue and it prints the other side. Is it duplexing? Yes, but not the way people normally expect. It is *not* an auto-duplexing printer. SUMMARY: I would recommend this as an incredible value in a color laser printer for a PC environment. I would not recommend it for use in a mixed environment where iOS devices need to print. CONCLUSION: I returned the printer to BB and bought a Brother HL-3170CDW because I have mixed user devices. The print quality is not as good, but it works with iOS & PC's, and auto-duplexes.

I am very disappointed. This printer does not auto duplex, does not connect to Google Cloud Print and will not accept ANY paper from thin regular paper or photo paper. While the print seems nice - there are other brands in the same range that offer LED printing with features that are necessary and convenient., Returning it tomorrow. Have already ordered another brand.