Customers find value in the UltraSharp U2518D monitor's excellent picture quality, vibrant colors, and highly adjustable stand. Many appreciate the thin bezels and generally fast refresh rate, although some users experienced issues with screen tearing during console gaming. A few customers noted the price point as a potential drawback, and some had difficulty with the power button and HDMI ports.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 197 reviews
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Good for Gaming, EXCELLENT for Media!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This monitor is beautiful. It's the quality you expect from the Dell Ultra Sharp series. It's a bit of an in-betweener. Something of a do-everything monitor. Its,
Not FHD or UHD, but QHD - It's not 1080, which would allow for lower cost and align with mainstream gaming a bit more. It's not 4k either, which would align more with media production or entertainment more. However, QHD bares considerably more detail than FHD, averts some of the pant-kicking price of 4k.
IPS - IPS monitors are specifically known for their wider viewing angles and high color accuracy. These features make them a must have for content creators - photographers and videographers. However beautiful IPS monitors may be, they are slower (response time) and more expensive than the TN panels preferred by the gaming community. This creates a bit of a compromise for that use-case.
This monitor is not completely useless for gaming, however. Sure, not ideal... and a dedicated gaming monitor with a 1ms response time, 60+Hz (144Hz) refresh rate and plenty good enough 1080p resolution WILL (almost always) be cheaper at this size or even a step up to 27". I have been playing console games on this monitor daily since my purchase and I have to say, the colors are beautiful, image quality is superb, refresh rate at 60Hz is plenty for most situation. I do get an occasional screen tear, but such is the world of gaming. For the casual gamer, photographer/videographer and do-everything PC user like myself. This is a phenomenal monitor. With many great features:
Gaming is as good as expected. Not stellar, but more than passable, and dare I say... enjoyable!
Photo/video editing is a major step up from a more affordable 1080p monitor. Color accuracy is beautiful and the sRGB color space is necessary.
Convenience is through the roof - 4 total USB 3.0 data/charge ports, 1 HDMI, 2 DisplayPort, 1 Mini-DisplayPort for easy dual monitor setups. Plus Optical and the run of the mill 3.5mm Mic/Headphone jack. Vesa Mount capable for dual monitor or fancy folk. Or, the provided Dell mount/base is quite nice. Height adjustable - 8-10" I'd say... Tilt forward and back - more back than forward, and I'd say atleast 20-30 degrees... Its a considerable range compared to other monitors I've used. You can even rotate the monitor 90 degrees to a vertical position to make port access super simple. The base is very weighty and stable. I was super impressed by this.
If you want an accurate rating of this monitor, look it up on NewEgg to see 1,400+ reviews and a 5 star (egg) rating.
I would recommend this to a friend
Pros mentioned:
Bezel size, Picture quality
Rated 5 out of 5 stars
Worth every penny.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Extremely crisp monitor. Can be used horizontally or vertically, but that's not what sets it apart. It has very narrow edges which let you stack or side-by-side several of these. And, the crispness is ultimate. Aesthetically first rate as well.
I would recommend this to a friend
Pros mentioned:
Color, Picture quality, Stand
Cons mentioned:
Hdmi, Power switch
Rated 5 out of 5 stars
Best monitor in this price range
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Pros: This Dell Ultrasharp monitor deserves it names. The image quality is clear and sharp. The color is vivid and bright. I love the sturdy stand since it accommodates flexible screen positions.
Cons:
1) It's hard to use the control buttons since they're quite small
2) The monitor comes with only DP-mDP cable and USB3. I expect DELL should give customers an HDMI cable since it's a more common connection interface.
I would recommend this to a friend
Pros mentioned:
Color
Cons mentioned:
Screen tearing
Rated 4 out of 5 stars
Almost perfect but... gaming
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had purchased the older version of this monitor (U2515H) for my programing work station. The colors were amazing. I bought the new version for home as a multi-purpose monitor. The colors are even more amazing. Gaming on my Xbox One S, this monitor is has low input lag, good refresh rate, and a good response time. It felt great to gaming with, BUT screen tearing WILL happen with any Xbox. I play Rainbow Six Siege and no matter what, I could NOT get the screen tearing to go away. Even with the new Xbox One X, every setting changed to all variations (monitor & xbox), and proper HDMI cables it wouldn't go away. If you don't game or don't mind screen tearing, GET THIS MONITOR.
