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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 150 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Inspiron 5000 2-in-1 laptop's compact size, touch screen, and affordable price. Many reviewers mentioned that it is lightweight and easy to carry around. Others praised its long battery life and backlit keyboard. While some customers found it unsuitable for gaming, most were pleased with its overall performance and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 150 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice shape, very lite and fast, my wife is very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife enjoy's her new laptop (even though she refuses to use the tablet feature). Her video conferences are crystal clear. The price was just right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    N/A

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am giving it a 4 star since i had to return it and never got a chance to use it properly

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Out with the old in with the new.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update my Dell Inspiron Z13, This new computer is fast and it has all you need for everyday use, love the backlite keyboard and it is light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Compact, Speed

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer just as described . Lightweight with good speed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for business does the job but could be better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Computer Blast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new computer, the speed is amazing and love how light weight it is. I am very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell 2 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell is excellent like how the screen flips over into a tablet mode. Very adequate speaker sound nice clear picture when viewing videos. This laptop is not being used for gaming or with any resource-heavy software. No issues with this laptop would buy another.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Beats expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace a desktop i use for personal use. Bought it based on reviews and previous Dell experience. I was pleasantly surprised on its performance. It compares favorably to another laptop i use for business. I have no reservations on recommending this to others, both on price and feature. I only wish it came with a fingerprint scanner.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice Dell product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice 2 in 1 computer/tablet. Love it. Light weight and charge lasts most of the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! All around does what I need it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good size laptop for my job and this one is the best so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good…………………………………………………………. Excellent…………………:::;;;;

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    excellent for all daily computing needs

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent everyday laptop, can multi-task, fast surfing internet - and capable of having multiple pages open. Boots fast, and is an excellent choice for students, college, home use. Touch screen worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price. T Its worth it. Its for my daughters onlne school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good computer for the proce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great looking, moves fast, the computer is higher than a basic model enjoy the backlight keyboard. The only issue is that there are not many available protectors that allow the flip over to use as a tablet

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    My little Dell .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping that the backlit keys would be brighter. Good little machine. So far so good. Like the touch screen feature. Very easy to install and get running out of the box.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint scanner

    Rated 5 out of 5 stars

    Secondary Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a reliable, mobile laptop because I use my Microsoft Surface Laptop 3 as a desktop. The boot up time is awesome and my only dislike is that Windows Hello or a biometric fingerprint scanner isn't installed. I can purchase a fingerprint scanner separately, if necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply worth it The touch screen makes the difference

    I would recommend this to a friend
  • Cons mentioned:
    Delivery

    Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give zero stars I would, my computer was never delivered nor was there delivery proof from ups went back and forth for 6 months and Best Buy started hanging up on me even though they said they were making a claim with ups bc it was proven that ups stole it.

    No, I would not recommend this to a friend
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