Customers highly value the ease of use and touch screen functionality of the Inspiron 21.5" All-in-One, with many praising its user-friendly design and responsive touch capabilities. The affordable price point is also frequently cited as a positive aspect. However, some users express concerns regarding the system's performance and limited RAM, suggesting potential limitations for demanding tasks. A few also mention issues with the included mouse and the absence of a built-in camera.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 395 reviews
Rated 4 out of 5 stars
Perfect for Grandma
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this for my grandma to check her email. She loves it.... going on 3 weeks and still running strong.
I would recommend this to a friend
Cons mentioned:
Performance
Rated 1 out of 5 stars
Computer sucks
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this computer as my previous one was freezing up constantly, well this one is just as worse! Very upset off doesn't even compare to how unsatisfied I am with this computer! The dang screen been frozen for 10 min
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
Hello leadbuster2004,
Thanks for your review. We're sorry to hear that your new computer is freezing on you. We'd recommend the following steps to help diagnose this issue:
1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA. 2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below: a) Start the computer. b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.) c) Select Safe mode with Networking and press Enter. d) Log on as the administrator or as a user with administrative access. e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete step 3 to see if you are able to resolve the lockups or freezing. 3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.
This reviewer received promo considerations or sweepstakes entry for writing a review.
1st week i bought it, it kept freezing. Had to do a factory reset. Had not used it for a few months. Yesterday while my girlfriend was doing a zoom call, windows crashed. Said there was a failure to load windows. Did a recovery to no luck. Did a reset and now it just cycles thru the startup and this screen.
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
Hello Inspiron,
We are sorry to hear you are experiencing difficulties with your Inspiron and apologize for the inconvenience. To resolve most common issues, we suggest running the suite of tools found within the 'SupportAssist' application that came pre-installed with your PC. It will not only perform diagnostics to determine what may be causing errors but also install the latest updates and drivers. This will ensure you have the best experience to date.
If you have any questions or if the issue persists, feel fee to contact Dell Support for further assistance.
Best Regards, Anthony P.
1-800-624-9896
Pros mentioned:
Ease of use, Touch screen
Cons mentioned:
Speed
Rated 3 out of 5 stars
Slow internet bogs the review
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this for my 80+ yr old dad. Screen is a good size, nice graphics and system was easy to set up. This unit is terribly and surprisingly slow when using the internet. Internet connection speed was confirmed to not be a provider problem, it was a computer problem.
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
Dina,
We're sorry to hear that your computer has been working slowly for you. We'd recommend running the Windows Performance Troubleshooter to see if it will help your computer perform faster for you:
1. Close all open windows. 2. Press the Windows logo key + X key on the keyboard. 3. Click Control Panel. 4. Click System and Security. 5. Under Security and Maintenance, select Troubleshoot common problems. 6. Under System and Security, click Run maintenance tasks. 7. Follow the on-screen instructions and prompts to complete the process. 8. Restart the PC.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought this for a family member to use who is not technically savy. The size is perfect for the small space. It's easy to set up and use. Runs quick and has plenty of space for her to store her pictures.
All she really does is play simple games and check email, so she doesn't need a ton or performance, and this is perfect for that.
I would recommend this to a friend
Pros mentioned:
Picture quality, Touch screen
Rated 3 out of 5 stars
Slow, Slow, Slow
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this all-in-one because of the large screen and to replace a slow Samsung laptop. Very disappointed. It boots up slow and it takes forever to search the internet and pages to load. I have to leave it on all the time so I don't have to wait for it to boot up. Not happy with this AMD A-6 Chip. My nephew said it was probably in the warehouse for a while and the low price I paid for it was probably to move it. The picture quality is very good but that doesn't make up for it's speed.
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
Deeter82,
Thanks for your review and we're sorry that your All-In-One is slower than you hoped it would be. We'd recommend the following tips to help speed up your computer's performance:
1. Restart your computer regularly. 2. Run the automated tools provided in the SupportAssist Tool. 3. Run a complete hardware diagnostic test. 4. Scan your computer for malware. 5. Restore your Dell computer using Windows System Restore. 6. Reinstall Microsoft Windows.
You can read the full steps associated with each of these recommendations here: https://dell.to/3n29QjE.
Best, Bryan 1-800-624-9896
Pros mentioned:
Ease of use, Touch screen
Rated 4 out of 5 stars
Basic computer
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer has served its purpose well. It is used as a register in a retail location. The touch screen works great. The processing speed is enough to do the trick. It was easy to set up. It looks good and does not take up much room.
I would recommend this to a friend
Cons mentioned:
Speed
Rated 2 out of 5 stars
Not really worth what it costs
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When you buy it, upgrade the memory, just so the system can, sort of, handle the OS. Even after that, it is still brutally slow at times. It is unusable with the 4Gb of memory that it comes with.
Don't expect to stream much video, the system can not handle it at all at times, and barely the rest of the time.
With 16Gb of memory, it is a decent email machine, video machine, as long as you are going from files. You can play games, as long as they are very small.
The keyboard is terrible, loses connection a lot, the mouse even worse. I have replaced the mouse with one I had already, I am probably going to put an old keyboard on this as well.
The bluetooth vanished 2 weeks in, so the quality control is terrible. I am going to take it in to get that fixed next week.
I wonder if the CPU can be upgraded. It might be usable then.