NOTE: Screen tearing may vary per video game and gaming device but I am making an educated guess that the monitor is the main issue here
I would recommend this to a friend
Pros mentioned:
Color
Rated 2 out of 5 stars
Be Aware of Design Flaw
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My feeling about this monitor is mixed. Overall it is a decent display. But Unfortunately there is a design flaw that I cannot get around and I have to return the unit.
I use the monitor for daily productivity like web browsing and programming, plus some occasional gaming with my PS4 slim console. The monitor works great with Windows and Macbook Pro desktop: nice and sharp images and text, no issues at all. However any PS4 game has a “screen freeze“ issue (I’m using the term from John’s review). The symptom is that sometimes a frame appears significantly more slowly than others. It looks like a horizontal line is wiping over the screen quickly. I read the other reviews of this monitor and I think this is noted as “screen tearing” by some users. However I believe this is not regular screen tearing, and is a unique design flaw that is only with this particular model U2518D. I will simply name the issue “screen freeze” below. I did a few experiments:
a) Screen freeze happens not only with gaming consoles, but also with PC.
PS4: All PS4 titles have screen freeze. PS4 system UI’s like choosing games, system settings also have screen freeze (though less noticeable).
PC: Running Nier Automata (I think is DX11) on Windows gaming laptop has screen freeze. However, Civilization VI from PC does not have screen freeze. So the issue depends on each game’s implementation.
b) Screen freeze does not result from resolution upscaling from 1080p to 1440p.
Nier Automata from PC has screen freeze in both 1080p and 1440p resolutions.
c) Screen freeze is different from screen tearing.
Running 3DMark Sky Drive benchmark do not have screen freeze. It does have screen tearing. Turning on V-Sync on 3DMark can remove screen tearing but not screen freeze.
Note that PS4 has adaptive V-Sync, which does not help either.
d) Screen freeze is unique to U2518D.
I have two other Dell models U2717D and U2415. They do not have screen freeze with PS4. U2717D is 16:9, QHD, but 27 inch. U2415 is 1080p, 24 inch, 16:10 that needs some upscaling from 1080p to 1920 x 1200. So I see that screen freeze is only with this particular model U2518D.
Based on the observations above, I think screen freeze has something to do with the 60Hz refresh rate (as some other reviewers here have guessed). The monitor appears to be losing frames and games are a little less smooth than usual. My hypothesis is once in a while, the monitor sees that it needs to catch up and that’s when the screen freezes to jump to the latest frame. Unfortunately, I don’t have a GPU that allows me to lock the frame rate so I can’t do much testing here. However as the model is claimed to be 60Hz, I don’t think as a user it is my job to figure out how to use it with a frame rate lock magic for native 60Hz output like PS4.
On the positive side, this monitor is reasonably priced especially on a deal. It has brilliant colors and is excellent for daily production. The 25-inch size has outstanding DPI for 1440p, and naked eyes can see the difference from even a 27-inch 1440p. The monitor also handles 1080p to 1440p upscaling well. With the default settings, the upscaling result appears a little softened and vague. But there is a fix: Go to settings -> display -> sharpness and change the sharpness to 60 from the default 50. This does magic that sharpens everything and mitigates the softening. At least my eyes can no longer tell a difference with 60 sharpness (note that increasing sharpness further above 60 has little impact). You can use this magic on a Dell U2717D too.
Bottom line: Great monitor for daily work. But don’t use it with a gaming console.
No, I would not recommend this to a friend
Brand response from YourDellTeam
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@Konew, we want to first thank you for taking the time and providing us with a detailed feedback. We hate to hear that your monitor has been facing freezing issues. Have you reached out to our tech support team? If not, please call us at 1 (800) 999-3355. Take a look at these troubleshooting steps that could assist you: 1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA. 2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below: 1) Start the computer. 2) Tap 'F8' on the keyboard immediately and everyone second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.) 3) Select Safe mode with Networking and press Enter. 4) Log on as the administrator or as a user with administrative access. 5) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete steps 6 and 7 to see if you are able to resolve the lockups or freezing. 3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI. Another great resource is Dell Supportassist, which can be located in the 'start' menu under 'all programs' in the Dell.
