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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 323 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Inspiron 2-in-1 16" OLED Touch Screen Laptop positively for its stunning OLED display, powerful performance, and user-friendly interface. They appreciate the included stylus and find the laptop to be a great value for the price. However, some customers mention that the laptop is a bit heavy and that they would have preferred more RAM options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 323 reviews
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Best Buy and Dell: CHOICES I DO NOT REGRET

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh man, I don’t even know where to begin… I needed a new laptop badly and decided to give this one a try.I decided Best Buy was the way to go, and I wasn’t wrong because they gave me the best customer service possible! Any questions I had, or any concerns were looked into, anything that confused me was broken down to me, and the response time was exceptional! As long as it was within their hours of operation, you had a perfect tech opportunity. Dell hasn’t let me down before, so let’s go for this interesting upgrade, right? Honestly I did question whether or not it’d be easier to break since it had this cool tablet display and you could freely bend it back and forth, and I didn’t appreciate the lack of a number pad, but I realized the majority of new laptops in any brand no longer have those… I fell in love with this laptop, the touch screen response is impeccable, and I don’t think I made the wrong decision at all. Thank you Dell, and thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good deal, good system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop for photo editing and this fit the bill. Specs are pretty good and even has a dedicated graphics card. Not the lightest computer but not bad either. You would pay more for an XPS but pretty much the same performance with this one at a lower cost. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 4 out of 5 stars

    Premium features for less

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a perfect laptop, but it is excellent for the price. The OLED screen is beautiful, the stylus writes notes accurately and it runs smoothly. My only complaint is for every premium feature it has, it should at least have a mid-tier GPU to play basic games without any lag, but I guess this is where you are saving money. The battery life is also just average, not great with heavy use. I use this for work and for school - the intel i7 is fast enough for writing code in a VM and I've had no issues with it. Overall - excellent laptop with premium features and average battery life. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 4 out of 5 stars

    Dell Inspiron 16.0 review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a really solid product. It's got decent RAM and storage for a laptop, and the Nvidia graphics card helps with making games look good. Good battery life and touch screen too.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Most budget, premium versatile laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most budget premium laptop. Touchscreen, 4k resolution, 2 in 1, 16 inch gaming laptop. Laptops with similar hard and software go for $2100 minimum. I consider this laptop a steal. Absolutely destroys all its competitors in the 2 in 1 space that can game, yet be used for high editing performance with high resolution. If know don't know what you want specifically in a Laptop, get this one and you are covered in all areas you might want, especially on a budget

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Stylus

    Rated 5 out of 5 stars

    Bedt laptop purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works really great. Its blazing fast and the stylusbis very much helpful. The fisplay is mesmerizing .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect laptop for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months and months of device to get for work / school with good display and battery life and this device is great. Very sleek and fast and great display. So far I’m happy with my purchase. Nice trackpad and keyboard buttons and I like that the power button is on the keyboard and no the side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer. Love whistles and bells! Good price. Just what I needed!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Power and Performance from Dell unbeatable Total T

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed & Performance with the latest in technology coupled with the Reliability of Dell and the expert support of Geek Squads Total Tech Support positions me to success in my Computer needs for my Business and Personal life. One word "Awesome"!

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Dell Awesome laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Everything loads fast and games play smoothly. I can connect my xbox controller and play my xbox games on there. Love that it is a touchscreen

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Del Inspiron 16.0

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop is a beauty, picture quality, features, flexibility, speed, keys functionality all so great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's hard to buy anything from people who aren't i

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe I bought a great computer.The sales person was very knowledgeable once.I found one.The only problem is I need to detaut more information on how to use this computer. I'm hoping there's some sort of class but wasn't offered anything.Had any problems and stolen software which took hours to get it taken.Care of still not sure if everything is installed. I've been to Best Buy several times and noticed that the sales people don't seem to care.If they sell anything they group together, talk laugh and ignore people who walk through the store.The person that helped us was walking by when we stop them to get help.At that point they were very knowledgeable.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Greetings DanielL,
      We appreciate you taking the time to leave a review of your Inspiron 7630 2-in-1 Touch Laptop. We are sorry to hear that you are experiencing an issue with using your computer. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. Below I have provided a troubleshooting link for your device to help resolve any issues you are experiencing.
      Inspiron 7630 Usage & Troubleshooting Guide: https://bit.ly/4cWOIGu
      If you need further assistance, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 5 out of 5 stars

