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Customer reviews

Rating 4.7 out of 5 stars with 142 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Inspiron 16.0" 2-in-1 Touch Laptop's easy-to-use interface, beautiful screen, fast processor, ample storage, long battery life, reliability, and affordable price. They particularly appreciate the laptop's 2-in-1 design, touchscreen capabilities, and large storage capacity. However, some customers have expressed concerns about the laptop's fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 142 reviews
  • Pros mentioned:
    Battery life, Processor

    Rated 5 out of 5 stars

    Awesome Laptop & BestBuy Experience ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently acquired the Dell Inspiron 16.0 2-in-1 Touch Laptop in Dark River Blue, featuring an AMD Ryzen 7 7730U processor, 16GB of memory, and a 1TB SSD, and I couldn't be happier with my purchase. This laptop combines power, versatility, and sleek design in an impressive way. The performance of this laptop is outstanding. The AMD Ryzen processor handles multitasking and demanding applications with ease. Whether I'm working on complex spreadsheets, editing photos, or streaming high-definition videos, it handles everything effortlessly. The 16GB of memory and 1TB SSD contribute to a smooth and responsive computing experience, and the laptop boots up quickly. The 2-in-1 design is a fantastic feature. It allows me to switch between laptop and tablet modes seamlessly, making it perfect for both productivity and entertainment. The touchscreen is responsive, and the included stylus adds an extra layer of functionality, especially for creative tasks. The build quality is impressive, with a robust and attractive design. The Dark River Blue color adds a touch of sophistication, and the large 16-inch display offers a stunning visual experience. The keyboard is comfortable to type on, and the backlit keys are a bonus for working in low-light conditions. In terms of battery life, I've been pleased with its performance. It easily lasts through a full day of moderate use, which is impressive for a laptop of this caliber. While the laptop is on the larger side, making it less ideal for frequent travel, it's a trade-off I'm willing to accept for the powerful performance and larger display. In conclusion, the Dell Inspiron 16.0 2-in-1 Touch Laptop has exceeded my expectations. Its powerful specs, versatile design, and stunning display make it a top choice for both work and play. I highly recommend it to anyone in need of a reliable and high-performance laptop for a variety of tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen

    Rated 5 out of 5 stars

    Enjoying my new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using my Dell Inspiron for college and so far, everything has been great. Aesthetically, it's a very beautiful and sleek computer. I've gotten many compliments! My favorite features are the backlit keyboard (there are two brightness settings, perfect for working in dark places) and the touchscreen / "2-in1" because I can scroll through social media more comfortably (like in the second picture), watch movies, or do my readings for uni. I also really like the optimization of the screen space, with very thin edges. The aluminum chassis is a big improvement over the plastic chassis from a few years ago. The only thing that I miss from my old laptop is the numeric pad. I do mostly light work: browsing the Internet, working on Word documents, running commands on Stata... And I haven't had any issues. The fan can be a bit noisy, especially while updating the system, or if I'm using it while it's charging, but I haven't had any problems with overheating. It charges fast (about two hours when switched off) and the battery is enough to last me all day at the university. I am very satisfied with my purchase and I do notice a big upgrade compared to my last computer. I hope my laptop continues to perform as well as it has been doing so far.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected and more. Lightweight, fast, and easy to use. My opinion may be slightly affected by the fact that I'd been using the same Dell Inspiron 15 for the past 8 years, LOL, and was in great need of a new laptop. Figured if the last one could last that long, I'd stick with the same.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Dell laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good purchase for the price since it was on sale definitely a good work computer but the fans are a little loud. The battery can definitely be a problem. It lasts a decent amount of time, but seems to lose charge somewhat randomly losing somehow 30% in an hour to 40% an hour as for playing games on it newer games, you’ll probably have no luck, but it can run older games somewhere around Skyrim’s level. If you see it on sale it’s not a bad buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen

    Rated 5 out of 5 stars

    The process was so easy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop, turns on fast, finger print ID, long battery life, gorgeous blue color, CLEAR wide screen that is able to convert into a 16.5in tablet! Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad that I took my time in deciding which computer to get and where to buy it. Buying from Best Buy is a no brainer, but selecting a computer was tough. I use it for business and school, it is perfect for any of those uses. It's fast out-the-box and I can't complain about anything really. It bends all the way like turning a page back in a notebook, so it can be lapped or lay on a table. Stoked about this purchase, really good investment. Get it while it's hot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first Laptop very much satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice will using,this is my first laptop that I brought in my life,very happy with the experience I got,can't say my happiness in words.Thanks to DELL for giving this amazing experience and features .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what I need it to do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, as long as you take care of your laptop it will work great.