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
TieDyeEric,
We're sorry to hear about some of the issues that you've had with your computer so far. We'd recommend troubleshooting your bluetooth with the steps on this page: https://dell.to/3bHojMR.
If you have additional questions you can check our Product Support Page here: https://dell.to/2u32zX8.
Best, Bryan 1-800-624-9896
Pros mentioned:
Ease of use, Touch screen
Rated 4 out of 5 stars
It's a nice computer.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very nice product. It fits on my desk (big issue in small place) and the screen is easy to read, etc.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality, Touch screen
Rated 3 out of 5 stars
Space saver
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good easy to use. Saves room. Great picture and love the touch screen
I would recommend this to a friend
Brand response from YourDellTeam
Posted .
Pattho69,
Thanks for your positive review. If you have additional questions about your system you can check out our Product Support Page here: https://dell.to/2u32zX8.
Best, Bryan 1-800-624-9896
Pros mentioned:
Touch screen
Cons mentioned:
Speed
Rated 4 out of 5 stars
Nice pc
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I tried most of the pcs on display. Out of all this pc was the one that would load things the fastest, it has become a little slower since then but it still runs ok. It is touch screen and I like how the monitor looks.
I would recommend this to a friend
Cons mentioned:
Speed
Rated 4 out of 5 stars
Satisfactory computer with some drawbacks.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The computer operates as advertised. However, it is slow, either from the Norton antiviral or Windows 10 or both. It is no faster than the 10 yo laptop it replaced.
No, I would not recommend this to a friend
Pros mentioned:
Touch screen
Cons mentioned:
Speed
Rated 3 out of 5 stars
Good for Children
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for my kids and they enjoy using it especially since it has touch screen. However I would not recommend this for anyone who intends to run multiple applications at the same time or who is expecting quick loading times. It seems a little slow on opening applications which can be frustrating.
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
User,
We're sorry to hear that your computer is not loading as fast as you'd like it to. We'd recommend running the Windows Performance Troubleshooter to see if this helps your computer run faster:
1. Close all open windows. 2. Press the Windows logo key + X key on the keyboard. 3. Click Control Panel. 4. Click System and Security. 5. Under Security and Maintenance, select Troubleshoot common problems. 6. Under System and Security, click Run maintenance tasks. 7. Follow the on-screen instructions and prompts to complete the process. 8. Restart the PC.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Dell computer is really easy to use, looks great on desk ,and touch screen totally awesome ,easy to set up ,great memory.
I would recommend this to a friend
Pros mentioned:
Touch screen
Rated 4 out of 5 stars
Decent computer for the money
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Decent computer, enjoy the touch screen. Do feel a comparable laptop or chromebook would do just fine. Decent system, good features, I do feel I got what I paid for.
I would recommend this to a friend
Pros mentioned:
Touch screen
Cons mentioned:
Speed
Rated 4 out of 5 stars
love the camera..
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really enjoyed my all in one Dell. The screen is just big enough, watching movies is great, it's a little slow but that's ok I can deal with that.
I would recommend this to a friend
Pros mentioned:
Touch screen
Rated 5 out of 5 stars
Great PC, Great Price
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I went in looking for a laptop with my wife, and eventually as we looked through all the PCs in the store, we came across the Dell Touch Screen All in One. This PC is basically a desktop, but we were planning on hooking up the laptop to a monitor anyway, so we took a moment to look at the PC. Wow! The touchscreen is easy and the PC had everything we wanted, and was actually no more expensive than the laptop we had been looking at. Great deal!! We took it home, and it hooked up in an instant... so easy. If you really don't need the portability and your looking for a PC for the house, this is it!!
I would recommend this to a friend
Cons mentioned:
Ram, Speed
Rated 3 out of 5 stars
Camera is nice too slow
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wish I had chosen the 8g instead of 4 it's too slow but when you are asking ? about the speed type etc and you are new to these type if things this is what happens when the sales people aren't knowledgeable
I would recommend this to a friend
Brand response from YourDellTeam
Posted .
BAJ1,
Have you tried to run the Windows Performance Troubleshooter to see if there's a way for your computer to run a little faster?
Here are the steps:
1. Close all open windows. 2. Press the Windows logo key + X key on the keyboard. 3. Click Control Panel. 4. Click System and Security. 5. Under Security and Maintenance, select Troubleshoot common problems. 6. Under System and Security, click Run maintenance tasks. 7. Follow the on-screen instructions and prompts to complete the process. 8. Restart the PC.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was my first purchase from Best Buy and potentially one of my last. Ordered the computer pre-opened because it was “certified” by Best Buy. Received in good condition, with one exception. It wouldn’t turn on because the computer requires a 65w cord and I was sent a 45w cord. Called Best Buy, they did not have the means to correct this, ended up having to go to Office Depot to purchase the right cord so my child could get his school work done. Not impressed. The computer itself is great, the situation with the cord was ridiculous.
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
Loafie,
We're sorry to hear that your Open Box computer came with the wrong cord but we're glad to see that you were able to fix the issue. If you or your child have any questions about the computer you can always check our Product Support Page here: https://dell.to/2u32zX8.
Best, Bryan 1-800-624-9896
Pros mentioned:
Touch screen
Rated 5 out of 5 stars
worth the $$
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
first desk top sence i had aol
great computer
touch screen
very fast better then any mac
get a wireless keyboard
the one that came with it..very small