Customers are impressed with the easy setup, compact size, and quiet operation of the Inspiron 3020 Desktop. They also appreciate its reliable performance, multitasking capabilities, and ample storage space. While some users have expressed concerns about Windows 11 and the graphics card, overall, customers are pleased with the product's performance and value for the price.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 307 reviews
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Love my new Dell Desktop
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very pleased with the performance of this Dell Inspiron Desktop. It is much faster than my old Lenovo desktop computer. It is also smaller and more compact than my old Lenovo desktop.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Good computer fast
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good computer.We got this for my husband's work and it does everything he needs.I'm more, we've had it for well over a year and it's still working really good.It's used daily for several hours.
I would recommend this to a friend
Rated 5 out of 5 stars
My New Dell
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This replaced my old desktop. It really has been easy to navigate and learn all the things that have changed. Windows 11 is quite different from 10. My old Dell still works, just wanted an upgrade with more storage.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
DELL TOWER
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Please with my new tower from Dell. Easy setup. Had good luck with Dell products
I would recommend this to a friend
Rated 5 out of 5 stars
I found a steal!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my Dell Inspiron 3020. The original price is around $950 and I paid $440 for an open box version that was basically brand new. The I7 13700 processor is everything I needed.
I would recommend this to a friend
Rated 5 out of 5 stars
Dell desktop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to setup, smaller and lighter weight than my previous desktop.
I would recommend this to a friend
Rated 4 out of 5 stars
Gift
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this as a gift for my husband. He hasn’t had any complaints so I’m pretty satisfied.
I would recommend this to a friend
Rated 1 out of 5 stars
Is Dell junk now
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Has powered down three times so for and it has to unplugged to reset
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
Hi WayneR,
Thank you for taking the time to leave a review of your Inspiron 3020 desktop. We are sorry to hear that you are experiencing an issue with your device shutting down intermittently. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. Below I have provided a troubleshooting link to help resolve your issue.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dell - Inspiron 3020 Desktop - 13th Gen Intel Core i7 - 16GB Memory - Intel UHD Graphics 770 - 512GB SSD - Mist Blue is a fast responsive computer. I have had no issues with lag or opening any pages even while I have many, many tabs open. I am able to operate Adobe with no issues for photography editing as well. This is a great computer that I highly recommend!
I would recommend this to a friend
Pros mentioned:
Performance, Setup, Speed
Rated 5 out of 5 stars
Easy set up, perfect for a home PC
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
easy setup and works fast compared to my old PC. very happy with this product. i just needed a pc to help me organize my bills and attend my weekly zoom meetings and it has not slowed down or given me any issues. when Christmas season comes around i will easily be able to view all my grandchildren's Christmas lists and order them without any issues.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Good office pc
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy setup, fast. Wifi works very well. Ample storage and ram.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great machine!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a breeze to set up and connect to wifi. It is for my mom, and after a few pointers about Windows 11 differences, she was off browsing her email online and loving computer life again.
I have not tried any gaming on it, but this was not the purpose of this purchase. It was to upgrade things like the drive to SSD, and get lots of RAM, and just generally update.
I am very happy with this purchase. Thinking of getting one for myself now.
I would recommend this to a friend
Pros mentioned:
Speed
Cons mentioned:
Windows 11
Rated 4 out of 5 stars
So far, so good...
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our other Dell PC lasted for almost eight years! Am hoping that this one will do at least the same. Getting used to Windows 11 is a bit challenging for a basically ignorant computer user. Super fast, however. 16 GIG memory is more than enough for my uses. Who knows, may come back with a 5 star after a year?
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Marvelous!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased this desktop and I'm absolutely thrilled with it! The sleek and modern design fits perfectly in my home office, and the performance has exceeded my expectations.
The processor and RAM provide lightning-fast speeds, making it easy to multitask and run demanding applications. The storage capacity is also plenty spacious, allowing me to store all my files, photos, and videos with ease.