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great Display for the Price and Intended Use
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This reviewer received promo considerations or sweepstakes entry for writing a review.
An excellent display for the price - on sale at Best Buy for only $249.99. This display is factory calibrated and the colors are vivid and accurate across the entire screen. Like all Dell UltraSharp displays I have owned, it has no dead or stuck pixels. I bought this to use as a external display for my Apple MacBook Pro - a task it is well suited for. The desktop is bright and responsive.
Movies on the screen are hit-and-miss. Monsters University, Rogue One: A Star Wars Story, and Star Trek: Into Darkness looked just OK. But movies are made for big screens." You should buy a high quality TV and surround system for watching movies.
My only real complaint are the buttons, they are a bit stiff. Fortunately, with the factory calibration you won't need to fuss with the buttons much, or at all.
I would recommend this to a friend
Cons mentioned:
Screen tearing
Rated 5 out of 5 stars
Great product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The colors were amazing. I bought the new version for home as a multi-purpose monitor. The colors are even more amazing. Gaming on my Xbox One S, this monitor is has low input lag, good refresh rate, and a good response time. It felt great to gaming with, BUT screen tearing WILL happen with any Xbox. I play Rainbow Six Siege and no matter what, I could NOT get the screen tearing to go away. Even with the new Xbox One X, every setting changed to all variations (monitor & xbox), and proper HDMI cables it wouldn't go away. If you don't game or don't mind screen tearing, GET THIS MONITOR.
I would recommend this to a friend
Rated 5 out of 5 stars
Fantastic Panel for Gaming and Creative Work
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's worth noting that there are some reviews for this monitor talking about how certain things happen with it with certain titles of video games. That is NOT the monitor. Displays cannot differentiate what is being output to them, they just display the pixels as your device sends them.
This monitor is fantastic for gaming, especially when you want to balance a higher refresh rate than 60 hertz, with a very very wide color gamut. Games like Far Cry 3, Shadow Warrior 2, Mad Max, and Metro: Last Light look fantastic with the dynamic HDR feature enabled. They also look incredibly smooth with the 75 hz refresh rate.
Putting the monitor together is incredibly easy, it arrives in three pieces and is tool-less assembly. Comes with a hefty assortment of cables. A USB 3.0 A to B cable for the USB 3.0 hub on the back. An mDP to DP cable for gaming laptops or Mac/Surface devices, and a good quality HDMI 2.0 cable.
Fantastic monitor, especially if you get it on sale.
I would recommend this to a friend
Pros mentioned:
Picture quality, Stand
Cons mentioned:
Price
Rated 1 out of 5 stars
Bought instore, will return to store this weekend!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very disappointed. The only good thing I have to say about this monitor is the stand. It works great and is easy to setup. Buttons to control the display are poorly designed. Box did not include CD with Display Manager software. And this software is not available for Macs on Dell’s support website. Picture is good connected to a MacBook Pro. But items are hard to view (resolutions is too small) and movies in a browsers look horrible (terrible color distortion). But even on special, the price was way too expensive. And this monitor should come with speakers for the price. It will definitely be returned to BB for another monitor with speakers and a better picture for movies this weekend. Dell's customer service offered no help for the missing software. Or maybe that was because I couldn't find a place to ask for help on their website. Sad, sad, sad purchase. Very disappointed in the monitor and Dell's customer support; or lack of. Don't make the same mistake and choose another option at Best Buy.
No, I would not recommend this to a friend
Pros mentioned:
Color, Picture quality, Stand
Rated 5 out of 5 stars
The search is overview-small TV w HD alternative
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been through a few monitors in my search for the right one, including a Dell 4k 27" but the color, brightness and image quality of this monitor is better.
I'm using this monitor in lieu of a TV, with Chromecast, as I found there is only one major brand 24" 1080 tv, and no 1080 or greater TVs until 32"; hence, only monitors offer greater than 1080 HD quality viewing in the 24-32" range. Weird.
The brightness and color quality are great. It has 4, 3.0 USB and two with up to 2A charging.
I agree with other reviewers' that the adjust buttons are a bit stiff, but once you set up your input, I don't expect much need to use anything other than on and off.
The adjustable stand is nice if not better than some after market units I've looked at.
