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Customer Ratings & Reviews

Your price for this item is $709.99

Customer reviews

Rating 2.8 out of 5 stars with 4 reviews

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50%
would recommend
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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Rated 1 out of 5 stars

    Don't buy this junk!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this system doesn't work, and customer service sucks! said they'd send me a USB drive to reinstall (like I should have to do that on a 1 day old system) but they didn't send it. i am very disappointed with this product and support. lousy support hours as well. no windows 11 key on the bottom of the computer, no manuals, nothing!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Logistics pipeline needs to retrain their drivers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is fine but the delivery was not good. The delivery company (not Best Buy) was suppose to deliver the laptop to a UPS office in a CVS. They claimed the address was incorrect and it was not. It delayed the delivery of a laptop that I needed for my college course and it caused me problems not having it sooner rather than later.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crashed every use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive bought refurbished from best buy before with no issues. However, I couldnt even get this laptop set up because it would crash and reboot every 5mins. Had to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Slick Design Great Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great laptop product from Dell. A Super fast reliable computer,

    I would recommend this to a friend
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