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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1498 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are pleased with the Inspiron 2-in-1 laptop's large, responsive touchscreen, impressive performance, and excellent battery life. Many also appreciate its ease of use and lightweight design. While some found the keyboard somewhat flimsy and experienced occasional heat issues, the positive feedback on other features outweighs these concerns. The ample RAM and storage are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,498 reviews
  • Pros mentioned:
    Battery life, Performance, Screen size

    Rated 5 out of 5 stars

    Powerful laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the opportunity to explore the Dell Inspiron 16.0" 2-in-1 Touch Laptop featuring the 13th Gen Intel Evo i7, 16GB Memory, and a generous 1TB SSD. Here's my in-depth review: Performance Powered by the 13th Gen Intel Evo i7, the Inspiron delivers impressive performance. Whether handling demanding tasks or running multiple applications, the laptop exhibited a seamless and responsive experience. Build Quality The build quality is commendable, with a sturdy yet sleek design. The 2-in-1 flexibility adds versatility without compromising the overall robustness of the laptop. Display The 16.0-inch touchscreen display is a visual treat. The large screen real estate, combined with vibrant colors and sharp details, enhances both work and multimedia experiences. Battery Life Considering the powerful hardware, the battery life exceeded expectations. With intelligent optimization from Intel Evo, it strikes a balance between performance and energy efficiency. Keyboard and Touchpad Typing on the backlit keyboard is comfortable, and the precision touchpad complements the overall user experience. The inclusion of backlit keys is a thoughtful addition for low-light environments. Unique Features The 2-in-1 design offers versatile usage, seamlessly transitioning between laptop and tablet modes. The inclusion of a sizable 1TB SSD provides ample storage space for users with extensive data needs. Pros - Robust performance with Intel Evo i7. - Well-built design with 2-in-1 flexibility. - Impressive 16.0-inch touchscreen display. - Ample storage with a generous 1TB SSD. Cons Relatively large form factor may not suit everyone's portability needs. Higher-end configuration comes at a premium price. Overall Impression The Dell Inspiron 16.0" 2-in-1 Touch Laptop caters to power users seeking both performance and versatility. With a spacious display and robust internals, it's a solid choice for those prioritizing productivity and multimedia experiences.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance, Screen size

    Rated 5 out of 5 stars

    Perfect laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely more than satisfied with my Dell Inspiron 14 2-in-1 laptop I own it more than 4 months now ! This sleek, powerful device has completely transformed my digital experience. The seamless transition between laptop and tablet mode is incredibly convenient, and the touch screen is responsive and intuitive. The performance is outstanding - it handles multitasking effortlessly, making my work and entertainment tasks a breeze. The battery life is impressive, ensuring I can stay productive throughout the day without worrying about running out of power. Dell's build quality is evident, and the laptop feels durable and well-crafted. The vivid display and clear audio enhance my multimedia experience, making movies and presentations truly immersive. The keyboard is comfortable to type on, and the trackpad is precise. I also appreciate the range of ports available, allowing me to connect various devices without any hassle. Dell's attention to detail and reliability truly shine through in this exceptional 2-in-1 laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen size

    Rated 5 out of 5 stars

    Simplify Wonderful & Powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One wonderful machine. Zero complaints. Huge beautiful screen, keys feel great, every type of port available, multiple secured ways to log in, ssd, and really good battery life between chargers. Not to mention the very fast processors. I’m coming from an about 15yr old or so HP Beats edition laptop that’s still going strong. Unfortunately some problems/apps weren’t upgrading because of the old processor. I’m glad they made me upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance, Processor speed

    Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop exceeds expectations with its nice design, powerful performance, and impressive battery life., and the fast processor ensures smooth multitasking. The keyboard is comfortable for extended use, and the build quality is top-notch. You can use it as a tablet and turn it 360, it has a fingers button and so many options. Overall, a reliable and stylish choice for both work and entertainment and worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Perfect laptop for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. Its very light and the touch screen is amazing. It loads up very fast and has great storage. Perfect for my college classes and work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Outstanding Performance Dell inspiron 16.0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Performance and Versatility! I recently purchased the Dell Inspiron 16.0" 2-in-1 Touch Laptop, and it has exceeded all my expectations! From the moment I unboxed it, I was impressed by its sleek, platinum silver design. The build quality is top-notch, and it feels robust and premium. Performance: The 13th Gen Intel Evo i7 processor combined with 16GB of memory ensures lightning-fast performance. Whether I'm multitasking, editing photos, or streaming videos, this laptop handles everything with ease. The 1TB SSD provides ample storage for all my files and applications, and the read/write speeds are phenomenal. Display: The 16.0" touch display is stunning. The colors are vibrant, and the resolution is crisp. The touchscreen is highly responsive, making it a joy to use in tablet mode. The 2-in-1 functionality is a game-changer, allowing me to switch between laptop and tablet modes seamlessly. Battery Life: Battery life is impressive. I can easily get through a full day of work without needing to recharge. This is perfect for on-the-go professionals and students alike. Features: The keyboard is comfortable and backlit, which is great for working in low-light environments. The touchpad is smooth and accurate. The laptop also comes with a range of ports, including USB-C and HDMI, making it versatile for all my connectivity needs. Software and Security: Dell has done an excellent job with the pre-installed software. The laptop runs smoothly on Windows 11, and the security features, such as the fingerprint reader, provide peace of mind. Overall, the Dell Inspiron 16.0" 2-in-1 Touch Laptop is a powerhouse of performance and versatility. It’s perfect for anyone looking for a reliable and high-performing device that can adapt to different needs. I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen size

