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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 611 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers admire the Nespresso Vertuo Plus Deluxe Coffee & Espresso Machine for its coffee quality, ease of use, and frother. They appreciate the variety of coffee and espresso drinks they can make with this machine, and many find it easy to use, even for their kids. The milk frother is also a popular feature, allowing users to create lattes and other specialty drinks. Additionally, customers appreciate the recyclable pods and the overall convenience of the machine. On the downside, a few customers have mentioned issues with leaking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 611 reviews
  • Pros mentioned:
    Coffee quality, Easy to use

    Rated 5 out of 5 stars

    "De'Longhi Nespresso Vertuo: Easy & Versatile."

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The De'Longhi Nespresso Vertuo Plus Deluxe is a versatile coffee and espresso machine with the added bonus of an Aeroccino milk frother. Its innovative Centrifusion technology delivers excellent coffee by blending ground coffee with water at just the right temperature and speed. The machine reads barcode information on the capsule, adjusting brewing parameters accordingly for optimal flavor extraction. Pros: 1. **Ease of Use:** Simple one-touch operation makes it effortless to brew different cup sizes. 2. **Versatility:** Offers various cup sizes for coffee and espresso lovers, ensuring customization. 3. **Aeroccino Milk Frother:** Allows for the creation of creamy, frothy milk for lattes and cappuccinos. 4. **Sleek Design:** Stylish and compact design suits most kitchen aesthetics. 5. **Consistency:** The barcode system ensures consistent brewing and extraction quality. Cons: 1. **Capsule Dependency:** Restricted to Nespresso capsules, limiting variety compared to other systems. 2. **Cost:** Ongoing expenses due to the proprietary capsule system can be higher than using ground coffee. 3. **Limited Control:** Less customization compared to traditional espresso machines, limited to preset options. Overall, the De'Longhi Nespresso Vertuo Plus Deluxe with Aeroccino offers convenience, quality, and a range of drink options, making it a fantastic choice for those who prefer simplicity and consistently great coffee at home.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Easy to use

    Rated 5 out of 5 stars

    High end coffee and expresseo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical as I've been using Keurig brand coffee makers for years and while I've found that the Keurig can make a good cup of coffee; this Nespresso machine makes all of it easy and makes you a perfect cup of coffee and espresso with just the press of a button. The coffee is just creamier, with a nice crema automatically, It also comes with a seperate frother where you can froth your milk or cream if you wanted to add something extra. The machine measures the perfect amount of coffee and crema cap to every cup according to the pod of your choice so there is no need to figure out measurements for you. The taste quality is night and day. I am very happy I made this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Easy to use

    Rated 5 out of 5 stars

    Buy It!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would’ve switched sooner! The coffee is so much better than my keurig! I love how I don’t need to do anything. The machine automatically knows what size to make plus it doesn’t take forever to warm like my keurig did!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Easy to use

    Rated 5 out of 5 stars

    easy to use for home cafe!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I really like the color that is Piano black. Also, the function is totally enough, not that much and easy to use for home cafe. And the sound is a little bit loud, but can accept it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best single serve machine on the market

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a second as a gift for my brother, as my first, that has been in use for about a year now has been excellent. I have had the Nespresso standard, various Keurigs and even a Bosch Tassimo back in the day. Also used another model that was a Vertuo machine, And again props to this particular machine for consistency, flawless operation. I also like that you can use the water tank on either side. This is by far the best single seven machine I've used.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for taking the time to review your machine with such a detailed and exceptional star rating. We appreciate hearing from our customers and are glad to know that you're enjoying our products. DeLonghiResponse

  • Pros mentioned:
    Coffee quality, Easy to use

    Rated 5 out of 5 stars

    Nespresso

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for Christmas and she absolutely loves it. The milk frother was the topping on the espresso! Simple to use. High quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elevate Your Coffee Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a coffee enthusiast who appreciates both quality and convenience, the De'Longhi Nespresso Vertuo Plus Deluxe Coffee & Espresso Machine with Aerocinno in Piano Black has been a game-changer for me. Let's start with the cost-saving aspect. Investing in this machine has allowed me to enjoy premium coffee and espresso beverages at home without breaking the bank. No more overpaying for mediocre coffee at cafes when I can brew my own delicious concoctions effortlessly. The initial investment may seem daunting, but trust me, it's worth every penny. The return on investment quickly becomes apparent as you indulge in cafe-quality drinks from the comfort of your home, day after day. One of the standout features of this machine is the Aerocinno. The ability to froth milk to perfection, whether for hot or cold beverages, adds a layer of versatility to your coffee-making experience. It's a game-changer for those who appreciate the art of frothing and want to elevate their coffee creations. In hindsight, I can't help but wonder why I didn't make this purchase sooner. If you're hesitant about taking the plunge, let me assure you – just do it. You won't regret it. The De'Longhi Nespresso Vertuo Plus Deluxe is a worthwhile investment that enhances your coffee experience and brings the cafe to your kitchen. (Note: This review reflects my honest opinion and has not been influenced by any form of compensation.)

