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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 3.8 out of 5 stars with 13 reviews

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69%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Pros mentioned:
    1tb hdd, Fingerprint sensor
    Cons mentioned:
    Touchy keyboard

    Rated 5 out of 5 stars

    GOOD FOR STUDENT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Which laptop is suitable for students and office workers, can play light games. Strengths: - Full HD screen. - 1TB HDD. - Wins 10 Pro. - Fingerprint sensor. Weaknesses: --> NO KEYBOARD LIGHT. - The keyboard frame is slightly flexed when typing. - Flexed in part A (logo DELL). - The screen hinge is a bit stiff. - No type C port.

    I would recommend this to a friend
  • Pros mentioned:
    Ample storage
    Cons mentioned:
    No frills

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing flashy about this model, but it does what it's supposed to do. No CD/DVD drive and no backlighting on the keyboard, so I advise getting an external drive and a mounted light. Storage seems decent with both a solid state drive and a hard drive, so no complaints there, and the laptop is fairly fast and responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Boots quickly
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Adequate work laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boots quickly. Easy to initialize. Not the fastest, but fine for running office applications. Not too heavy to carry around. For a new laptop the battery lasted a decent time but surprised to see it start decharging right after being fully charged.

    I would recommend this to a friend
  • Cons mentioned:
    Feel, Quality

    Rated 3 out of 5 stars

    Dell’s quality is off

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe 3 stars is a little low for a product that works well and is very well supported but after purchasing only Dell laptops for 3 years now, I am seeing quality issues. I’ve had several fail at less that 18 months and the newer ones, including the one reviewed here, feels cheap, like some brand q laptop sold by a company you’ve never heard of that sells on Amazon. I expect more than that from Dell.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello,

      Thank you for taking a moment to share your input and for being a loyal Dell customer. We are sorry to hear that the build quality of your Vostro has not met all of your expectations. We really value your feedback and the contents of your review will be used to help improve now and future Dell products.

      If you come across any questions, issues, or concerns, please contact Dell Support here: https://bit.ly/DellSupportTeam.

      Best,
      Wendy C.

      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this so far. I only wish the screen was a big bigger. Running well and very fast. I am able to do everything I need to and more. Happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    V review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It charges fast keeps up with my work and games. I like the security. The finger scan. And i loke thats its not too heavy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Admin. Asst.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Laptop for our Relationship Coordinator. She says it is working fine, but has only had it a few weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Flawless operation

    Rated 5 out of 5 stars

    Great replacement office workhorse.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has been flawless in operation. Easy to set up...no need for outside IT assistance to transfer existing data from the previous computer. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ample storage

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop especially for the price. Lots of storage space

    I would recommend this to a friend
  • Cons mentioned:
    Touchy keyboard

    Rated 1 out of 5 stars

    Keyboard Too Touchy!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is so touchy, I cannot type an email!! It is about to make me throw it through the window!! Ive tried all the adjustments that Ive read could help. Im turning to Best Buys Geek Squad next! Ive had many laptops over the years, and have never had anything like this-- I have no idea if this is a good laptop, I cant get past this horrible problem!! After I bought it, I did see many other reviews stating this....my bad

    No, I would not recommend this to a friend
  • Cons mentioned:
    Quality

    Rated 1 out of 5 stars

    Don't bother

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just 3 months ago and it's already causing me problems. It feels like a Fisher Price toy but it doesn't last as long.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to set up. My wife uses it in her position as church treasurer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    concerned

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this item for my daughter last year in May 2021 for graduation and it has blacked out twice within the year.

    No, I would not recommend this to a friend
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