The display is crisp and vibrant, making it perfect for graphic design and video editing. The graphics card also delivers impressive performance, allowing me to play games and run graphics-intensive programs without any issues.
Overall, I'm extremely satisfied with this desktop and would highly recommend it to anyone in the market for a powerful and reliable machine."
Please let me know if you would like me to customize this review for a specific desktop model!
I would recommend this to a friend
Pros mentioned:
Price, Speed
Rated 5 out of 5 stars
I3 to I7 upgrade
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice. Very fast. Great price
Windows11, and 13 gen. i7
I would recommend this to a friend
Pros mentioned:
Speed
Rated 2 out of 5 stars
Value engineering sacrifices the user
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dell has produced a reasonably priced and reasonably performing system for office users, and while in this class you don't expect bells and whistles I remain disappointed by some of the anti-user engineering decisions.
System does not support 1.35V memory or memory of a different speed, which strikes me as a malicious anti-user decision. I've literally never even encountered this problem before.
There is no active chassis ventilation, and while there is space for a 92mm fan it's covered by the CPU exhaust fan shroud and even if it wasn't there are no fan headers on the motherboard.
No seven segment LED or motherboard buzzer speaker to diagnose errors (like the one caused by trying to install 1.35 V memory), though on the plus side the power LED blinks error codes at you.
Nitpicking but the DIMM slots are located very close to the top of the chassis which makes removal of installed DIMMs difficult. I'm not in the mood to be charitable on this point since Dell has forced to me try many different types of memory.
Power supply is a proprietary form factor and cannot be replaced with a standard ATX unit. No modular cables (admittedly not to be expected for this type of system) and most negatively there is no on/off switch.
Dell has installed unneeded crapware such as McAfee (this is MALWARE and should not be installed by anyone--shame on Dell and shame on Intel), Office 365 in three different languages, and a bunch of CyberPower stuff.
On the plus side the system is quiet and the Intel Core i7-13700 is a solid performer. Fit and finish of the chassis are also good.
A quick note on Windows 11 in the event a potential buyer has not used it yet. Windows 11 performs well and mostly looks well. Some of the user interface changes are good, some are not. Microsoft has decided to again destroy the Start Menu after a partial restoration with Windows 10. You'll need a third party program like Start11 to fix it, but this is nothing new since Microsoft has been waging a holy war against the Start Menu for the past decade.
Overall this purchase reminds me of why I swore off purchasing OEM systems and I regret making it. That said if you're not a power user and never intend to open the chassis and just want to get going with a decent computer, this is an acceptable choice.
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
Hi There DavidN,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 3020 desktop. We are sorry to hear that you are not completely satisfied with the engineering design of your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
We recommend that you contact Dell directly with the information below if you need further assistance. Chat or call: https://bit.ly/DellSupportTeam Phone number to Dell: 1-800-624-9896.
Sincerely, Summer@Dell
Pros mentioned:
Speed
Rated 5 out of 5 stars
Very fast
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it! Love it! Love it! I am grateful beyond words that my son-in-law is an IT person who was able to transfer everything from my old non-working computer to my new Dell. This Dell because of the i7 core is VERY fast from start up to shut down. Every program I installed opens quickly and without issue and because it doesn't have a fan, it doesn't make any noise. I highly recommend for anyone who spends a lot of time on their computer.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
And the winner is.....
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast and efficient. Light weight and silent operation. Combined with overall Dell quality, it's a champ
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Dell has a winner!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this computer. I use it for home and business application. I thought it would take me forever to set it up and get going but I found it easy and simple. My old computer crashed and data from that computer had to be transferred to my new Dell. All my data from the old machine was transferred and i was afraid i wouldn't have enough storage left for creating new projects but that wasn't the case. Im excited to explore more with my new Dell.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Dell Inspiron 3020 desk top
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it! So much better than expected; light weight and fits nicely int my space. Very easy to connect and use.