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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4 out of 5 stars with 16 reviews

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69%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the performance of the Refurbished OptiPlex Desktop, noting its suitability for home use and its ability to handle everyday tasks such as movie playback and internet browsing. The system's overall functionality is praised by users who found it to work well. No significant drawbacks were reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-16 of 16 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Not bad for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this machine for remote work and it seems to do fine with the basic high-speed internet I have. sometimes it lags a bit, but I believe that to be due to the connection rather than the machine. Graphics card works well, and Windows 10 runs like it's supposed to. If I had the option to get 16G RAM, I would have, but could not find one with the i7 processer. Overall, a quality referb.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good machine for the cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my purpose. I like that it's a small machine, and it's very quiet. I have it in my bedroom, and usually leave it run over night, so the quiet factor is great. The processor seems pretty fast for the price of the machine, but I'm definitely going to have to upgrade the RAM. Overall, I'm very satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    almost a paper weight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the performance is up to par but not outstanding, there is on internal wifi an no HDMI . however, it does fit my needs. i wouldn't recommend it to anyone that has little to no I.T. knowledge because of these factors. also, it may be the I7 processor however it is the 4th gen and we are on the 11th gen at this time. making it barely comparable to the current I5. the only thing saving this from being a paperweight is the 512SSD

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      squirrel4207,

      Thanks for your review and we're glad that you're still able to find uses for your new Optiplex desktop. We hope that you're able to connect to the internet with the Ethernet port on the computer.

      If you have any technical questions about your computer you can check our Product Support Page here: https://dell.to/2TXjavh.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Dell Desktop Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has been absolutely perfect so far! Replacing an old desktop that was very slow. This one is fast and fits on my tv stand on it's side so it doesn't have to be on the floor. So it makes the room look better too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fairly Priced Machine

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad machine. Ended up adding a bit more RAM, and a low-profile graphics card, and it's running just fine for what my kid needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit for the money. Will upgrade to five star in a couple of months to verify reliability. Came out of the box instructions were easy to followed fired up with no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refurb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine and no problems but if you need newer generation i7 processor this may not be the computer for you.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Actually impressed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy. First time buying a refurbished computer, so was hesitant with the purchase. When it came in, turned it on and everything worked well. It comes with a cheap keyboard and mouse. Didn’t use it anyway, only needed the computer which worked very well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Worth It !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good for overall home use. Windows 10 & 365 very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    Irked and feel really misled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used a favorite, high powered game of mine to help me chose a suitable back up for my main tower. This was the best deal I could find, even had a tech friend double check the details before buying it. Wow... no. Not a good match at all, can't even handle wireless keyboard & mouse set without seriously lagging. Best I can do with this thing is to have everything set to low and gimp along. Not great for a backup, better than what my father was watching Hulu on. At least the movies play well. Not happy. Saving up to build a duplicate of my personal build, will have to deal with this hiccup until the twin is a reality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great computer for price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this computer mainly for photoshop/lightroom editing only. I don't have any other programs on it, since I really don't use them at home. It's the speed and efficiency I needed for more than a beginner, but not a pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it for my wife, had a refurb of the same model that was at least 7 years old. This refurb was well updated, plenty storage widows 10 pro, etc. No issues so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bad vibes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's amazing what a new mouse will do for an old computer. returned to store, didn't even plug it in; just didn't like it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. SSD drive makes startups quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price for a very good computer. Always nice to have a new computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Kaput

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I was extremely happy with my new computer. That all changed when 23 days after I purchased the computer it went kaput. It will not load Windows, so the error message says. Tomorrow I’m taking it back to Best Buy to see they let me exchange it or get my money back. Just found out that the return policy is 15 days. Will see ifBest Buy will step up and do what is right.

    No, I would not recommend this to a friend
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