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Customer Ratings & Reviews

Your price for this item is $249.00

Customer reviews

Rating 4.8 out of 5 stars with 143 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the coffee quality, ease of use, and the milk frother that comes with the Nespresso Vertuo Plus Deluxe Coffee and Espresso Maker. Many customers mentioned that the coffee tastes better and richer compared to drip coffee and other coffee makers. The machine is easy to use and convenient, and the frother is said to work better than other brands. However, some customers have expressed concerns about the expensive pods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 143 reviews
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Fancy Coffees for Less

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product! The Nespresso is easy to operate and makes delicious cofees/ espressos. The milk frother is a very handy bonus with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Size

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee maker I love that ur able to make espressos and regular coffees a bit loud but love how compact and delicate it looks

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Good Cup of Coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Upgraded” from a Keurig. Makes a really nice cup of coffee/espresso. Can really taste the difference. Extremely simple to operate. Frothedr works well. Like how it stores the old used cups out of sight. The variety of flavors is growing everyday.Only downside is Amazon and Nespresso are the main places to source the cups. All in all extremely pleased with the purchase for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Best coffee maker!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and great tatse all around. My coffee tastes better and richer.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Pod price

    Rated 4 out of 5 stars

    Machine is good. Pods are expensive and scarce.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works about as well as advertised. The coffee is of a decent quality, even if most of the "flavors" taste largely the same. Be warned that pods for this machine are hard to find out in the wild. We have pretty much had to order all of our directly from Nespresso. No company outside of Starbucks currently offers Nespresso pods in the Vertuo format.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great Espressos!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! It’s the perfect balance between an amazing espresso pull and ease of use. The espressos and coffees this makes equals and beats out any coffee store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Espresso virtuo plus - amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine, makes the best lattes and coffee. Wish I had ourchaeed it sooner but I’m. Loving my mornings and friends that come over love it too. And Best Buy carries Virtuo pods so I don’t always have to go to nespresso store.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Best coffee maker ever!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best!!! I currently own the Keurig that comes with the frother. I’ve been wanting to upgrade and hear a lot of good reviews about the Nespresso and decided to take a chance and let me tell you.. BEST DECISION EVER!! Coffee taste better and the frother - froths way better than the keurig!! If you’re thinking of getting this Nespresso, please don’t think about too much! Just get it!! You won’t regret it!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great espresso for a solid price

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this Nespresso to make quality espresso at a solid price point. Of course, it won't compare to a trained barista and an expensive espresso machine, but it's hard to compete against the convenience and ease of the Nespresso. The taste is also not too far off from the real deal, as it will absolutely beat a cheap espresso machine and an untrained barista with consistent performance. It's also priced at a "loss" for them as they're expecting to gain more money based on the idea of you continually buying the Vertuo pods which only appear to be licensed by Nespresso themselves and Starbucks as retailers of the pods. The pods are roughly $1.50 per pod (cheaper than an espresso shop, but more expensive than a pot of coffee). It's a similar idea to HP printers selling cheap printers but expensive ink. An alternative is purchasing a refill kit and grinder on Amazon and refilling your own pods, but that does go against the convenience factor a bit. I personally am doing this, and it's not a bad system. You end up refilling pods in 30 seconds after getting everything ground and you're set for a week. It also allows you to taste other flavors that aren't found in the Nespresso / Starbucks Vertuo lineup. Either way, I believe the Vertuo Plus is a solid machine for someone who loves espresso, but doesn't want the hassle of buying a specialized machine and worrying about stuff like portafilters and whatnot.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Wonderful Espresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a keurig machine and it felt like the coffee was watered down and i found myself still stopping at the coffee shops and spending outrageous amounts of money every week. I did a lot of research in looking at the nespresso machines and which would suit my needs best. This is hands down the best purchase i have made. I havent stopped at the coffee shop since. The pods can add up in costs quick but no matter what i am still saving money. I would recommend this to anyone looking for a new machine in their kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Better than kurig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great cappuccino espresso. Very easy to use milk frother.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Size

    Rated 5 out of 5 stars

    ❤️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this!!!! Perfect size! Great machine! Excellent coffee/espresso

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost two years later and still going strong. I absolutely love this coffee maker - it makes a great, true to strength cup of coffee. I didn’t like keurig’s watered down results and we don’t need a full carafe of coffee in this home so this has been a great solution. The Vertuo line is also picking up momentum and I’m seeing more and more options for pods in stores. Highly recommend:)

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Omg I think I’m in love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually am a Starbucks junky but decided to save money by making my coffee at home. I made the jump to nespresso to save money. Let me just say I am so happy with the switch. I love dealing with nespresso when ordering my coffee. They deliver it super fast and the flavors are delicious. They send a sample pack and I found my favorites. The prices for their coffee isn’t too pricey either. You get 10 pods in a sleeve, price range from .85 a pod to 1.10 a pod. Really far cheaper than a Starbucks coffee. Milk frother is an amazing add too. Seriously highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Finally satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying Keurigs and other brands of coffee makers; this finally seems perfect. It makes different sizes by reading the barcode. It is a bit pricey for the coffee but the coffee is amazing. Wife is slowly moving away from Starbucks and this machine with the frother included is perfection. Highly recommend for the cheaper Starbucks filler or those that like coffee sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Amazing coffee and espresso everytime!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love espresso and coffee and needed an upgrade from our Keurig 2.0 that we felt was becoming weak for our coffee needs. The froth and smooth taste we get from the vertuo plus is amazing! Only downfall you have to order pods online and they can be a little pricey per pod than Keurig. But, you pay for quality and worth the money. Aeroccino makes lattes, cappacinos, even hot chocolate much better!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great espresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great tasting coffee. Very easy to set up and use. Quick brew with tasty froth and option of espresso

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee machine for individual cups and specialty drinks. Pods are expensive but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Wow, I love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am enjoying this Nespresso machine! I had the Keurig before but I kept feeling like the coffee was too watered down for my liking, switch over to Nespresso and now I’m wondering why I didn’t make the change sooner!! I first got the Regular Vertuo Machine (SKU: 5726800) but I quickly realized that it wouldn’t fit my large (venti-sized) coffee cups due to the design of the cup holder. This VertuoPlus is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    GREAT coffee!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth every penny. No complaints so far. Easy to use and delicious coffee.

    I would recommend this to a friend
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