I would recommend this to a friend
Pros mentioned:
Color
Rated 5 out of 5 stars
An excellent monitor
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it! It took me a long time to find a 1440p IPS monitor that I really liked - good color, no light bleed, no hassle. And this is it! I got it on a great sale and couldn't be happier. Very solid build quality. Love the stand and adjustable height. Also love the fact that it can rotate 90 degrees and display in portrait orientation! That's a feature I didn't know I needed until I had it.
Side note - if you're linking up from a Surface or similar laptop (ie using both screens) BE SURE TO TURN ON "MST". Otherwise, your experience will be marred with color banding and choppy color gradation. Turn it on, and the color reproduction is smooth as silk.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Nice monitor!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My brother has a few UltraSharps- highly recommneded. So I bought one. Good price, sharp monitor. Using as my secondary monitor, will eventually become the primary.. very clear, good colors. I use for graphics- it’s pretty darned good.
Only thing I don’t like is the screensaver.
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect for 2 Macs, small desk, high expectations
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This reviewer received promo considerations or sweepstakes entry for writing a review.
In a small home office I'm using a MacBook Pro 15" (2017) for company work and a MacBook Air (2017) for personal and side work. This Dell UltraSharp is freaking me out, it is so perfectly what I needed. Setup is quick & easy - but glad I had an extra HDMI cable at home because there's not one in the box (a return trip for a cable would've been a buzz kill). With the MacBook Pro I'm using a USB Type-C-to-HDMI adapter. With the Air, a Mini DisplayPort-to-HDMI adapter. Easy to plug & play between one and the other. Pro and Air use different native resolutions, but both look great without any fuss or adjustment. This is a generous 25" display for working comfortably with multiple spreadsheets, graphics, browsers, apps, etc. simultaneously. Other great features for a tight workspace: Sturdy and versatile, easy to change height, tilt, and landscape/portrait orientation. I can use the extra USB ports on the side for charging my phone and keyboard within easy reach without need for a hub. Built-in cord hole keeps cordage neat and handy for swapping laptops. All this and I didn't have to spend a fortune or get a bigger desk.
I would recommend this to a friend
Pros mentioned:
Bezel size
Rated 5 out of 5 stars
Secondary monitor
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm using it as a secondary monitor in conjunction with a 2017 MacBook pro. Primary for school/work documents and graphs occasional videos .
The brightness/colors and text have been sharp as well as the viewing angles The versatility of rotating the monitor to portrait has been an added value when researching old news print.
Thought it would have been more then what I needed but so far it's been a great addition.
Will add a photo when I can.
I would recommend this to a friend
Pros mentioned:
Adjustability, Picture quality
Rated 5 out of 5 stars
Picture quality and versatility
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture looks great. the ability to rotate and angle makes it perfect for my use.
I would recommend this to a friend
Pros mentioned:
Adjustability
Cons mentioned:
Price
Rated 5 out of 5 stars
Like the monitor.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The monitor is very nice. Like the adjustability. The monitor is a little pricey.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Excellent Ultrasharp monitors
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Just as you would expect, the image quality on these Ultrasharp displays is top notch. I'm able to use the single displayport output of my laptop dock to drive two of these displays at full resolution, and the quality is outstanding. Absolutely recommended! I only use Ultrasharp displays. If you're going to stare at a screen for 8 hours or more a day, make sure you don't skimp on quality.
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Price
Rated 5 out of 5 stars
Good monitor
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture but you are paying for it but you do get what you pay for.
I would recommend this to a friend
Pros mentioned:
Adjustability, Picture quality
Cons mentioned:
Screen tearing
Rated 5 out of 5 stars
Excellent 2k Monitor
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This reviewer received promo considerations or sweepstakes entry for writing a review.
After nearly a month of use, this monitor is delivering well. Its matted screen reduces glare immensely, and its color and contrast values are great for the price. It is also very adjustable and can be setup with ease.
I would recommend this to a friend
Pros mentioned:
Adjustability, Bezel size, Picture quality
Rated 5 out of 5 stars
Great Monitor
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This thing rocks. You get what you pay for and the price you pay its totally worth it. Screen is bright and looks great plus its adjustable. Dell really lives up to there name in being the best monitor makers.