Customers are pleased with the storage, performance, graphics, setup, price, quietness, processor, upgradability, ports, and reliability of the XPS 8960 Desktop. They appreciate the adequate storage, fast performance, entertainment-ready graphics, easy setup, competitive price, quiet operation, powerful processor, upgradability options, ample ports, and reliable performance. However, some customers have concerns about the cooling system and the proprietary power supply.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 127 reviews
Rated 4 out of 5 stars
Dell desktop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am overall very satisfied with my purchase. However this Dell computer could have come with better information regarding the hookup and software details included and not included.
I would recommend this to a friend
Rated 4 out of 5 stars
Good, but should have been better
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a good PC, but if it had one 16GB memory stick (like the specs say it does), instead of the two 8GB memory sticks it has it, would be easier and cheaper to upgrade.
I would recommend this to a friend
Rated 5 out of 5 stars
If you have to replace it, look here.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For the money, this computer is a good replacement for my old worn-out machine. Software is running in a timely manner.
I would recommend this to a friend
Cons mentioned:
Fan noise
Rated 2 out of 5 stars
PennPa
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I used to like Dell XPS, but I returned this because could not make a recovery USB drive. I contacted Dell, and did not help. Now, I'm back with HP and paid with the same amount, but better Memory and Graphic card.
Only 16GB of RAM, not enough and very loud fan.
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
Hi Canon,
We are sorry to hear that you have decided to return your XPS 8960 Desktop. We can assure you that Dell takes pride in manufacturing quality products. Even if this particular product was not the right fit for you we hope that you will consider Dell in the future when you make your next system purchase.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My new Dell - XPS 8960 is awesome. The Best Buy representative who assisted me was very helpful and very thorough. I am very pleased with my purchase.
I would recommend this to a friend
Rated 5 out of 5 stars
OS issues
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Window 11 OS gave me some problems with compatibility drivers that worked on windows 10. This obviously was not a Dell problem but something Microsoft needs to work on.
I would recommend this to a friend
Rated 4 out of 5 stars
Good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good company to do business with I would recommend it to my friends
I would recommend this to a friend
Rated 5 out of 5 stars
Best computer that I used.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Computer works perfectly. I transferred data easy. Compu dud this while setting up
I would recommend this to a friend
Rated 5 out of 5 stars
Fast
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent PC tower. Replaced old XPS with this tower and it is very fast. Happy with purchase.
I would recommend this to a friend
Rated 5 out of 5 stars
Great product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product (so far), just wish it had 32MB RAM instead (my bad).
I would recommend this to a friend
Rated 5 out of 5 stars
Dell
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great desktop use it for streaming pc. It has pcx slot if needed for capture card.
I would recommend this to a friend
Rated 5 out of 5 stars
Rating of Dell XPS 8960
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
smooth running. it's not meant for someone who knows very little about computers to set up this one.
I would recommend this to a friend
Rated 4 out of 5 stars
Dell XPS8960
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is user friendly. Need more use time to give a real review. Now is too early to review the item.
I would recommend this to a friend
Rated 5 out of 5 stars
Nice budget pc.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like my new pc, its both perfect for school and gaming.
I would recommend this to a friend
Rated 4 out of 5 stars
Slow learner
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So many new changes it is difficult to grasp everything as easy as the old model.
I would recommend this to a friend
Rated 5 out of 5 stars
Western Springs resident
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product and the Geek Squad came to my home to set up the computer.
I would recommend this to a friend
Rated 5 out of 5 stars
president
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product was everything we expected and more. Would buy this item again.
I would recommend this to a friend
Rated 5 out of 5 stars
Always good to make the next step forward!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
quiet running , windows 11 need to learn about this computer. it will be a great addation..
I would recommend this to a friend
Rated 5 out of 5 stars
I love Best Buy for ever...
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This PC is excellent. I love the price and the performance in all articles than I bought.
I would recommend this to a friend
Rated 5 out of 5 stars
Desktop Ease
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Received quickly and easy set up! Great addition for my business.