    I would recommend this to a friend
  • Pros mentioned:
    Processor, Screen

    Rated 5 out of 5 stars

    2023 Dell Inspiron Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing! Screen size is big [16in]. It has touchscreen capabilities [screen can be folded up to use as a tablet. [Very cool]. The screen is very bright and I'm able to see everything clearly without having the brightness all the way up. Backlit keyboard is great for nighttime gaming or surfing the web. The processor [AMD Ryzen 7 7000 series] runs very fast and beautifully. The total storage capacity on the laptop is 1000gb [1Tb] which is nice for smaller games, storing pictures/videos. RAM is 16GB. The device can efficiently handle large amounts of information at one time. Its a good general minimum standard. Large amounts of RAM will help with multitasking but will primarily improve performance in complex programs and operations like loading apps, browsing websites, and editing documents. The device is able to still preform well even with multiple tabs opened & games or apps running in the background. The graphics are amazing. Very sharp and crisp. I am finally able to run games on ultra/high without the game lagging or glitching out. The only thing you may notice is the cooling fans are a bit loud but is easily overlooked because the performance of the device is great! Depending on what you intend to use the laptop for battery is pretty decent. I can get about three hours use in before the 20% battery notification comes on. I also tend to keep the charger fairly close to me. Laptop has some weight to it [unless I am just weak] but not overly heavy. Overall I am very impressed with this new laptop. It exceeds my expectations and runs so smooth. I would recommend this laptop if you are just starting out gaming, if you have a heavy social media presence and need to edit alot of pictures and videos or would just like to own a laptop that runs great. If you made it to the end, thanks for reading my review and have a blessed day!!

    I would recommend this to a friend
  • Cons mentioned:
    Bios

    Rated 1 out of 5 stars

    Don’t Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for less than a month and it is extremely slow, gets stuck on bio upgrade. Worst experience and purchase this far.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi StephanieS,

      Thank you for taking the time to leave us your review. We are sorry you are experiencing slow performance with your Inspiron 16.0 2-in-1 Touch Laptop. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full article that can help you with slow performance issues with your laptop.

      Here's the steps to help you with slow performance issues:
      1. Run the automated tools in SupportAssist to ensure that the drivers are up to date and your computer is optimized.
      2. Restart the computer
      3. Run a hardware diagnostic test
      4. Scan your computer for malware
      5. Restore the computer using Windows System Restore
      6. Restore the computer to factory default settings

      You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r

      If you continue to experience issues, please reach out to Dell Support directly by using the toll-free number or chat link provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Jay@Dell Dell

  • Rated 5 out of 5 stars

    Oh what the Dell!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has turned out to be a nice laptop, although there was an issue concerning the way the wi-fi was operating. I exchanged my original with a replacement through Best Buy; they made that easy. After I fired up the exchanged unit everything worked but it still had the wi-fi issue. It would initially connect at 5G and then fall back to 2.4G and no matter what I tried it continued to drop to the 3.4G connection. I was on the phone with Dell Tech Support for nearly an hour to no avail, and that's when I went to the web. Sure enough, I wasn't the only one with the problem and the solution was easy. I disabled the wi-fi card, rebooted the machine from a cold start, and then re-enabled the wi-fi card; problem solved. The laptop had worked fine ever since. Other that that initial hiccup, it's been a great laptop so far.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop replacement and this turned out to be a great acquisition. I love the ease of the keep and the speed of the processor. I would recommend this to anyone looking for a new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Processor

    Rated 5 out of 5 stars

    Excelent computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a powerhouse! Its processor ensures smooth performance, while 16GB RAM and 1TB SSD provide ample storage. The stunning Dark River Blue finish adds a touch of elegance. Perfect for work and play!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Dell Inspiron Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found exactly what I was looking for on the Best Buy website. Needed a simple but reliable laptop. I have had not issues and ordering online was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop speed and battery life is good. Also you will get continually dell support for one year. So far so good. Very good quality and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Dell Inspiron - Excellent Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell Inspiron laptop is blazing fast and has all the memory and storage features we were looking for

    I would recommend this to a friend
  • Pros mentioned:
    Screen
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall, the product is good with a big screen, everything works well for the price, and a loud fan sound.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    My new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice laptop. It is very fast and very easy to navigate to find things i need

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying it runs great and fast. Easy to use. Have not tried all function yet. Only had for a month

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great overall, but needs better security software

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this laptop. The 16 inch monitor screen is very sharp and clear. Setup was easy, and I am NOT a techy, so that was important to me. The free built-in security that comes with this laptop was inadequate to stop some malware that sneaked into my laptop from some hacker. Would recommend purchasing some sort of alternative security protection.

    I would recommend this to a friend
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