Customer Ratings & Reviews

Refurbished by Joysystems, sold through BestBuy, this was just right, as advertised. Great condition. Supplied with a new power cord and windows 10, I did have to do the full (free) upgrade to windows 11.

I've had the laptop for almost a week and while I'm working on getting used to the keyboard layout, that was my fault for not looking at the photos better. The computer itself is exactly what I needed system-wise since I've reached a point where I just need it as a place for my music and photos, nothing over the top but lots of storage. I can't wait to have this for years to come!

Good low budget laptop. Works really fast and has a ton of features

This Dell Latitude 7490 (refurbished) operates like "new" computer without the extra expense. I have a Best Buy Geek Warranty plan and this plan is fantasic. Best Buy and the products I have purchased presents top notch customers service.

I was hesitant to purchase refurbished but the reviews were good. I am not disappointed. The labtop works well and is everything we needed without spending a fortune.

I ordered the Dell Latitude for my grandson,he is happy and enjoying his laptop so far.No problems so far.

Refurbished computer came in good condition. There was a small amount of wear on the top but still think this is a very good value for the price. I would buy again.

Bought this as a gift for my daughter. She loves it. Plenty of stoagr and speed is great.

I am very happy with the quality of this computer. It performs just as well as a new laptop, if not better.

Excellent computer, lots of bells and whistles for a good price. Shipping was fast services great

This refurbished computer is fantastic; it meets my needs and then some and runs like a brand new machine. The added SSD storage is incredibly helpful and the price for what you get is great!Great

It works very well, the equipment really pays for what I need, it is great.

Great price I bought this open box. Best Buy offered the same warranty and support.

This laptop is a great replacement for my old 2008 Dell Latitude. The laptop is very responsive and has decent battery life. The only complaint is that the GUI scale was set too high, but that’s easily fixable in the settings app.

I like that is smaller and lighter than my old laptop. No touch screen or side numbers on the keyboard but it's not a big deal. Works great. Nice and fast.

Beautiful laptop just what I needed for my music room.

Best laptop in best buy always satisfied with best buy shopping

I have only had the computer for two and a half months and the computer is not charging correctly unsatisfied

The refurbished Dell had a 4.5 star rating but the tech encountered issues installing.