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell Inspiron 16.0" 2-in-1 Touch Laptop, featuring the 13th Gen Intel Evo i7 processor, offers exceptional performance and versatility. Its sleek design allows for flexible usage modes, including laptop and tablet configurations. The laptop's vibrant 16.0" touch display provides an immersive viewing experience, while its ample connectivity options and long-lasting battery make it ideal for productivity and entertainment. Overall, it's a powerful computing solution suitable for professionals, students, and creative users.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Laptop Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to prepare for computer science and so far it has served me well. It has great battery life and loads pretty fast when using multiple apps. I haven’t run into any issues just concerns about how hot it gets (can be solved with a cooling pad) or when listening to something with audio it glitches once for about 1 second. These to problems are VERY minor and I thoroughly enjoy and recommend this laptop to anyone who is in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Solid laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a versatile laptop for work and personal use, and this has been fitting the bill. The screen gets very bright for use outdoors in sunlight (I tested in-store to find a bright one) and the battery lasts a long time. Tons of memory. No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Old lady with 21st technology

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had apple laptop for 8 years. It is time to get a new one. I wanted to have a Microsoft program laptop because it can be used with a few apps that I need. I got it right. This Dell laptop is very fast, as fast as my old apple. I chose 16" screen because I have to do a lot of paperwork and reading. I go big. It is very beautiful and looks like you're driving a Porche when you use it in public. LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ridiculously good deal without standing specificat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two things I would add to the reviews already given below are that it most definitely is heavy. This is not a deal killer for me, but if you are someone who will carry this around all day, you should probably visit a Best buy and feel the weight for yourself. It is not a light laptop. Also, I don't know why they are saying it does not come with a fingerprint reader. I just bought this today and it most definitely has a fingerprint reader which I set up and am using to log on. You can see from some other customer photos that it has a fingerprint reader, and I will include a photo here. I may update this after I owned it longer, but right now it feels like a fantastic deal with great specifications. One other thing, you will see with a little research that this laptop has little to no upgrade ability. 16. Of RAM is plenty for me, and one terabyte of storage is plenty but I also bought an external to terabyte SSD drive in case I want to bring my movie collection along. I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Excellent fast well built 2in1 PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new computer! Bright screen 300nits. I7 P chip is much faster than U. Fantastic Black Friday deal. Needed larger screen for photo editing. Very fast boot up and aluminum case says very high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop with long lasting battery life and durability is on another level. I got this for my 14 year old for his birthday. It is the perfect laptop for school work, video editing, and a bit of gaming. The display is like 4k. The speakers are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer, I can do so much on it, has very big screen, battery lasts long, is touch screen, and needs finger print to access.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Love my Dell

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New small business computer i needed. Lotts of storage, great picture & FAST!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deal on the laptop & Customer service at Best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this laptop and I must say, it was an exceptional experience from start to finish. Firstly, the deal I got on the laptop was unbeatable, especially when compared to other options on the market. What truly impressed me, though, was the level of customer service I received. When I encountered a minor scratch on the laptop, the replacement process was smooth and instantaneous. The staff at Best Buy were attentive and efficient, ensuring that I left the store completely satisfied. Overall, I couldn't be happier with my purchase. The laptop itself is fantastic, meeting all of my needs and then some. Coupled with the outstanding deal and top-notch customer service, I would highly recommend Best Buy to anyone in the market for electronics compare with others & see.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Dell Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed the laptop ASAP for school for a specific class. The laptop is great. Sometimes it has a few glitches here and there but it could be that I have to update it. The mouse also kinda ticks me off, I’m not sure if it’s because it’s really big so I always end up right clicking it and clicking on the wrong thing. However, I think just purchasing a decent mouse works just as well, and honestly more comfortable to use rather than keeping my hand in that spot of the laptop. Runs really well overall.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love this laptop!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been everything we wanted and more! We haven’t had any problems with it, and it has been perfect for our gaming, work, and recreational needs. Fast and allows multitasking!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell laptop with its i7 processor and touch screen is a dream come true for me. The i7 ensures that all my tasks run smoothly, from work projects to gaming sessions. And the touch screen adds a level of interactivity that I absolutely love—it's like my digital canvas for creativity and productivity. Whether I'm sketching out ideas or binge-watching my favorite shows, this laptop never disappoints. Plus, its sleek design makes it a stylish companion wherever I go. Overall, it's the perfect blend of power, versatility, and style, tailored just for me

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 5 out of 5 stars

    My Dell 1TB Platinum Silver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell Inspiron Touch Laptop is ideal for my needs. I like the fact that it has 16GB memory and 1TB SSD. Picture quality is excellent with sharp images. It has a lite keyboard. I use this laptop post videos to my YouTube channel, as a word processor, internet, and other personal things.

    I would recommend this to a friend
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