    Well Built Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very sturdy. I have dragged the laptop to different places and it had held together. the processor is fast and the versatility of the it to become a presentation screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very nice 2 in 1, high res, touch screen laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop, it seems rugged and well-made. My only complaint is the small hard drive and that the largest drive you can install is 2TB. If you don't need a lot of space, this computer is quick, slim, and reasonably light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for editing video

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best choice out there for a budget editing lapto.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell inspiron

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and quality stuff with oled screen dell hurray

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Windows not loading correctly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only been using this computer for three weeks and it keeps crashing. (10+ times) Apparently the return period was brief and is no longer an option.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hey ABLA,
      We appreciate you taking the time to leave us your review. We sincerely apologize for the crashing issues that you are experiencing with your Inspiron 7630. I have provided troubleshooting instructions with the full article that can help resolve this issue.

      Here are the steps to help resolve your crashing issue:
      1. At the desktop, click the Search the web and Windows box and type "problem reports".
      2. Select View all problem reports viewing a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
      3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
      4. Right-click the line item and select Check for a solution.

      We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page here: https://dell.to/3khR75H

      You can read the full article on solving PC crashing issues here: http://dell.to/2u98Cct

      If you still experience any issues after you have finished troubleshooting your device using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam.

      If you need further assistance, we recommend using the toll-free number or chat link below to reach a member of our Dell Support Team.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    1 Year Later: Still Delivers Flawless Performance

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Dell Inspiron 16.0" 2-in-1 OLED Touch Laptop from Best Buy about a year ago, and it continues to impress me with its flawless performance and versatility. Performance Powered by the 13th Gen Intel Evo i7 processor, 16GB RAM, and NVIDIA GeForce MX550, this laptop handles everything I throw at it—whether it's multitasking between productivity apps, video editing, or gaming. The performance is buttery smooth with no signs of lag, even after a year of heavy use. Display and Design The 16.0" OLED touch display is breathtaking, offering vivid colors and deep contrasts, perfect for streaming, editing photos, or simply working. The 2-in-1 design and included stylus make it a creative powerhouse, ideal for taking notes, sketching, or designing on the go. The Dark River Blue finish is sleek and professional, and the build quality feels premium and durable. Storage With a 1TB SSD, I never worry about running out of space. The storage is lightning-fast, making boot times and file transfers incredibly quick. Battery Life The battery life has been impressive, lasting me through a full workday with ease. Even after a year, I notice very little degradation in battery performance. Verdict This laptop has been a reliable companion, effortlessly meeting all my personal and professional needs. I highly recommend the Dell Inspiron 16.0" 2-in-1 OLED Touch Laptop to anyone looking for a powerful, stylish, and versatile device. It’s worth every penny and continues to perform like new!

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Fantastic Performance and Stunning Design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Dell Inspiron 16.0" 2-in-1 OLED Touch Laptop, and it has exceeded all my expectations. The 13th Gen Intel Evo i7 processor ensures lightning-fast performance, making multitasking a breeze. The 16GB memory and NVIDIA GeForce MX550 deliver an outstanding graphics experience, whether I'm working on design projects or enjoying multimedia content. The 1TB SSD provides ample storage space and rapid data access, contributing to the overall speed and responsiveness of the laptop. The OLED touch display is nothing short of spectacular, offering vibrant colors and deep contrasts. It's a joy to use, especially in tablet mode with the included stylus. The Dark River Blue color adds a touch of sophistication, making the laptop not only a powerhouse but also a style statement. The build quality is top-notch, and the 2-in-1 flexibility enhances its versatility. In conclusion, the Dell Inspiron 16.0" 2-in-1 OLED Touch Laptop is a perfect blend of power and aesthetics. Whether you're a professional needing robust performance or a creative individual appreciating a stunning display, this laptop delivers on all fronts. I highly recommend it and would give it a solid 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen

    Rated 5 out of 5 stars

    Great Laptop for Everyday Use!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this laptop, and I must say, I really like it. The performance is excellent, with a fast processor that handles multitasking effortlessly. The screen quality is vibrant and clear, making it ideal for work, streaming, and even light gaming. The build quality feels premium, and the keyboard is comfortable to type on, even for long hours. The battery life is another highlight – it easily lasts a full day of moderate use. Overall, this laptop offers great value for the price and is perfect for anyone looking for reliability and performance. Highly recommend it!

    I would recommend this to a friend
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