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Best gift for myself and family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I look forward to my coffee every morning. We used this for guests over the holidays-8-10 cups per day- worked flawlessly. Everyone enjoyed their lattes, espresso’s or coffees. It was a hit. Easy to use and maintain (I clean monthly, descale yearly). Buying the pods online only took a bit to get used to but nespresso offers deals which make it nice. I clean my pods and recycle myself-they are aluminum. Watch YouTube videos to learn the ins and outs and take advantage of all nespressos coupon codes.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible coffee maker! The taste of coffee is the best... it includes a set with different coffees for you to try and choose your favorite! The milk frother is also super convenient and the coffee literally tastes just as good or better than one from Starbucks! I loved it so much, it was a gift for my boyfriend and he loved it, but I enjoy coffee every day haha! This is a must have in your kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Frother

    Rated 5 out of 5 stars

    Love to make expresso, great variety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast and offers lots of different flavors-easy to clean. Love the frother for capuchinos . My friend already bought her new Nespresso machine. Also important the recicling program. Delivery of products is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Frother

    Rated 5 out of 5 stars

    Nespresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nespresso is amazing love how it looks and love the frother

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Lives up to the Nespresso brand reputation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works well, and it's nice for a good, bold cup of coffee. More often, I want a cup of coffee without the foam and this doesn't offer that option. Also, I like seasonal flavors now and then, again no option. For a treat, or after dinner, this is great! The milk frother is fantastic. Pros - Consistently makes a great bold cup of coffee. Milk frother does hot or cold foam. Expels the pod for next use. Cons - Takes up a lot of room. No "low water" indicator (If there's not enough water in the reservoir, it still brews whatever amount is there and it wastes a pod). No non-foam coffee option.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    My mornings are better now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee machine ever, after buying this machine i gave up on starbucks and buying at other coffee shops. Super easy to use and can have my coffee ready in less than 5 mins. I was skeptical at first but most of the reviews convinced me to purchase this machine and let me tell you they were not wrong. I love how every time you open it it dumps the used coffee pod into a container on the back that you can empty it once its full. If you really love to enjoy your coffee this is like the best thing you can buy. Stop hesitating and i will guarantee you will love it.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Nespresso Vertuo plus Deluxe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker is worth every penny. I did switch out from the manual closing to this plus deluxe one because I had an issue but I got a protection plan and Best Buy took it back and I upgraded to this. It’s amazing and the milk frother is worth it too. You won’t be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deliciousness in a cup, everyday!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nespresso is ALL THE RAVE these days! This purchase did not disappoint! I love this particular model bc of the automatic feature to open and lock with just a gentle tap. The Aerocino is a bonus as it makes the perfect froth to top off a cup of deliciousness! There are so many flavors to choose from. I can't wait to try more flavors. I've heard some complain about the cost of the sleeves but if you think about it... there's 10 pods per sleeve, depending on what you buy, it's about $1.50 per pod, that's per cup!! Stop wasting your money at those expensive coffee shops. Create you very own coffee treat at home! If you're thinking about buying this, do it! It's a great investment and you won't regret it. You will love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great investment!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use. Very well made. Makes amazing coffee, lattes and espresso in seconds. Very vertical for the coffee enthusiast. The pods can be purchased at the Nespresso website. They offer free bags to collect your pods with free shipping so they can be recycled. Great customer service. This was a great investment that will be enjoyed for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome machine

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee machine out there. So simple to use and great cup of coffee or latte every times

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for taking the time to review your machine with such an exceptional star rating. We appreciate hearing from our customers, especially when they are as excited about our products as we are. DeLonghiResponse

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is awesome! I have made a delicious latte everyday since purchasing it

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Best coffee purchase ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating this for a while but it's definitely worth it! Easy to use after you get the hang of it, coffee tastes so strong and creamy, and the aerrocino makes delicious cold/hot milk foam! I use the frother when I make other drinks too (like matcha)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aesthetically lovely

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tried and true Breville Vertuo Nespresso machine stopped working and the cleaning pods / methods didn't do the trick- this one so far is sleek, a smaller and slimmer version but very aesthetically pleasing!! Much cuter than in the box

    I would recommend this to a friend
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