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Page 1 Showing 1-7 of 7 reviews
Pros mentioned:
Battery life, Display
Cons mentioned:
Noise issue, Trackpad
Rated 3 out of 5 stars
middle of the road, not the best
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this laptop from Best Buy to add another computer to my home (needed for home school/work), in addition to some Apple devices I have.
I have not owned a Dell for many years, my wife has a work=provided Lenovo, I use a macbook pro, and my children each use a chromebook. After receiving this computer and setting it up, I found it is adequate for our needs, with enough power to handle some games my kids will play as well. The display is nice, keyboard is nice and the ability to flip to tablet mode is also nice.
However, I was reminded of issues of old with this laptop. Issues I have completely forgotten about since I have not experienced them in such a long time. Perhaps I am spoiled with using a dual-boot platform on my macbook pro - because I've had a fairly pain-free and pleasant experience with it both on macOS and Windows 10.
Some portion of the hardware underneath the keyboard on this Inspiron14 - makes a familiar high-pitched electrical noise - the kind you can hear if you're in a completely silent room and reminiscent of your typical household device chargers you'd plug in to charge your dyson or the battery of a cordless drill. i put in a service request with Dell, they responded quite quickly, sent the laptop to them and they replaced the mainboard as well as a few other things. but the issue remains. i am not pleased with that. although this issue is not necessarily a deal-breaker and the computer is fully usable, i am disappointed that in the year 2020-2021 people have to deal with this.
The display is crisp and sharp, colors are good. However this laptop has light bleed from the upper right corner, most noticeable when the display goes dark. it is not obnoxious, and doesn't affect color and display much during use. Just something to note. All backlit displays have some form of this to some degree. Display hinges are too firm to use 1 hand to open the lid. The only mainstream brands i can think of that actually pay mind to this are Apple and Microsoft. How expensive of an implementation would that be anyway (I'm guessing not a lot compared to other component costs), but sadly that feature - one that enhances value and usability here - is absent from the Inspiron14.
I like the keyboard on this laptop, not loud and keypresses are smooth and register correctly.
I don't like the trackpad on this laptop. I typically turn off 'touch' and use the physical left/right buttons around the bottom of the trackpad for mouse clicks. the clicks require too much pressure to register, that is an annoyance and makes the user experience less enjoyable.
Battery life is pretty good, I can get a whole day so far but it is not consistent usage. I have not taken measurements or times, but it looks like this laptop isn't insanely power hungry and you'd easily get 6 hours out of it with a balanced power plan in Windows.
Overall, it isn't such a bad laptop for everyday use, but given my observations - I would have instead opted for an Intel-based macbook and paid the additional money. At least with that, I know I will get better hardware (so be it I'd have to pay more to match RAM and Storage) that I am sure will get me 5 years without any issues.
I am approaching this review from the POV of owning a 2013 15" retina MBP, which is still functional and have not had issues over the years.
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
CS7004,
Thanks for your review and we're happy to hear that your computer is working well for you for the most part. If you have any technical questions about your computer you can check our Product Support Page here: https://dell.to/308kVH3.
Best, Bryan 1-800-624-9896
Cons mentioned:
Noise issue, Tablet mode
Rated 3 out of 5 stars
Great computer, but with some problems.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had received my computer yesterday, it's easy to program and, it works very well, but I used for some hours, and when I connect my cellphone to the computer it starts to make a bad noise, and now when I put a video or something that makes a noise it starts making an annoying noise. With everything else it's a good computer, I recommend it 100%. I connect my cellphone with dell mobile connect it works very well, fast, and calls hear good and the microphone it's good. When I was doing a zoom call it says that the computer couldn't found my speaker, so I can't hear anything for some minutes. The MaxxAudio Pro works very well too. The tablet mode doesn't work very well.
I would recommend this to a friend
Brand response from YourDellTeam
Posted .
Armenta,
We're sorry that your computer is not meeting your needs. We'd recommend reaching out to Dell's Technical Support Team so they can help you troubleshoot the noises that you're hearing: http://dell.to/2sH7Qlm.
Best, Bryan 1-800-624-9896
Pros mentioned:
Design
Rated 5 out of 5 stars
Great Laptop
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its a great laptop for everyone. Its sleek, light weight and powerful to most of the software's. Its a perfect for students. I got it for my sister and she loves it.
I would recommend this to a friend
Pros mentioned:
Lightweight
Cons mentioned:
Speakers failure
Rated 2 out of 5 stars
Don’t waste your money.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not even two weeks after receiving this laptop the problems began. It wouldn't cast onto our smart TV. Called Dell and three sessions later (after accusing our internet and owner operator error) decided it was a Dell software problem. Then it wouldn't open for Zoom. That required a two hour session on the phone and they couldn't fix the problem. The next day, the speakers went out and Best Buy would not take it back because it was past 15 days. Even though there is a year warranty on it, Dell wont take it back until they have a chance to fix it. So now I will be without the laptop until (if) they fix it. I gave it at least two stars because it was lightweight and looks sleek, otherwise it would have been a one star review.
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
GBLinNJ,
We're sorry to hear about your experience with your new computer so far. We hope that Dell will be able to fix the issues for you so that your 2-in-1 will work the way you intended it to. Here's a link to the Product Support Page for your computer: https://dell.to/308kVH3.
Best, Bryan 1-800-624-9896
Pros mentioned:
Features
Rated 5 out of 5 stars
Dell
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Gave this as a gift to my cousin. She raved about the features of it. She’s a teacher and her students liked it too. No regret with the purchase.
I would recommend this to a friend
Rated 5 out of 5 stars
Great for students
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great size and weight for a student to carry around all day! The i7 processor is also great for coding projects.
I would recommend this to a friend
Rated 5 out of 5 stars
Executive
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
good product . good service. good delivery. would buy again.